[Daniel Silk]

Take a look at www.ObeyGiant.com ;D

[dadclot]

According to a few artists I have spoken to, who have spent time running with Shepard Fairey, he's the most hardworking dedicated artist in New York, relentlessly putting up work anywhere and everywhere, hitting the hardest to reach spots for maximum impact.

I have to say though, when I was in NYC last October Shepard seemed to have been eclipsed by Neck Face who had work all over the place. Some fantastic stuff from the youngster! What a nutter, lives on sweets and pop apparently: www.fotolog.com/neckface/

[Daniel Silk]

Has anyone on here ever ordered anything direct from the OBEY website?

I ordered some prints and a few other bits about a month and a half ago Still nothing I have emailed them twice and to two different email addresses and they have not replied

I know some people say about how slow it can be to get stuff delivered from America but I ordered some prints from Dave Kinsey (Obey) and they arrived after only one week ;D Great Service!

[mose]

admin said:

Has anyone on here ever ordered anything direct from the OBEY website?

I ordered some prints and a few other bits about a month and a half ago Still nothing I have emailed them twice and to two different email addresses and they have not replied

I know some people say about how slow it can be to get stuff delivered from America but I ordered some prints from Dave Kinsey (Obey) and they arrived after only one week ;D Great Service!

i'm in the US, and have ordered probably close to $4000 USD worth of material from Obey in the last 3 years. I realize that isn't much anymore because the US dollar sucks

For quite a while, their customer service was the pit of hell. seriously. horrible. like they didn't give a damn.

Nothing could be further from the truth, however. Obeygiant is a very, very small part of what Shepard does. It largely isn't profitable and is done more for love and the fans than $$$. It is/was run as a small-time operation and does/did not have the large, dedicated workforce people may expect.

lately, however, it is much, much improved. they have someone on staff now, April i believe, and she is quick. their shipping time has dropped considerably. i get stuff within a week of ordering, and i'm all the way across the country. very nice.

i'll look for the address that April has emailed my from and forward it on to you.

fyi, Kinsey is not obey. He and Shepard used to be partners in a graphics firm but went their ways a while ago. Kinsey still operates as black market(something like blk/mrkt) and Shepard's firm is Studio Number 1.

[Daniel Silk]

Thanks Mose ;D

Great stuff

[mido]

Ditto

I'm one of those banging on about how great customer service has been from USA (especially Dave Kinsey, Travis Millard and Kelsey Brookes), but Obey has been a pit of doom so far. large-ish order a month ago and I've heard nothing so far! Not even a confirmation. My only confirmation is from paypal that I have paid.

And it's annoying to see the same prints up on ebay and wonder if I will ever get mine

admin said:

Has anyone on here ever ordered anything direct from the OBEY website?

I ordered some prints and a few other bits about a month and a half ago Still nothing I have emailed them twice and to two different email addresses and they have not replied

I know some people say about how slow it can be to get stuff delivered from America but I ordered some prints from Dave Kinsey (Obey) and they arrived after only one week ;D Great Service!

[policeaware]

I agree, I've placed two orders in the last few months and on both occasions I've had to start the non receipt process through paypal to get any response from obey

The last time I had to do this paypal refunded my money as obey didn't even respond to them.

I like their stuff but since I have only ever experienced really bad service they haven't had any orders from me for a while.

Good to read your comments Mose so I'll give them another go and get those prints I really wanted but have been loathed to buy.

mido said:

Ditto

I'm one of those banging on about how great customer service has been from USA (especially Dave Kinsey, Travis Millard and Kelsey Brookes), but Obey has been a pit of doom so far. large-ish order a month ago and I've heard nothing so far! Not even a confirmation. My only confirmation is from paypal that I have paid.

And it's annoying to see the same prints up on ebay and wonder if I will ever get mine

admin said:

Has anyone on here ever ordered anything direct from the OBEY website?

I ordered some prints and a few other bits about a month and a half ago Still nothing I have emailed them twice and to two different email addresses and they have not replied

I know some people say about how slow it can be to get stuff delivered from America but I ordered some prints from Dave Kinsey (Obey) and they arrived after only one week ;D Great Service!

[mose]

policeaware said:

I agree, I've placed two orders in the last few months and on both occasions I've had to start the non receipt process through paypal to get any response from obey

The last time I had to do this paypal refunded my money as obey didn't even respond to them.

I like their stuff but since I have only ever experienced really bad service they won't be getting any more orders from me.

mido said:

Ditto

I'm one of those banging on about how great customer service has been from USA (especially Dave Kinsey, Travis Millard and Kelsey Brookes), but Obey has been a pit of doom so far. large-ish order a month ago and I've heard nothing so far! Not even a confirmation. My only confirmation is from paypal that I have paid.

And it's annoying to see the same prints up on ebay and wonder if I will ever get mine

guys, if you want recent prints and feel obeygiant.com is too much of a hassle, go through:

www.duckywaddles.com/Scripts/prodList.asp?idCategory=113

ducky waddles is a great gallery that sells current prints at the same prices as obeygiant.com.

i have ordered from them, and can say their customer service is ace.

i don't know about their international shipping, but i would recommend giving them a try.

[Daniel Silk]

Maybe OBEYs ordering system is run by ID Media? ;D

Arrhhh, thanks lads I was worried it was just me that they don't like

Sorry to hear that you have all had trouble as well I would think that OBEY would be really well organized, seeing as they are pretty big and well known seems they has become just too big

Dear Shep, Next time you come over here to the UK please bring all our stuff with you ;D Thanks (Shep was over here with D*Face, see

[policeaware]

Thanks Mose, that's great

[mose]

btw, no special email address for the new person handling orders.

[e-mail] as usual.

hope things work out quickly for you guys.

[Daniel Silk]

mose said:

btw, no special email address for the new person handling orders.

[e-mail] as usual.

hope things work out quickly for you guys.

Thanks Mose

[AoT Framing]

I too have had the misfortune of ordering a couple of prints from Obey.
Money was taken out of my account over a month ago, my emails went unanswered and now I will be seeking a refund. I read the thread about them being hardworking and all, but don't really buy that excuse. If they're taking the cash, then they need to send someone to a post office once in a while. But for now, I'd avoid them like the plague and order from a different outlet. Shame really as I'm sure they'd sell a
lot of work if they delivered.

[Daniel Silk]

Yeah, My order was months and months ago
No replies
Paypal will not get involved
Obey is a shambles!
Sort it out Shep, Pleeeaaassseeeee!

[mido]

yep they are a disgrace. Either provide a service or don't bother.
They all get sold out but I wonder who actually owns one!?? And it is annoying seeing stuff on ebay that I ordered several months ago and don't know whether to buy off ebay or wait for MY prints, which have been paid for.

FINALLY heard from them last week after 2 months with NADA since paying them and emailing them about 5 times. Not sorted yet, but at least got a reply....

My method?

I sent them about 30 emails in a day telling them that if they didn't reply I would continue to send emails until they did!

[Daniel Silk]

Thanks Martin ;D

Im gonna try that

[policeaware]

I'm in a place I've been in twice before with obey.

Thought I'd give them another chance since reading they had improved their service but alas I'm in the same place I've been before on more than one occasion.

Paid my money weeks ago for a copy of the book, paid $35 postage yet I'm still waiting. Emails go unanswered as usual so no improvement in service that I can see. I'll be starting my paypal claim again soon and buying from elsewhere in future.

[numusic]

policeaware said:

I'm in a place I've been in twice before with obey.

Thought I'd give them another chance since reading they had improved their service but alas I'm in the same place I've been before on more than one occasion.

Paid my money weeks ago for a copy of the book, paid $35 postage yet I'm still waiting. Emails go unanswered as usual so no improvement in service that I can see. I'll be starting my paypal claim again soon and buying from elsewhere in future.

Quite ironic being the first street artist to turn into a global brand and then fail miserably on delivering the relevant service required.

[bonesy]

Hello everyone.

I order from Obey very often and Obey's shipping does suck. Domestically in the US my biggest complaint is that they only ship via UPS Ground (the worst); Id say 1 outa 4-5 tubes ends up damaged in transit. Most tragically I purchased 10 of the 50 signed Walk The Line prints and they were damaged by the intern that packaged them into a triangle mailer, with no tube! I called them and asked how they could be so careless with 20% of the run (?). I got an apology, an offer to return them, and free stickers .

April is the big cheese there and she is VERY friendly. Studio One's (Obey studio) is on the Paypal receipt when you submit an order 213-383-9299. They dont answer emails but they do answer the phone and are very good.

I placed 1 order from duckywaddles (a red Motorhead) and it arrived with numbers and letters written in pencil on the back. I called them to see what this was about as I knew it wasnt Shep's writing. The fella on the phone was crazy arrogant to me and said that was his writing and that was his inventory system. I erased it and it is less visible but I dont want some random cats chicken scratch on the back of my print. Just a heads up before you buy there $3,000 Beatles set.

Looks like you guys got a good board here
I look forward to becoming a regular

[policeaware]

Welcome to the board bonesy

I might just try and call Obey rather than email then. Thanks for the tip.

[Daniel Silk]

Welcome to the forum Bonesy ;D

Yep, the Banksy forum is still pretty new but its growing very fast

[Curley]

Seems everyone is waiting on Obey prints, me to. Its been a month now and nothing.

However recently bought his book Supply and Demand on amazon for a bargain £22.50
If you've not seen it i recommend it to anyone.

best Curley

[foundation]

Cant be bothered reading it all again, but ordered my obey prints ( 6 in all ) from Duckywadles rather than obey.giant, got them in jat over a week, thirty dollars a piece and absolutley stunning, priority P&P was 27 dollars (about 15 quid) cannot recommend them enough. Supply and demant is outstanding in the quality of some of the illustrations and the composition / materials used in the book.

[Daniel Silk]

foundation said:

Cant be bothered reading it all again, but ordered my obey prints ( 6 in all ) from Duckywadles rather than obey.giant, got them in jat over a week, thirty dollars a piece and absolutley stunning, priority P&P was 27 dollars (about 15 quid) cannot recommend them enough. Supply and demant is outstanding in the quality of some of the illustrations and the composition / materials used in the book.

Yeah, I have been thinkin about tryin a Obey order with Duckywaddles ;D I might give them a try, Thanks ;D

[longhu6]

The only Obey I have (MLK, incredible detail) I ordered from Duckywaddles. They had is listed as signed and numbered and when it arrived it was an a/p. Go figure.

[AoT Framing]

I'm thinking of ordering from Duckywaddles. I just feel cheated that I lost $66 because obey won't ever return emails/phonecalls or more importantly send out an order. By the time you realise you're not getting your prints, it's too late for paypal to intervene. I guess they make a hell of a lot of money by just ripping everyone off. Whatever you do, DO NOT ORDER FROM OBEY, YOU WILL LOSE YOUR MONEY!!

[foundation]

Hey MGH, as I said above, Ducky's gives very good service, they even got in touch to make sure the postage wasn't too much. I got in touch before hand with a few questions ( postage rates, time scale etc..) and the were real quick with a reply. The postage works out quicker than alot of the places in the UK ( about 9 days) and with the exchange rate at about $2 / £1 you are looking at a signed print from shep for £15, not too bad in my opinion.

[Daniel Silk]

I'm put off from ordering anything OBEY even if its not direct from the obey website coz he has already stolen about £70 of my money

"OBEY Propaganda" yeah right!

[AoT Framing]

I want to do something about obey, They're commiting fraud and getting away with it. I'm so frustrated as I've sent them dozens of emails, phoned them loads of times but they just ignore all correspondence. If I lived In the US I 'd track down these fuckers and slap em. I'm curious to find out who else has been ripped off and had money stolen. If these fuckers ever do a show in the UK I'm gonna just go and nick their work, they owe me!

[mido]

yeah, I have 5 prints I have paid for and never seen. after 2 months of no reply I bombarded them with emails. they said they would sort it out. Still haven't......