KwangHo Shin 🇰🇷 Seoul, South Korea • Abstract Portraits

[dreadnatty]

Mar 13, 2014 19:50:58 GMT 1 chaturz said:

Anyone been invoiced for the outstanding €7?? I've heard nowt

I just sent it to them - [e-mail]

[Deleted]

Mar 13, 2014 19:55:36 GMT 1 dreadnatty said:

Mar 13, 2014 19:50:58 GMT 1 chaturz said:

Anyone been invoiced for the outstanding €7?? I've heard nowt

I just sent it to them - [e-mail]

same i sent payment to [e-mail] with my order number as reference

you should find the order number on the email to you commande n° in french

[Deleted]

Any updates…. ANYONE?

Refunds, books or… dare I say art?


ANYONE?

[dreadnatty]

Mar 18, 2014 21:31:11 GMT 1 @speebe1 said:

Any updates…. ANYONE?

Refunds, books or… dare I say art?


ANYONE?

Nothing here in NYC? Did see on FB that artist posted some small sketches. Keep hope alive.

[Coach]

Mar 18, 2014 21:31:11 GMT 1 @speebe1 said:

Any updates…. ANYONE?

Refunds, books or… dare I say art?


ANYONE?

Nowt regarding my refund yet.

[Coach]

Mar 18, 2014 21:35:05 GMT 1 dreadnatty said:

Mar 18, 2014 21:31:11 GMT 1 @speebe1 said:

Any updates…. ANYONE?

Refunds, books or… dare I say art?


ANYONE?

Nothing here in NYC? Did see on FB that artist posted some small sketches. Keep hope alive.

Did they look good?

[dreadnatty]

Mar 18, 2014 21:36:39 GMT 1 Coach said:

Mar 18, 2014 21:35:05 GMT 1 dreadnatty said:

Nothing here in NYC? Did see on FB that artist posted some small sketches. Keep hope alive.

Did they look good?

They did coach. Tried to find on his page to post but they dont seem to be there anymore.

[Coach]

Thanks dread.
Fingers crossed for those that didn't get the refund email.

[kendo]

Do you mean these ones:

Pic1

Pic2

[Deleted]

Mar 18, 2014 22:21:29 GMT 1 kendo said:

Do you mean these ones:

Pic1

Pic2

I like those…

[Deleted]

Nice studio shot of some smaller sketches… fingers crossed for something like this?

[Deleted]

[kendo]

Thanks for posting those @speebe1 - I'm guessing we'll not be disappointed as they look great!

[petro]

Still waiting for my refund. On March 7, Dizart said, "you will be refund this week as i told you." What a nice professional response. Also, great follow through on doing what they said they'd do. I'm seeing a trend here. <sarcasm>

Also, those sketches are fantastic. I'm not going to let this experience with Dizart negatively affect my love for KwangHo's work.

[Deleted]

Mar 18, 2014 22:55:03 GMT 1 kendo said:

Thanks for posting those @speebe1 - I'm guessing we'll not be disappointed as they look great!

Some more sketches...

[Deleted]

Mar 19, 2014 18:36:00 GMT 1 @delloy said:

Love those sketches, thanks for posting

Looking forward to receiving it now if it ever happens, not heard anything since paying the extra €7 shipping

Well he's recently arrived in Paris….That might help get things moving?!

[Hairbland]

Received my refund today...probably invest it in alcohol tonight!

[Gard]

Anyone that bought it haven't received an email about it? I payed the highest price for shipping and I think I bought it quickly after this post first started.

[petro]

Mar 21, 2014 14:08:50 GMT 1 Hairbland said:

Received my refund today...probably invest it in alcohol tonight!

Still no refund for me, but it makes me feel hopeful that someone else got theirs.

[letiss]

This thread should be made into a PDF or booklet and be sent to any new gallery / art website as a guide on how not to do business. This who thing is just farcical.

[Coach]

I've had had an email saying that a refund has been made.
But its not in my PayPal account yet.
Maybe it takes a while.

[sanchorockin78]

I got a full refund through the Paypal claims and then got this.
Hello,

YOUR ANSWER IS REQUIRED.

We are contacting you regarding your order for Kwangho Shin book.

This book has been a great success and the 90 original artworks have already been sold with the 90 first books.

However, we have decided to offer a limited standard version of the book sold without the artwork only to the customers who had already reserved a book on our website (less than 30 people). You are part of these customers!

If you wish to get this limited standard edition, Dizart offers you a 10 euros refund coupon that will be sent directly to your PayPal account. You just need to send us an email stating if you want to maintain your order or not.

I have been so unimpressed by the service i can't be bothered!

[Winter]

Mar 21, 2014 15:13:47 GMT 1 Coach said:

I've had had an email saying that a refund has been made.
But its not in my PayPal account yet.
Maybe it takes a while.

Not got mine yet. You should ask them for proof they have refunded. Then wait 3 months for a reply.

[Ponyboy Curtis]

Bugger, refund for me. Sod the standard copy! Where's me original piece!!!

[Winter]

Sent this to them although I don't think it will make any difference

[Deleted]

They sent me another email... all in French. As paypal sorted my escalated refund I just ignored whatever they were trying to tell me.
Rubbish service great thread

[sohohoho]

Finally received my refund this afternoon. Thankfully there was no fee involved. Not sure why as the 60 days was up and I don't think it was sent as a gift. Still lost a few quid due to the exchange rate though. Relieved this has finally been put to bed and it's safe to say I will never be dealing with Dizart again.

[Hairbland]

The image I have of the intern in maid's outfit coming in on Friday to process the refunds will make the drinking of my refund tonight that much more enjoyable. And I picked up my Parasite at the post office today. All good.

[holden]

Declined the offer of the book with no art, more as a response to their extremely poor service.  
No refund yet.

Shite approach to business and always the problem of mixing something beautiful and crafted with the ugliness of $.  A little of the crap can stick.

However, as someone wise mentioned earlier, I refuse to let this to stop me enjoying his work.  He's a talented artist and this is somewhat a tchotchke.

[Hairbland]

Mar 21, 2014 23:36:12 GMT 1 holden said:

s**te approach to business and always the problem of mixing something beautiful and crafted with the ugliness of $.  A little of the crap can stick.

However, as someone wise mentioned earlier, I refuse to let this to stop me enjoying his work.  He's a talented artist and this is somewhat a tchotchke.

Agreed.  This publisher a mere speck, I imagine most of the griping (legitimate) is here...in fact the posting of the book here initially probably caused a flurry of business they couldn't handle - although a good argument to be made that planning to make 90 and suddenly needing 120 instead isn't really a flurry. Brooklynite recently had similar problems with their RAE book.

Only difference is Brooklynite acted professionally, didn't take money for something they didn't have, and communicated.

Goofus and Gallant.