|
Need Advice - Victim of Fraud Via Arsty, by Happy Shopper on Feb 11, 2019 15:06:10 GMT 1, I agree. Where is the best place to make this known publicly? The fact that they are ignoring us and the gallery who is trying to help us is extremely unprofessional. Just tell the whole story to your bank. They should be able to help you deal with it and refund your money... then take action themselves with the other bank. That should be the way it works... but you may have to give artsy and the gallery time to respond first.
I agree. Where is the best place to make this known publicly? The fact that they are ignoring us and the gallery who is trying to help us is extremely unprofessional. Just tell the whole story to your bank. They should be able to help you deal with it and refund your money... then take action themselves with the other bank. That should be the way it works... but you may have to give artsy and the gallery time to respond first.
|
|
.dappy
Full Member
Posts โข 9,835
Likes โข 9,443
December 2010
|
Need Advice - Victim of Fraud Via Arsty, by .dappy on Feb 11, 2019 15:12:49 GMT 1, i would think if the emails received from the gallery were associated with artsy or the gallery...the insurance company for that party should be responsible as they were the party that was hacked. i'm not saying a transaction without some face to face, skype, phone call...sharing of actual pictures of the piece would be a smart step...but its not the buyers responsibility if the proper channels were used, its the responsibility of the hacked party...or their insurance... i would have at least liked to see a photo of the piece from the gallery that wasnt a stock image...that should have solved it ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ...
... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ...
i would think if the emails received from the gallery were associated with artsy or the gallery...the insurance company for that party should be responsible as they were the party that was hacked. i'm not saying a transaction without some face to face, skype, phone call...sharing of actual pictures of the piece would be a smart step...but its not the buyers responsibility if the proper channels were used, its the responsibility of the hacked party...or their insurance... i would have at least liked to see a photo of the piece from the gallery that wasnt a stock image...that should have solved it ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ...
|
|
sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
|
Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 11, 2019 15:15:04 GMT 1, i would think if the emails received from the gallery were associated with artsy or the gallery...the insurance company for that party should be responsible as they were the party that was hacked. i'm not saying a transaction without some face to face, skype, phone call...sharing of actual pictures of the piece would be a smart step...but its not the buyers responsibility if the proper channels were used, its the responsibility of the hacked party...or their insurance... i would have at least liked to see a photo of the piece from the gallery that wasnt a stock image...that should have solved it ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ...
But the emails were ALL โArtsy.netโ
i would think if the emails received from the gallery were associated with artsy or the gallery...the insurance company for that party should be responsible as they were the party that was hacked. i'm not saying a transaction without some face to face, skype, phone call...sharing of actual pictures of the piece would be a smart step...but its not the buyers responsibility if the proper channels were used, its the responsibility of the hacked party...or their insurance... i would have at least liked to see a photo of the piece from the gallery that wasnt a stock image...that should have solved it ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ... But the emails were ALL โArtsy.netโ
|
|
GMA
Junior Member
Posts โข 1,962
Likes โข 2,994
October 2015
|
Need Advice - Victim of Fraud Via Arsty, by GMA on Feb 11, 2019 15:18:06 GMT 1, I agree. Where is the best place to make this known publicly? The fact that they are ignoring us and the gallery who is trying to help us is extremely unprofessional. Just tell the whole story to your bank. They should be able to help you deal with it and refund your money... then take action themselves with the other bank. That should be the way it works... but you may have to give artsy and the gallery time to respond first. Depending on what you've bought the item with you can be protected. If you've paid with a credit card, then you can generally do a charge back. If it's a debit card, you can also do a charge back but it is a bit more difficult. I had to do it on festival tickets years ago, the festival got cancelled while I was there. Then they went into administration, I had to phone the bank and request they do a charge back on the debit card and explain the situation, gave them copies of the notices we received and proof of what had happened, at first they were reluctant to do it but I pushed and pushed until eventually they gave in and returned my money.
www.theukcardsassociation.org.uk/individual/chargeback-for-credit-and-debit-card-purchases.asp
I agree. Where is the best place to make this known publicly? The fact that they are ignoring us and the gallery who is trying to help us is extremely unprofessional. Just tell the whole story to your bank. They should be able to help you deal with it and refund your money... then take action themselves with the other bank. That should be the way it works... but you may have to give artsy and the gallery time to respond first. Depending on what you've bought the item with you can be protected. If you've paid with a credit card, then you can generally do a charge back. If it's a debit card, you can also do a charge back but it is a bit more difficult. I had to do it on festival tickets years ago, the festival got cancelled while I was there. Then they went into administration, I had to phone the bank and request they do a charge back on the debit card and explain the situation, gave them copies of the notices we received and proof of what had happened, at first they were reluctant to do it but I pushed and pushed until eventually they gave in and returned my money. www.theukcardsassociation.org.uk/individual/chargeback-for-credit-and-debit-card-purchases.asp
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 11, 2019 15:20:48 GMT 1, I do appreciate the help but my husband is mad that I shared this on here. He is so angry about this and asked me to have it pulled because he wants to get a lawyer. I may share more later. Letโs just say Artsy is being very quiet. We were duped by a person who obviously was a professional but the fact that he did it all via an Artsy account is the most concerning. That is why my husband trusted it. I would never deal with Artsy again given they are not properly secured. This guy seemed very knowledgeable on art. I read all of the emails, we were invoiced. Smooth job. I canโt believe this happened. And the fact that Artsy is ignoring us and the gallery who is trying to help is a total slap in the face. Btw my husband responded to an actual Artsy link with a piece that actually DOES exist at the gallery. They have it. We filed with the police btw. What makes you so sure that the e-mails came from an Artsy account? It is very easy to head an e-mail with the Artsy logo etc. Phishing e-mails from fake banks do this sort of thing all the time.
I do appreciate the help but my husband is mad that I shared this on here. He is so angry about this and asked me to have it pulled because he wants to get a lawyer. I may share more later. Letโs just say Artsy is being very quiet. We were duped by a person who obviously was a professional but the fact that he did it all via an Artsy account is the most concerning. That is why my husband trusted it. I would never deal with Artsy again given they are not properly secured. This guy seemed very knowledgeable on art. I read all of the emails, we were invoiced. Smooth job. I canโt believe this happened. And the fact that Artsy is ignoring us and the gallery who is trying to help is a total slap in the face. Btw my husband responded to an actual Artsy link with a piece that actually DOES exist at the gallery. They have it. We filed with the police btw. What makes you so sure that the e-mails came from an Artsy account? It is very easy to head an e-mail with the Artsy logo etc. Phishing e-mails from fake banks do this sort of thing all the time.
|
|
1970hopper
New Member
Posts โข 196
Likes โข 104
August 2018
|
Need Advice - Victim of Fraud Via Arsty, by 1970hopper on Feb 11, 2019 15:26:48 GMT 1, Artsy member of staff joined here made one post then ran for the hills
Artsy member of staff joined here made one post then ran for the hills
|
|
|
GMA
Junior Member
Posts โข 1,962
Likes โข 2,994
October 2015
|
Need Advice - Victim of Fraud Via Arsty, by GMA on Feb 11, 2019 15:29:23 GMT 1, ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ... But the emails were ALL โArtsy.netโ What was the "Reply to" address that showed when you click reply?
... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ... But the emails were ALL โArtsy.netโ What was the "Reply to" address that showed when you click reply?
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 11, 2019 15:36:42 GMT 1, But the emails were ALL โArtsy.netโ What was the "Reply to" address that showed when you click reply? ...and check for spelling 'mistakes'. Check it was not artssy.net or artsy.com
But the emails were ALL โArtsy.netโ What was the "Reply to" address that showed when you click reply? ...and check for spelling 'mistakes'. Check it was not artssy.net or artsy.com
|
|
sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
|
Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 11, 2019 15:37:38 GMT 1, I repeat Artsy.net. Nothing alternative.
I repeat Artsy.net. Nothing alternative.
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 11, 2019 15:41:39 GMT 1, This is a good example of things to look out for. He gives an e-mail address (consign@artsymail.com) which is NOT artsy despite the fact that it looks as if it is. artsymail is not an artsy e-mail address.
This is a good example of things to look out for. He gives an e-mail address (consign@artsymail.com) which is NOT artsy despite the fact that it looks as if it is. artsymail is not an artsy e-mail address.
|
|
|
Need Advice - Victim of Fraud Via Arsty, by Happy Shopper on Feb 11, 2019 15:43:37 GMT 1, i would think if the emails received from the gallery were associated with artsy or the gallery...the insurance company for that party should be responsible as they were the party that was hacked. i'm not saying a transaction without some face to face, skype, phone call...sharing of actual pictures of the piece would be a smart step...but its not the buyers responsibility if the proper channels were used, its the responsibility of the hacked party...or their insurance... i would have at least liked to see a photo of the piece from the gallery that wasnt a stock image...that should have solved it ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ... Sounds like the fraud emails were using the gallery's real artsy account... so artsy or the gallery could be liable I'd have thought. You'd think they'd know if their account was hacked (or maybe assumed they were just never getting any enquiries!?)
i would think if the emails received from the gallery were associated with artsy or the gallery...the insurance company for that party should be responsible as they were the party that was hacked. i'm not saying a transaction without some face to face, skype, phone call...sharing of actual pictures of the piece would be a smart step...but its not the buyers responsibility if the proper channels were used, its the responsibility of the hacked party...or their insurance... i would have at least liked to see a photo of the piece from the gallery that wasnt a stock image...that should have solved it ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ... Sounds like the fraud emails were using the gallery's real artsy account... so artsy or the gallery could be liable I'd have thought. You'd think they'd know if their account was hacked (or maybe assumed they were just never getting any enquiries!?)
|
|
GMA
Junior Member
Posts โข 1,962
Likes โข 2,994
October 2015
|
Need Advice - Victim of Fraud Via Arsty, by GMA on Feb 11, 2019 15:43:47 GMT 1, I repeat Artsy.net. Nothing alternative. If that's the case, then it's an employee or hacker who has done this and they should be held accountable. I'd try searching for the name of the employee you got the email from on LinkedIn. Also, you can see all Employees on LinkedIn who have associated their profile with Artsy.net, maybe find a big shot on there and email them directly, usually first name.surname@domain.com works.
I repeat Artsy.net. Nothing alternative. If that's the case, then it's an employee or hacker who has done this and they should be held accountable. I'd try searching for the name of the employee you got the email from on LinkedIn. Also, you can see all Employees on LinkedIn who have associated their profile with Artsy.net, maybe find a big shot on there and email them directly, usually first name.surname@domain.com works.
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 11, 2019 15:44:02 GMT 1, Good luck sorting this out. I'm currently being hacked, not your average send us bit coins as we have photos of you 'caressing' your body sent from randoms. The latest ones are actually sending me messages from my own account and have deleted all of my content (inbox/drafts/sent). I don't run a business from my private email account although can see how a hacker can very easily make it appear that I am sending out emails. Really dodgy and I really don't know how to fix it? At this rate I'm going to revert back to writing letters or using a typewriter! Really hope you get your money back.
I hate the thought of this happening
what do they want from you? horrible
I have clicked a link where it looked innocent(to me) like something from HMRC . it spammed my address book and sent a few spam mails. I found by changing my email password the problem went away. Still not good when you get loads of calls from people you know saying they don't want to buy viagra cheap thanks very much !!
i dont know how to resolve what you have, short of binning that email address and starting again?
someone young and sharp will know though
Good luck sorting this out. I'm currently being hacked, not your average send us bit coins as we have photos of you 'caressing' your body sent from randoms. The latest ones are actually sending me messages from my own account and have deleted all of my content (inbox/drafts/sent). I don't run a business from my private email account although can see how a hacker can very easily make it appear that I am sending out emails. Really dodgy and I really don't know how to fix it? At this rate I'm going to revert back to writing letters or using a typewriter! Really hope you get your money back. I hate the thought of this happening what do they want from you? horrible I have clicked a link where it looked innocent(to me) like something from HMRC . it spammed my address book and sent a few spam mails. I found by changing my email password the problem went away. Still not good when you get loads of calls from people you know saying they don't want to buy viagra cheap thanks very much !! i dont know how to resolve what you have, short of binning that email address and starting again? someone young and sharp will know though
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 11, 2019 15:44:55 GMT 1, I repeat Artsy.net. Nothing alternative. What was the full e-mail address you replied to? If you don't want to give it on here check the artsy e-mail addresses. Is it one of their recognised e-mail addresses? www.artsy.net/contact If it wasn't one of these then, chances are, it wasn't from artsy.
I repeat Artsy.net. Nothing alternative. What was the full e-mail address you replied to? If you don't want to give it on here check the artsy e-mail addresses. Is it one of their recognised e-mail addresses? www.artsy.net/contactIf it wasn't one of these then, chances are, it wasn't from artsy.
|
|
|
|
Need Advice - Victim of Fraud Via Arsty, by Happy Shopper on Feb 11, 2019 15:45:59 GMT 1, I do appreciate the help but my husband is mad that I shared this on here. He is so angry about this and asked me to have it pulled because he wants to get a lawyer. I may share more later. Letโs just say Artsy is being very quiet. We were duped by a person who obviously was a professional but the fact that he did it all via an Artsy account is the most concerning. That is why my husband trusted it. I would never deal with Artsy again given they are not properly secured. This guy seemed very knowledgeable on art. I read all of the emails, we were invoiced. Smooth job. I canโt believe this happened. And the fact that Artsy is ignoring us and the gallery who is trying to help is a total slap in the face. Btw my husband responded to an actual Artsy link with a piece that actually DOES exist at the gallery. They have it. We filed with the police btw. What makes you so sure that the e-mails came from an Artsy account? It is very easy to head an e-mail with the Artsy logo etc. Phishing e-mails from fake banks do this sort of thing all the time. How would a phishing email know he'd enquired about a specific piece of art through artsy ?
I do appreciate the help but my husband is mad that I shared this on here. He is so angry about this and asked me to have it pulled because he wants to get a lawyer. I may share more later. Letโs just say Artsy is being very quiet. We were duped by a person who obviously was a professional but the fact that he did it all via an Artsy account is the most concerning. That is why my husband trusted it. I would never deal with Artsy again given they are not properly secured. This guy seemed very knowledgeable on art. I read all of the emails, we were invoiced. Smooth job. I canโt believe this happened. And the fact that Artsy is ignoring us and the gallery who is trying to help is a total slap in the face. Btw my husband responded to an actual Artsy link with a piece that actually DOES exist at the gallery. They have it. We filed with the police btw. What makes you so sure that the e-mails came from an Artsy account? It is very easy to head an e-mail with the Artsy logo etc. Phishing e-mails from fake banks do this sort of thing all the time. How would a phishing email know he'd enquired about a specific piece of art through artsy ?
|
|
Wearology
Junior Member
Staff at FatFreeArt
Posts โข 3,552
Likes โข 4,362
Member is Online
April 2008
|
Need Advice - Victim of Fraud Via Arsty, by Wearology on Feb 11, 2019 15:47:20 GMT 1, Artsy gets 2.5 million unique visitors a month to their site according to Wikipedia. With that many people visiting their platform, they must deal with unscrupulous characters all the time and should have a remedy for customers who have been supposedly violated like you. I see that Larry Gagosian is on the board - why not give his gallery a call and see what they say.
Artsy gets 2.5 million unique visitors a month to their site according to Wikipedia. With that many people visiting their platform, they must deal with unscrupulous characters all the time and should have a remedy for customers who have been supposedly violated like you. I see that Larry Gagosian is on the board - why not give his gallery a call and see what they say.
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 11, 2019 15:53:23 GMT 1, What makes you so sure that the e-mails came from an Artsy account? It is very easy to head an e-mail with the Artsy logo etc. Phishing e-mails from fake banks do this sort of thing all the time. How would a phishing email know he'd enquired about a specific piece of art through artsy ? Perhaps artsy sent the legitimate owner of the artwork details of the buyer. E-mails are not secure and can be intercepted.
What makes you so sure that the e-mails came from an Artsy account? It is very easy to head an e-mail with the Artsy logo etc. Phishing e-mails from fake banks do this sort of thing all the time. How would a phishing email know he'd enquired about a specific piece of art through artsy ? Perhaps artsy sent the legitimate owner of the artwork details of the buyer. E-mails are not secure and can be intercepted.
|
|
|
Need Advice - Victim of Fraud Via Arsty, by Happy Shopper on Feb 11, 2019 15:59:09 GMT 1, How would a phishing email know he'd enquired about a specific piece of art through artsy ? Perhaps artsy sent the legitimate owner of the artwork details of the buyer. E-mails are not secure and can be intercepted. Hahaha... come on! That sounds far less likely than simply the gallery's artsy account being hacked/accessed by a fraudster.
How would a phishing email know he'd enquired about a specific piece of art through artsy ? Perhaps artsy sent the legitimate owner of the artwork details of the buyer. E-mails are not secure and can be intercepted. Hahaha... come on! That sounds far less likely than simply the gallery's artsy account being hacked/accessed by a fraudster.
|
|
.dappy
Full Member
Posts โข 9,835
Likes โข 9,443
December 2010
|
Need Advice - Victim of Fraud Via Arsty, by .dappy on Feb 11, 2019 16:01:32 GMT 1, This is a good example of things to look out for. ย He gives an e-mail address (consign@artsymail.com)ย which is NOT artsy despite the fact that it looks as if it is. ย artsymail is not an artsy e-mail address. ... @artsymail.com is an email address used by artsy ...
This is a good example of things to look out for. ย He gives an e-mail address (consign@artsymail.com)ย which is NOT artsy despite the fact that it looks as if it is. ย artsymail is not an artsy e-mail address. ... @artsymail.com is an email address used by artsy ...
|
|
sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
|
Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 11, 2019 16:06:29 GMT 1, I am still lost. We sent the initial inquiry through the Artsy site and received an automated response saying they will contact us shortly. Then someone did respond under the guise of a person who actually works at the gallery using artsy.net. This is sophisticated hacking that is still originated on the Artsy end.
I am still lost. We sent the initial inquiry through the Artsy site and received an automated response saying they will contact us shortly. Then someone did respond under the guise of a person who actually works at the gallery using artsy.net. This is sophisticated hacking that is still originated on the Artsy end.
|
|
.dappy
Full Member
Posts โข 9,835
Likes โข 9,443
December 2010
|
Need Advice - Victim of Fraud Via Arsty, by .dappy on Feb 11, 2019 16:08:07 GMT 1, ... which MAY indicate that it is a current or past employee ...
... which MAY indicate that it is a current or past employee ...
|
|
sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
|
Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 11, 2019 16:09:07 GMT 1, It is a current employee.
It is a current employee.
|
|
|
walfredo
New Member
Posts โข 147
Likes โข 145
March 2017
|
Need Advice - Victim of Fraud Via Arsty, by walfredo on Feb 11, 2019 16:09:59 GMT 1, i would think if the emails received from the gallery were associated with artsy or the gallery...the insurance company for that party should be responsible as they were the party that was hacked. i'm not saying a transaction without some face to face, skype, phone call...sharing of actual pictures of the piece would be a smart step...but its not the buyers responsibility if the proper channels were used, its the responsibility of the hacked party...or their insurance... i would have at least liked to see a photo of the piece from the gallery that wasnt a stock image...that should have solved it ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ... i didnt say anything about a logo...i was referring to official email accounts. if the account was from the galleries server or artsy.net server...there is definitely reason for some of the responsibility to be on the owner of that domain for not securing their site. i still think somebody sending money without a phone call or updated pictures is a bit looney....
i would think if the emails received from the gallery were associated with artsy or the gallery...the insurance company for that party should be responsible as they were the party that was hacked. i'm not saying a transaction without some face to face, skype, phone call...sharing of actual pictures of the piece would be a smart step...but its not the buyers responsibility if the proper channels were used, its the responsibility of the hacked party...or their insurance... i would have at least liked to see a photo of the piece from the gallery that wasnt a stock image...that should have solved it ... err no! ... just because someone uses a logo or picture, does not make that company (or their insurance) liable I'm afraid ... caveat emptor ... ... a possible saving could be if there is proof that the scammer was an employee of either company ... but as the transaction was conducted purely via electronic means ... that would be a small chance ... i didnt say anything about a logo...i was referring to official email accounts. if the account was from the galleries server or artsy.net server...there is definitely reason for some of the responsibility to be on the owner of that domain for not securing their site. i still think somebody sending money without a phone call or updated pictures is a bit looney....
|
|
beicoblack
New Member
Posts โข 737
Likes โข 911
September 2018
|
Need Advice - Victim of Fraud Via Arsty, by beicoblack on Feb 11, 2019 16:10:46 GMT 1, I am still lost. We sent the initial inquiry through the Artsy site and received an automated response saying they will contact us shortly. Then someone did respond under the guise of a person who actually works at the gallery using artsy.net. This is sophisticated hacking that is still originated on the Artsy end.
You should contact your lawyer immediately.
I am still lost. We sent the initial inquiry through the Artsy site and received an automated response saying they will contact us shortly. Then someone did respond under the guise of a person who actually works at the gallery using artsy.net. This is sophisticated hacking that is still originated on the Artsy end. You should contact your lawyer immediately.
|
|
irl1
Full Member
Posts โข 9,274
Likes โข 9,380
December 2017
|
Need Advice - Victim of Fraud Via Arsty, by irl1 on Feb 11, 2019 17:32:09 GMT 1, I am still lost. We sent the initial inquiry through the Artsy site and received an automated response saying they will contact us shortly. Then someone did respond under the guise of a person who actually works at the gallery using artsy.net. This is sophisticated hacking that is still originated on the Artsy end. You should contact your lawyer immediately. Also go to the police and report it A.S.A.P
I am still lost. We sent the initial inquiry through the Artsy site and received an automated response saying they will contact us shortly. Then someone did respond under the guise of a person who actually works at the gallery using artsy.net. This is sophisticated hacking that is still originated on the Artsy end. You should contact your lawyer immediately. Also go to the police and report it A.S.A.P
|
|
jluhiex
New Member
Posts โข 402
Likes โข 223
December 2016
|
Need Advice - Victim of Fraud Via Arsty, by jluhiex on Feb 11, 2019 17:57:57 GMT 1, Harland Miller - Iโll Never Forgot What I Canโt Remeber
There are only a few galleries selling this work.
Artsy is a proxy server that the client and gallery access. The response is typically @reply.artsy.net
I doubt server got hacked but more so employee still had access to galleryโs artsy account. In any case gallery should still be held liable if this is the situation.
At minimum, they wire transfer details should have had the gallery name or address as a minimum safe-guard.
Harland Miller - Iโll Never Forgot What I Canโt Remeber
There are only a few galleries selling this work.
Artsy is a proxy server that the client and gallery access. The response is typically @reply.artsy.net
I doubt server got hacked but more so employee still had access to galleryโs artsy account. In any case gallery should still be held liable if this is the situation.
At minimum, they wire transfer details should have had the gallery name or address as a minimum safe-guard.
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 11, 2019 18:58:27 GMT 1, It is a current employee. Well if you know the name of the employee and you know he is a current employee of artsy then I'm not sure what the problem is. They can't exactly deny all knowledge of the transaction.
It is a current employee. Well if you know the name of the employee and you know he is a current employee of artsy then I'm not sure what the problem is. They can't exactly deny all knowledge of the transaction.
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 11, 2019 19:03:18 GMT 1, This is a good example of things to look out for. He gives an e-mail address (consign@artsymail.com) which is NOT artsy despite the fact that it looks as if it is. artsymail is not an artsy e-mail address. ... @artsymail.com is an email address used by artsy ... Not according to their website. It's not listed as an e-mail address used by them. Anyone can register a domain name of artsymail.com You don't need to be associated with artsy to do that.
This is a good example of things to look out for. He gives an e-mail address (consign@artsymail.com) which is NOT artsy despite the fact that it looks as if it is. artsymail is not an artsy e-mail address. ... @artsymail.com is an email address used by artsy ... Not according to their website. It's not listed as an e-mail address used by them. Anyone can register a domain name of artsymail.com You don't need to be associated with artsy to do that.
|
|
sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
|
Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 11, 2019 19:04:06 GMT 1, It is a current employee. Well if you know the name of the employee and you know he is a current employee of artsy then I'm not sure what the problem is. ย They can't exactly deny all knowledge of the transaction. ย ย
The scammer hacked his Artsy account and may have altered his real Artsy email address a bit so Iโm led to believe. I am referring to the employee from the actual gallery itself. His Artsy account.
It is a current employee. Well if you know the name of the employee and you know he is a current employee of artsy then I'm not sure what the problem is. ย They can't exactly deny all knowledge of the transaction. ย ย The scammer hacked his Artsy account and may have altered his real Artsy email address a bit so Iโm led to believe. I am referring to the employee from the actual gallery itself. His Artsy account.
|
|
.dappy
Full Member
Posts โข 9,835
Likes โข 9,443
December 2010
|
Need Advice - Victim of Fraud Via Arsty, by .dappy on Feb 11, 2019 19:35:54 GMT 1, ... @artsymail.com is an email address used by artsy ... Not according to their website. ย It's not listed as an e-mail address used by them. Anyone can register a domain name of artsymail.com You don't need to be associated with artsy to do that.ย ... Google is your friend ...
... @artsymail.com is an email address used by artsy ... Not according to their website. ย It's not listed as an e-mail address used by them. Anyone can register a domain name of artsymail.com You don't need to be associated with artsy to do that.ย ... Google is your friend ...
|
|