KwangHo Shin 🇰🇷 Seoul, South Korea • Abstract Portraits

[petro]

Mar 7, 2014 17:52:34 GMT 1 sohohoho said:

50 days to figure out it's oversold

"Hello,

We are contacting you regarding your order for Kwangho Shin book.

This book has been a great success and the 90 original artworks have already been sold with the 90 first books.

However, we have decided to offer a limited standard version of the book sold without the artwork only to the customers who had already reserved a book on our website. You are part of these customers!

If you wish to get this limited standard edition, Dizart offers you a 10 euros refund coupon that will be sent directly to your PayPal account. You just need to send us an email stating if you want to maintain your order or not.

Best regards

Dizart Team"

Ugh! Annoying... when did you order? I still haven't received any emails from them.

[Coach]

I got the oversold email too.
Shame. But that's life.

[lifeonwalls]

Glad I filed my paypal claim last week.

[dreadnatty]

Got the book/print email but I need to paypal €7....waiting for them to invoice me - itll be interesting to see how long that takes

[Deleted]

They emailed me saying I'd paid the wrong shipping and If I wanted the book and artwork I needed to pay the difference.
Having my principles, I emailed back politely that I'd escalated my claim via paypal as I'd heard nothing for almost two months despite numerous emails.
So someone who missed out got mine I hope

[kendo]

Mar 7, 2014 21:01:51 GMT 1 dreadnatty said:

Got the book/print email but I need to paypal €7....waiting for them to invoice me - itll be interesting to see how long that takes

I asked earlier and was asked to send the remaining 7 euros to [e-mail] which is their PayPal address.

[Collection 1]

still received no email and bought the book on January 11:(

[Winter]

If anyone needs an example of how to screw something up in a major way look no further than Jizart.

Needless to say I got the email saying I don't get the drawing. Just hope this doesn't affect the reputation of the artist.

[kultur]

My email was in the spam folder... Make sure you check your email folder from [e-mail]

[Argiebaji]

You win some you lose some... A bizarre release for sure... Did dizarts go into hibernation for 2 months..? Maybe they're run by French hedgehogs..? I'll post pics of book and original art in 2015 ...when it arrives... !

[gilsteph]

I asked them.....book will be posted in the next two weeks. Thanks to Kendo for posting this originally. Looking forward to it!

[11]

Ha - I was sitting smugly thinking no email MUST mean i'm in.......fkrs

Email received at 19:48 - replied in the politest possible way how disappointed I was that it's taken so long to come back.........and a €10 discount is, in no uncertain terms, taking the Pi55 - refund in full requested.....fkrs

[petro]

I just received a rather rude email response from Dizart. What complete amateurs these people are. Apparently, the edition was sold out prior to Jan 13, but they continued to take orders and hold on to peoples money for 2 months. And they are completely unapologetic about it. What were they doing with our money for 60 days?

[Deleted]

could be worse, laminate media made me wait 1 year for my "signed" faile box...

[Deleted]

Well I guess I'm lucky… Just got this message.

"Ok thanks. Yes you are one of the 90 lucky people.
You will receive both. There are all already sold."

[poppa]

Mar 7, 2014 22:29:56 GMT 1 @speebe1 said:

Well I guess I'm lucky… Just got this message.

"Ok thanks. Yes you are one of the 90 lucky people.
You will receive both. There are all already sold."

When did you order speebe? Not heard anything :/

[badgersurf]

Just got the email saying didn't get one of the first 90, but there is nothing to say it not a hard back book. Rather pi55ed off it taken this long to say they have over sold. This was meant to be a wedding present for a friend, guess I have got to find something else.
Do you think it's worth getting the book or getting a refund?

[stradled]

I'm getting a refund. So I'm putting a book back in to the mixer

[Deleted]

Mar 7, 2014 21:11:52 GMT 1 Winter said:

If anyone needs an example of how to screw something up in a major way look no further than Jizart.

Needless to say I got the email saying I don't get the drawing. Just hope this doesn't affect the reputation of the artist.

Well, he could have been more honest with his fans...other than just repeatedly saying "Don't Worry" until after the 45 days of Paypal dispute ended.

[Deleted]

Mar 7, 2014 22:47:51 GMT 1 poppa said:

Mar 7, 2014 22:29:56 GMT 1 @speebe1 said:

Well I guess I'm lucky… Just got this message.

"Ok thanks. Yes you are one of the 90 lucky people.
You will receive both. There are all already sold."

When did you order speebe? Not heard anything :/

I placed my order on the 11/01/2014… & paid the higher postage price!

Hope that helps?

[kultur]

Mar 7, 2014 22:03:16 GMT 1 petro said:

I just received a rather rude email response from Dizart. What complete amateurs these people are. Apparently, the edition was sold out prior to Jan 13, but they continued to take orders and hold on to peoples money for 2 months. And they are completely unapologetic about it. What were they doing with our money for 60 days?

they are French

[petro]

Has anyone received their refund? Dizart told me I would receive mine "this week," which technically would have been last week. Nothing yet.

[Warm Gun]

This situation sounds like a right mess, such a shame as I can imagine the book being fantastic.

[telmo]

Has anyone received his refund?
I am still waiting ... Dizart didn't answer when i refused their offfer (book without small OG but with a 10 euros discount).

[petro]

Mar 11, 2014 17:03:04 GMT 1 telmo said:

Has anyone received his refund?
I am still waiting ... Dizart didn't answer when i refused their offfer (book without small OG but with a 10 euros discount).

Nope, no refund, even though they said it would be issued before the end of last week. Frankly, this feels like straight up theft. According to Dizart, this was sold out the first week of January, yet they continued to take orders and collect people's money for an additional 60 days. And it's too late to file a paypal dispute. Overall, very shady company and I wouldn't do business with them again.

[Sacked...]

Mar 11, 2014 17:25:30 GMT 1 petro said:

Mar 11, 2014 17:03:04 GMT 1 telmo said:

Has anyone received his refund?
I am still waiting ... Dizart didn't answer when i refused their offfer (book without small OG but with a 10 euros discount).

Nope, no refund, even though they said it would be issued before the end of last week. Frankly, this feels like straight up theft. According to Dizart, this was sold out the first week of January, yet they continued to take orders and collect people's money for an additional 60 days. And it's too late to file a paypal dispute. Overall, very shady company and I wouldn't do business with them again.

If you paid with your credit card,you have 100 days to start a dispute.

[petro]

Mar 11, 2014 17:46:47 GMT 1 Sacked... said:

If you paid with your credit card,you have 100 days to start a dispute.

It was a bank transfer. Not sure if I would have the same recourse as a credit card, but I guess I should give my bank a call to see if there's anything that can be done. Still, it would be nice if Dizart would just issue refunds.

[sohohoho]

They've only got 60 days from payment to refund the original transaction otherwise they'll have to manually send payment which means you'll incur a fee as well as losing out on the exchange rate. Fantastic.

[petro]

Ugh... and I just checked again. No refund. Has anyone tried calling them?

Tél. : [phone]
Portable : 0033 (0)6 18 87 09 10

[chaturz]

Anyone been invoiced for the outstanding €7?? I've heard nowt