[jsn]

Hey guys,

My 1st post here. I'm interested in picking up some Parla books, maybe Cityscapes or Memory Documents. Do anybody have one for sale?

Thanks

[temuzhen]

They're available at the ill trifoglio nero gallery.

www.iltrifoglionero.com/index.php?option=com_content&task=view&id=25&Itemid=51

[jsn]

Hi, I need help!

I ordered two Parla books from the Il Trifoglio Nero gallery and liaised with a person named Richard. I sent him payment via Paypal last July 03,2008 and he replied me on July 04,2008 that the books has been shipped but never provided a tracking number. The books were to be shipped to the Philippines and until now I have never received anything and I have e-mailed them twice since then but I have received no response.

Anybody could help me talk to someone from the gallery to get this sorted out? or maybe another e-mail that I could use aside from [e-mail]. Any help would be greatly appreciated. Thanks!

[oneeye]

The guy is slim shaaaaaaaaaady.

[loucastel]

banksyforum.proboards82.com/index.cgi?board=general&action=display&thread=24710

[jsn]

thanks for the link loucastel. i only wish i found out about this before i bought from him

[Zippy]

hold on a minute.....

I have had communications with Richard and have found him to be a pleasure to talk to.
I bought the books and they were sent immediately.
I can not imagine Jose Parla would have a show at some backstreet / online gallery!
Jsn, this is your first post on here so its hard for anyone to take sides.

Try e-mailing him again, better still ring him!
If you really feel stuck, seek a refund through paypal.

You can't come on here and in your first post try to ruin the good name of a gallery.
I am sorry they have not arrived but there may be a genuine reason why. ie Customs in the Phillipines may have loved the books!

Please let us know once it has been sorted out.

[HangUp]

Sept 14, 2008 5:54:15 GMT 1 oneeye said:

The guy is slim shaaaaaaaaaady.

I can confirm this. I won't get into details but a very untrustworthy character.

[iltrifoglionero]

I have just sent a PM but will post as well.

I have no idea who jsn is but please send me an email to the gallery ([e-mail]) and I'll have this looked into or you can call me tomorrow.

All books are sent registered mail and so can be easily traced should something have not arrived. We have copies of both books in stock so they can be easily replaced.

Perhaps an email directly to us rather than a post might be an easier way to resolve this....

[mcnuts]

agree with zippy on this one. had no problems dealing with them, they were very helpful.

Sept 14, 2008 11:12:11 GMT 1 Zippy said:

hold on a minute.....

I have had communications with Richard and have found him to be a pleasure to talk to.
I bought the books and they were sent immediately.
I can not imagine Jose Parla would have a show at some backstreet / online gallery!
Jsn, this is your first post on here so its hard for anyone to take sides.

Try e-mailing him again, better still ring him!
If you really feel stuck, seek a refund through paypal.

You can't come on here and in your first post try to ruin the good name of a gallery.
I am sorry they have not arrived but there may be a genuine reason why. ie Customs in the Phillipines may have loved the books!

Please let us know once it has been sorted out.

[graeme501]

agree with zippy and mcnuts, dealt with richard with no problems at all and was very professional and helpful

[iltrifoglionero]

The matter has been resolved, thanks to everyone for their posts / comments...

We post quite a lot of books all over the world, very occasionally they come back to us if they haven't been collected or signed for and for that reason we always take the precaution of sending everything registered mail. In this instance we'll send out replacements to Jason at our cost and investigate later.

Just one thing I can't quite understand.. its okay to leave negative comments if you feel that you need to but when I read this..

"I can confirm this. I won't get into details but a very untrustworthy character"
posted this afternoon, imagine my surprise when the same person ordered a book from us at 12:42 today.

[Zippy]

And that is coming from a Gallery?
Not very professional IMO.

Hangup - can you please justify your comment. Its unfair to criticise without explaining why.
You may be right, but being a gallery, you wouldnt like it if your professional reputation was put under the spotlight - especially if no reason is given.
How can he respond or refute your allegations?

[Deleted]

Sept 14, 2008 15:50:43 GMT 1 @graeme501 said:

agree with zippy and mcnuts, dealt with richard with no problems at all and was very professional and helpful

Richard has replied to my emails also in the past without any problems.

[HangUp]

Zippy, your right. The comment was posted without thinking through the consequences.

Richard, you know why I said that about you. That said, I am not interested in dragging something up from the past so lets leave it there and i accept I should not have posted the unjustified comments up.

Sept 14, 2008 16:22:52 GMT 1 Zippy said:

And that is coming from a Gallery?
Not very professional IMO.

Hangup - can you please justify your comment. Its unfair to criticise without explaining why.
You may be right, but being a gallery, you wouldnt like it if your professional reputation was put under the spotlight - especially if no reason is given.
How can he respond or refute your allegations?

[stjohn]

Have had no problems with the gallery, or Richard: very professional.

[Gallery Grace]

I haven't posted much recently but felt I had to comment. Personally I have found the Gallery and Richard to be very helpful in the past and have spoken to others who have also dealt with the Gallery and had positive experiences.

[loucastel]

All you who have had dealings with the said Richard and it's been ok, good for you, but there are others who also have had dealings, with quite a different result, I for one, and he knows exactly what I am talking about, so before all you good people start singing his praises just bear in mind there is also a different side to the guy, and think about the people who he has let down very badly with no explanation, by the way Richard, remember it was you who contacted me!!!

[Francis]

In case anyone doesn't feel like reading two threads and countless posts, in summary, Richard from Il Trifoglio Nero gallery has had both satisfied and dissatisfied customers. He is a mixed bag and you will never know what you are going to get. If you like surprises, buy from Il Trifoglio Nero gallery.

[rosstierney]

[Filipino Box Spring Hog]

I for one, received my Parla book from Richard, no complaints on my end! Thank you, Richard.

[andyctree]

I ordered twice and received all of my books without problems.