robo
Junior Member
Posts โข 1,578
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November 2006
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Need Advice - Victim of Fraud Via Arsty, by robo on Feb 11, 2019 20:00:08 GMT 1, Well if you know the name of the employee and you know he is a current employee of artsy then I'm not sure what the problem is. They can't exactly deny all knowledge of the transaction. The scammer hacked his Artsy account and may have altered his real Artsy email address a bit so Iโm led to believe. I am referring to the employee from the actual gallery itself. His Artsy account. I'm no expert, but Artsy are starting to look a lot more liable if this is the case. Look forward to hearing how this goes.
Well if you know the name of the employee and you know he is a current employee of artsy then I'm not sure what the problem is. They can't exactly deny all knowledge of the transaction. The scammer hacked his Artsy account and may have altered his real Artsy email address a bit so Iโm led to believe. I am referring to the employee from the actual gallery itself. His Artsy account. I'm no expert, but Artsy are starting to look a lot more liable if this is the case. Look forward to hearing how this goes.
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Mirus Gallery
Art Gallery
New Member
Posts โข 193
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March 2014
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Need Advice - Victim of Fraud Via Arsty, by Mirus Gallery on Feb 11, 2019 22:13:59 GMT 1, Being a customer as a gallery of Artsy I can give you some details of how it works, you can come to your own conclusions how it could have taken place.
When a buyer inquiries about a piece the gallery is emailed of this inquiry and depending on how your gallery has it set up this email can be sent to as many accounts that are set up for employees who deal with inquiries. Or it could only go to one email that gallery set up, in most cases galleries have it sent to multiple employees. This inquiry would usually come directly from Artsy email address with a autogenerated email address. They do this I believe to keep the buyers email private from the gallery so Artsy can keep the information private. I don't think they want people having direct emails to cut them out of the loop being a middle man. So all communication is done in an email and if you hit reply from your normal email platform it replies back to the buyer from also what I am guessing is another auto generated email address. I am sure Artsy keeps the gallery email address private. Not sure why they do this maybe its easier for buyers not to get spammed if they are just browsing and not serious.
So anyone with email access to someones artsy account could respond and it would look like it was coming from an artsy email. But its easy to tell this is the case as its always a random generated email not like say buyer@artsy.net its a random email address generated by artsy. Someone could have been monitoring also or hacked someones email who gets artsy inquiries and made their own artsy email and intercepted this conversation, but the Gallery would always have the first email inquiry your husband made and also all replies for that conversation if they took place in an email or Artsy. If they didn't then you could have been rerouted and never been conversing in the Artsy platform.
Being a customer as a gallery of Artsy I can give you some details of how it works, you can come to your own conclusions how it could have taken place.
When a buyer inquiries about a piece the gallery is emailed of this inquiry and depending on how your gallery has it set up this email can be sent to as many accounts that are set up for employees who deal with inquiries. Or it could only go to one email that gallery set up, in most cases galleries have it sent to multiple employees. This inquiry would usually come directly from Artsy email address with a autogenerated email address. They do this I believe to keep the buyers email private from the gallery so Artsy can keep the information private. I don't think they want people having direct emails to cut them out of the loop being a middle man. So all communication is done in an email and if you hit reply from your normal email platform it replies back to the buyer from also what I am guessing is another auto generated email address. I am sure Artsy keeps the gallery email address private. Not sure why they do this maybe its easier for buyers not to get spammed if they are just browsing and not serious.
So anyone with email access to someones artsy account could respond and it would look like it was coming from an artsy email. But its easy to tell this is the case as its always a random generated email not like say buyer@artsy.net its a random email address generated by artsy. Someone could have been monitoring also or hacked someones email who gets artsy inquiries and made their own artsy email and intercepted this conversation, but the Gallery would always have the first email inquiry your husband made and also all replies for that conversation if they took place in an email or Artsy. If they didn't then you could have been rerouted and never been conversing in the Artsy platform.
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tab1
Full Member
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September 2011
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Need Advice - Victim of Fraud Via Arsty, by tab1 on Feb 12, 2019 0:17:38 GMT 1, Think everyone can give advice but too many uncertainties The op has given snippets of information and everyone making their own conclusions from limited information. My view is contact first through artsy then a deal was struck outside of the platform and via different email address?unless all communication posted which the op doesn't want to give best advice is to report to online fraud police section and inform bank from which method of payment was made . How was the employee verified before commencing Was checks made with the gallery and stating a deal was being made ?
Think everyone can give advice but too many uncertainties The op has given snippets of information and everyone making their own conclusions from limited information. My view is contact first through artsy then a deal was struck outside of the platform and via different email address?unless all communication posted which the op doesn't want to give best advice is to report to online fraud police section and inform bank from which method of payment was made . How was the employee verified before commencing Was checks made with the gallery and stating a deal was being made ?
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WOOF
Junior Member
Posts โข 4,457
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March 2014
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Need Advice - Victim of Fraud Via Arsty, by WOOF on Feb 12, 2019 0:32:50 GMT 1, ... @artsymail.com is an email address used by artsy ... Not according to their website. It's not listed as an e-mail address used by them. Anyone can register a domain name of artsymail.com You don't need to be associated with artsy to do that. I've received many an email from people at artsy, with the domain artsymail...
... @artsymail.com is an email address used by artsy ... Not according to their website. It's not listed as an e-mail address used by them. Anyone can register a domain name of artsymail.com You don't need to be associated with artsy to do that. I've received many an email from people at artsy, with the domain artsymail...
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GMA
Junior Member
Posts โข 1,962
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October 2015
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Need Advice - Victim of Fraud Via Arsty, by GMA on Feb 12, 2019 11:06:32 GMT 1, What a f*cking nightmare and that system sounds overly complicated and it's obviously flawed if this has happened and then they just shrug their shoulders. I'd be on the phone non stop to them until they sorted it out, I'd also request a chargeback from the bank, phone the police and be all over their insta like flies around sh*t. I can't stand scammers.
What a f*cking nightmare and that system sounds overly complicated and it's obviously flawed if this has happened and then they just shrug their shoulders. I'd be on the phone non stop to them until they sorted it out, I'd also request a chargeback from the bank, phone the police and be all over their insta like flies around sh*t. I can't stand scammers.
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caruso
Junior Member
Posts โข 1,181
Likes โข 818
August 2017
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Need Advice - Victim of Fraud Via Arsty, by caruso on Feb 12, 2019 11:15:24 GMT 1, This is a terrible story, I hope you will manage to get it sorted. It goes to show one can never be too careful when buying art, there are a lot of dishonest people or there trying to profit from our passion for art...
This is a terrible story, I hope you will manage to get it sorted. It goes to show one can never be too careful when buying art, there are a lot of dishonest people or there trying to profit from our passion for art...
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sptembergurl
New Member
Posts โข 61
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March 2017
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Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 12, 2019 14:55:11 GMT 1, If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered.
If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered.
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robo
Junior Member
Posts โข 1,578
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November 2006
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tab1
Full Member
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September 2011
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Need Advice - Victim of Fraud Via Arsty, by tab1 on Feb 12, 2019 18:19:34 GMT 1,
So which one applies here?
So which one applies here?
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tab1
Full Member
Posts โข 8,519
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September 2011
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Need Advice - Victim of Fraud Via Arsty, by tab1 on Feb 12, 2019 18:22:17 GMT 1, If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered.
Just as you found here you can find other art forums to discuss this will filter back to artsy , there are loads that use the site and a lot of social media outlets ,google๐ ๐
If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered. Just as you found here you can find other art forums to discuss this will filter back to artsy , there are loads that use the site and a lot of social media outlets ,google๐ ๐
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irl1
Full Member
Posts โข 9,274
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December 2017
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Need Advice - Victim of Fraud Via Arsty, by irl1 on Feb 12, 2019 18:30:59 GMT 1, If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered. The staff in artsy will be watching this thread, that's for sure.
Keep on top of it every day. Blitz them with messages until they get back to you. Keep all your messages in a file as you will need them. Take a note of anything they say on the phone and write down all the times, dates of the calls (if they ring you back) Also without saying, keep all their emails.
If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered. The staff in artsy will be watching this thread, that's for sure. Keep on top of it every day. Blitz them with messages until they get back to you. Keep all your messages in a file as you will need them. Take a note of anything they say on the phone and write down all the times, dates of the calls (if they ring you back) Also without saying, keep all their emails.
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coller
Junior Member
Posts โข 2,380
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April 2015
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Need Advice - Victim of Fraud Via Arsty, by coller on Feb 12, 2019 19:13:30 GMT 1, wire transfer payments are scammer 101 and should always raise a red flag. they can be extremely difficult to recover.
it seems like the gallery may be a victim of identity theft, and someone hacked their Artsy account. I do not think that would render the gallery liable for actions taken while their identity was stolen; the liability would fall on the hacker who may never be caught.
i hope you get your money back, but i do not see it happening unless the hacker is caught. even then it is a maybe.
wire transfer payments are scammer 101 and should always raise a red flag. they can be extremely difficult to recover.
it seems like the gallery may be a victim of identity theft, and someone hacked their Artsy account. I do not think that would render the gallery liable for actions taken while their identity was stolen; the liability would fall on the hacker who may never be caught.
i hope you get your money back, but i do not see it happening unless the hacker is caught. even then it is a maybe.
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Deleted
Posts โข 0
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January 1970
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Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 12, 2019 19:41:02 GMT 1, If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered. No offence but have you actually made a proper complaint to Artsy? It's no good just sending someone who works there an e-mail and waiting for them to phone you. You need to make an official complaint. All companies have a formal complaints procedure which usually entails an acknowledgement of your complaint and an assurance that they will reply to your concerns within 14 days (or whatever their own procedure is). You need to put this on an official setting especially if there are outside agencies now involved.
If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered. No offence but have you actually made a proper complaint to Artsy? It's no good just sending someone who works there an e-mail and waiting for them to phone you. You need to make an official complaint. All companies have a formal complaints procedure which usually entails an acknowledgement of your complaint and an assurance that they will reply to your concerns within 14 days (or whatever their own procedure is). You need to put this on an official setting especially if there are outside agencies now involved.
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robo
Junior Member
Posts โข 1,578
Likes โข 1,002
November 2006
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Need Advice - Victim of Fraud Via Arsty, by robo on Feb 12, 2019 21:03:10 GMT 1, So which one applies here?
None of these apply to a buyer.
So which one applies here? None of these apply to a buyer.
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nobokov
Junior Member
Posts โข 4,861
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February 2016
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Need Advice - Victim of Fraud Via Arsty, by nobokov on Feb 12, 2019 22:01:27 GMT 1, If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered. What a terrible situation. I hope that someone's able to help you out and recover your funds.
If the first Artsy point of contact doesn't respond, I'd immediately try to find out who owns or runs the company and send them my story. Companies seem to act rather quickly when you start from the very top. According to Wikipedia, the creator and CEO is Carter Cleveland @carterac on Instagram. If that doesn't work, then maybe start contacting the investor group that backs Artsy (also on Wikipedia). If nothing happens, then media outlets might be a good place. Best of luck!
If any of you have some good platforms for me to complain about Artsyโs lack of responsibility/failure to contact us in a reasonable manner, I would love to hear it. People need to be warned about their customer service, explanation, etc. Can you believe they didnโt even try calling us back after such a loss? The public needs to know!! There is a police case and we have contacted the FBI. We are shattered. What a terrible situation. I hope that someone's able to help you out and recover your funds.
If the first Artsy point of contact doesn't respond, I'd immediately try to find out who owns or runs the company and send them my story. Companies seem to act rather quickly when you start from the very top. According to Wikipedia, the creator and CEO is Carter Cleveland @carterac on Instagram. If that doesn't work, then maybe start contacting the investor group that backs Artsy (also on Wikipedia). If nothing happens, then media outlets might be a good place. Best of luck!
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sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
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Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 12, 2019 22:58:34 GMT 1, Their lawyer responded very briefly telling us to take it up with the gallery itself. Very short email, no apologies. Total baloney! We have an FBI case, the gallery sent them a letter from their own lawyer to help assist but they wonโt call them back either. Absolutely unreal. This wonโt be the end. The public needs to know that even if they feel they are not culpable, they have no decency to even talk to us!!!
Their lawyer responded very briefly telling us to take it up with the gallery itself. Very short email, no apologies. Total baloney! We have an FBI case, the gallery sent them a letter from their own lawyer to help assist but they wonโt call them back either. Absolutely unreal. This wonโt be the end. The public needs to know that even if they feel they are not culpable, they have no decency to even talk to us!!!
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tab1
Full Member
Posts โข 8,519
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September 2011
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Need Advice - Victim of Fraud Via Arsty, by tab1 on Feb 12, 2019 23:23:47 GMT 1, So which one applies here? None of these apply to a buyer. mea?
So which one applies here? None of these apply to a buyer. mea?
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tab1
Full Member
Posts โข 8,519
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September 2011
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Need Advice - Victim of Fraud Via Arsty, by tab1 on Feb 12, 2019 23:28:26 GMT 1, Their lawyer responded very briefly telling us to take it up with the gallery itself. Very short email, no apologies. Total baloney! We have an FBI case, the gallery sent them a letter from their own lawyer to help assist but they wonโt call them back either. Absolutely unreal. This wonโt be the end. The public needs to know that even if they feel they are not culpable, they have no decency to even talk to us!!! [br Why was the deal not completed through the artsy site?
Their lawyer responded very briefly telling us to take it up with the gallery itself. Very short email, no apologies. Total baloney! We have an FBI case, the gallery sent them a letter from their own lawyer to help assist but they wonโt call them back either. Absolutely unreal. This wonโt be the end. The public needs to know that even if they feel they are not culpable, they have no decency to even talk to us!!! [br Why was the deal not completed through the artsy site?
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sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
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Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 12, 2019 23:35:27 GMT 1, My husband was in email discussions with the โemployeeโ from the gallery via Artsy and the artsy email. He instructed my husband to wire the money to a personโs name who my husband thought was from the gallery. My husband received an invoice with an address on Portabello road just like the gallery, so he sent the wire transfer to a personโs name. Because he was working with an artsy email and was contacted shortly after he sent the initial inquiry via Artsyโs site, he thought it was legitimate. I mean, if that happened to you, would you have any idea it was fraudulent given that someone cloned an account in some fashion and responded at the right time? This person discussed framing options, the piece itself in such detail. Itโs not like it was one of those โI am a Nigerian princeโ things. My red flag would have been that the rep asked him to wire to a person, not a gallery, but other than that it all seemed so legitimate because the initial contact via Artsy was through artsy themselves. And my husband was able to confirm that the person he said he was himself, did actually work for the gallery. This is the strangest most sophisticated scam.
My husband was in email discussions with the โemployeeโ from the gallery via Artsy and the artsy email. He instructed my husband to wire the money to a personโs name who my husband thought was from the gallery. My husband received an invoice with an address on Portabello road just like the gallery, so he sent the wire transfer to a personโs name. Because he was working with an artsy email and was contacted shortly after he sent the initial inquiry via Artsyโs site, he thought it was legitimate. I mean, if that happened to you, would you have any idea it was fraudulent given that someone cloned an account in some fashion and responded at the right time? This person discussed framing options, the piece itself in such detail. Itโs not like it was one of those โI am a Nigerian princeโ things. My red flag would have been that the rep asked him to wire to a person, not a gallery, but other than that it all seemed so legitimate because the initial contact via Artsy was through artsy themselves. And my husband was able to confirm that the person he said he was himself, did actually work for the gallery. This is the strangest most sophisticated scam.
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mojo
Junior Member
Posts โข 2,024
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May 2014
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Need Advice - Victim of Fraud Via Arsty, by mojo on Feb 13, 2019 0:28:12 GMT 1, Artsy really need to be far more proactive to help you solve this as in reality its an absolute PR disaster for them. I certainly wouldn't want to buy or sell through them if their site has been compromised or hacked in this way and left a buyer in such a bad situation. They obviously need to manage and tighten up their online security. If you don't hear anything useful from them very soon I'd also start contacting newspaper art editors, high end gallery owners et al it's the type of story that gets attention if only to make people aware of the dangers of buying from an online company such as Artsy. Not a good look. I really hope you get your money back.
* I've just looked up the owners/founders and one of them, Dasha Zhukova was married to Roman Abramovitch and he's certainly not short of a few bob. They were one of the richest couples in the world with one of the highest divorce settlements of all time!
Artsy really need to be far more proactive to help you solve this as in reality its an absolute PR disaster for them. I certainly wouldn't want to buy or sell through them if their site has been compromised or hacked in this way and left a buyer in such a bad situation. They obviously need to manage and tighten up their online security. If you don't hear anything useful from them very soon I'd also start contacting newspaper art editors, high end gallery owners et al it's the type of story that gets attention if only to make people aware of the dangers of buying from an online company such as Artsy. Not a good look. I really hope you get your money back.
* I've just looked up the owners/founders and one of them, Dasha Zhukova was married to Roman Abramovitch and he's certainly not short of a few bob. They were one of the richest couples in the world with one of the highest divorce settlements of all time!
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tab1
Full Member
Posts โข 8,519
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September 2011
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Need Advice - Victim of Fraud Via Arsty, by tab1 on Feb 13, 2019 0:30:05 GMT 1, Always pay the fees through a site ,more expensive but saves this happening ..would have called the business directly to speak with said person , telephone contact should take place before a high value transaction
the bank should freeze the account now have a police report?
Always pay the fees through a site ,more expensive but saves this happening ..would have called the business directly to speak with said person , telephone contact should take place before a high value transaction
the bank should freeze the account now have a police report?
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mojo
Junior Member
Posts โข 2,024
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May 2014
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Need Advice - Victim of Fraud Via Arsty, by mojo on Feb 13, 2019 0:41:51 GMT 1, We can all say what we would of done but that doesn't change what has actually happened. From what the buyer has described I think plenty of people would have done exactly the same thing especially given that they were in constant contact with Artsy and knew about the artwork in such detail. Yes you would expect to be far more cautious wiring money to an online random person but not if you'd had constant contact with Artsy and they had instructed you how to pay.
We can all say what we would of done but that doesn't change what has actually happened. From what the buyer has described I think plenty of people would have done exactly the same thing especially given that they were in constant contact with Artsy and knew about the artwork in such detail. Yes you would expect to be far more cautious wiring money to an online random person but not if you'd had constant contact with Artsy and they had instructed you how to pay.
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sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
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Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 13, 2019 1:47:28 GMT 1, We can all say what we would of done but that doesn't change what has actually happened.ย From what the buyer has described I think plenty of people would have done exactly the same thing especially given that they were in constant contact with Artsy and knew about the artwork in such detail.ย Yes you would expect to be far more cautious wiring money to an online random person but not if you'd had constant contact with Artsy and they had instructed you how to pay.
Thank you. Exactly.
We can all say what we would of done but that doesn't change what has actually happened.ย From what the buyer has described I think plenty of people would have done exactly the same thing especially given that they were in constant contact with Artsy and knew about the artwork in such detail.ย Yes you would expect to be far more cautious wiring money to an online random person but not if you'd had constant contact with Artsy and they had instructed you how to pay. Thank you. Exactly.
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tab1
Full Member
Posts โข 8,519
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September 2011
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Need Advice - Victim of Fraud Via Arsty, by tab1 on Feb 13, 2019 1:49:33 GMT 1, We can all say what we would of done but that doesn't change what has actually happened. From what the buyer has described I think plenty of people would have done exactly the same thing especially given that they were in constant contact with Artsy and knew about the artwork in such detail. Yes you would expect to be far more cautious wiring money to an online random person but not if you'd had constant contact with Artsy and they had instructed you how to pay. More so directed to people reading the thread as to stop this type of action occurring again. many can learn what to look out for from this thread.
still when I am buying online I confirm with a telephone conversion if a bank transfer even if international.
We can all say what we would of done but that doesn't change what has actually happened. From what the buyer has described I think plenty of people would have done exactly the same thing especially given that they were in constant contact with Artsy and knew about the artwork in such detail. Yes you would expect to be far more cautious wiring money to an online random person but not if you'd had constant contact with Artsy and they had instructed you how to pay. More so directed to people reading the thread as to stop this type of action occurring again. many can learn what to look out for from this thread. still when I am buying online I confirm with a telephone conversion if a bank transfer even if international.
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Jaylove
Junior Member
Posts โข 1,596
Likes โข 1,073
November 2016
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Need Advice - Victim of Fraud Via Arsty, by Jaylove on Feb 13, 2019 4:16:51 GMT 1, That's terrible. Hope everything works out.
That's terrible. Hope everything works out.
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d.r. perseus
Junior Member
Posts โข 1,569
Likes โข 1,747
December 2014
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Need Advice - Victim of Fraud Via Arsty, by d.r. perseus on Feb 13, 2019 4:56:52 GMT 1, We can all say what we would of done but that doesn't change what has actually happened.ย From what the buyer has described I think plenty of people would have done exactly the same thing especially given that they were in constant contact with Artsy and knew about the artwork in such detail.ย Yes you would expect to be far more cautious wiring money to an online random person but not if you'd had constant contact with Artsy and they had instructed you how to pay. More so directed to people reading the thread as to stop this type of action occurring again. many can learn what to look out for from this thread. still when I am buying online I confirm with a telephone conversion if a bank transfer even if international.
How would a phone call confirm with a gallery? With an artist?
We can all say what we would of done but that doesn't change what has actually happened.ย From what the buyer has described I think plenty of people would have done exactly the same thing especially given that they were in constant contact with Artsy and knew about the artwork in such detail.ย Yes you would expect to be far more cautious wiring money to an online random person but not if you'd had constant contact with Artsy and they had instructed you how to pay. More so directed to people reading the thread as to stop this type of action occurring again. many can learn what to look out for from this thread. still when I am buying online I confirm with a telephone conversion if a bank transfer even if international. How would a phone call confirm with a gallery? With an artist?
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Mirus Gallery
Art Gallery
New Member
Posts โข 193
Likes โข 284
March 2014
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Need Advice - Victim of Fraud Via Arsty, by Mirus Gallery on Feb 13, 2019 5:19:27 GMT 1, This isn't a reply to what should or shouldn't have happened, but for anyone sending a wire should check if this account is a business account with information from the actual Gallery especially with something of this large of a transaction. Sending a wire to a person versus a company is a red flag, but even if you send to company this could be bad. Just always always take precautions, Artsy isn't the only company being targeted this way. Its been a huge sophisticated scam taking place across many platforms. Title companies have recently had to change their practices with encrypted email for wiring instructions. Scammers have been hacking agents accounts waiting for wire requests then last minute changing and rerouting wires. Title companies have recently been in the same boat as artsy and with even larger money being stolen. See article below and also google this type of scam. This seems to be a variant of that scam.
www.chicagotribune.com/classified/realestate/ct-re-0403-kenneth-harney-column-20160331-column.html
money.com/money/5062964/this-sneaky-home-buying-scam-is-on-the-rise-heres-how-to-spot-it/
www.wellsfargo.com/privacy-security/fraud/articles/mortgage-scam/
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Bangksy
New Member
Posts โข 168
Likes โข 56
October 2007
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Need Advice - Victim of Fraud Via Arsty, by Bangksy on Feb 13, 2019 7:33:17 GMT 1, Did I miss what the dollar amount is here?
Did I miss what the dollar amount is here?
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Deleted
Posts โข 0
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January 1970
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Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 13, 2019 12:10:52 GMT 1, "He instructed my husband to wire the money to a personโs name..."
Didn't that ring alarm bells? I guess that's easy to say in hindsight but surely any payment should be sent to 'artsy' or the name of the gallery that is selling via artsy. Why on earth would it go to a random person?
"He instructed my husband to wire the money to a personโs name..."
Didn't that ring alarm bells? I guess that's easy to say in hindsight but surely any payment should be sent to 'artsy' or the name of the gallery that is selling via artsy. Why on earth would it go to a random person?
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magnusj
New Member
Posts โข 23
Likes โข 8
January 2017
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Need Advice - Victim of Fraud Via Arsty, by magnusj on Feb 13, 2019 12:41:04 GMT 1, Hopes everthing works out.
Maybe not relveant, but ...
1M from Artsy
Hopes everthing works out. Maybe not relveant, but ...
1M from Artsy
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