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Don't buy via Liveauctioneers / SCAM ALERT, by Javier Romero on Feb 21, 2024 20:46:58 GMT 1, A couple of months ago I won some pieces during an action via First Art Auction / Liveauctioneers. The auction house took forever to send the pieces and when they arrived they were all fake and incredibly poorly packaged and damaged . Liveauctioneers asked me to send them proof from valid sources to dispute the item's authenticity. I got all the documentation together and even get in touch with the artists and they all confirmed those items were all fake. I was also informed by other victims of this scam that First Art Auction may be using different names to continuing scamming people via Liveauctioneers and even advice Liveauctioneers about this practice but they still allowed this seller to use their platform. Liveauctioneers is not providing any help, I sent the payment via they platform but they said there's not much they can do to issue a refund. They are a fraudulent business engaging in the sale of counterfeit goods.
Don't fall into the situation I fell into. Don't do business with Liveauctioneers.
A couple of months ago I won some pieces during an action via First Art Auction / Liveauctioneers. The auction house took forever to send the pieces and when they arrived they were all fake and incredibly poorly packaged and damaged . Liveauctioneers asked me to send them proof from valid sources to dispute the item's authenticity. I got all the documentation together and even get in touch with the artists and they all confirmed those items were all fake. I was also informed by other victims of this scam that First Art Auction may be using different names to continuing scamming people via Liveauctioneers and even advice Liveauctioneers about this practice but they still allowed this seller to use their platform. Liveauctioneers is not providing any help, I sent the payment via they platform but they said there's not much they can do to issue a refund. They are a fraudulent business engaging in the sale of counterfeit goods.
Don't fall into the situation I fell into. Don't do business with Liveauctioneers.
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clapped
New Member
Posts • 22
Likes • 11
October 2021
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Don't buy via Liveauctioneers / SCAM ALERT, by clapped on Feb 21, 2024 20:54:20 GMT 1, Surprised they haven’t been shut down by the government or bbb.
Surprised they haven’t been shut down by the government or bbb.
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Red Lotus
New Member
Posts • 271
Likes • 522
July 2012
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Don't buy via Liveauctioneers / SCAM ALERT, by Red Lotus on Feb 21, 2024 21:10:05 GMT 1, Sorry to hear you haven’t had any luck with the refund, super disappointing.
It’s a tough situation when someone uses real photos and sends fakes, you expect the platform to step in. I got scammed by the same outfit on there and sent some message threatening legal action which maybe helped with the refund. (I used ChatGPT to write them..)
Sorry to hear you haven’t had any luck with the refund, super disappointing.
It’s a tough situation when someone uses real photos and sends fakes, you expect the platform to step in. I got scammed by the same outfit on there and sent some message threatening legal action which maybe helped with the refund. (I used ChatGPT to write them..)
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Grillocracy
Junior Member
Posts • 1,055
Likes • 1,237
January 2019
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Don't buy via Liveauctioneers / SCAM ALERT, by Grillocracy on Feb 21, 2024 23:54:42 GMT 1, I used to work with LiveAuctioneers back in the day when they first spun off from iCollector.com and it worked with a great collection of auction houses. Sad to see how trashy the business has become ever since it was sold off.
I used to work with LiveAuctioneers back in the day when they first spun off from iCollector.com and it worked with a great collection of auction houses. Sad to see how trashy the business has become ever since it was sold off.
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LJCal
Junior Member
Posts • 2,804
Likes • 4,214
December 2019
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Don't buy via Liveauctioneers / SCAM ALERT, by LJCal on Feb 22, 2024 0:28:47 GMT 1, Invaluable, liveauctioneers and the Saleroom are really just aggregators, kind of like what expedia is to airlines, likely their terms and conditions would pass any liability onto the auctioneer. Any claim would therefore need to be made under consumer laws which depend on where you're based, or be made under negligent tort. Neither is straight forward, you would have to demonstrate that their terms and conditions are unfair and breech consumer law in your country (assuming your courts have jurisdiction), or you'd have to demonstrate that they failed in their duty of care (if one is shown to exist) to you as a customer, negligence is another law which can vary considerably between jurisdictions.
Obviously litigation and enforcement of any claim cross border is complex, costly and often not viable. I'm not sure of the sums involved but if it's less than say £10,000 then you'll likely end up throwing good money after bad. A local litigator will be able to assess the merits of your case, advise as to the basis and process for a claim and give a budget, this may be a worthwhile exercise as it won't cost anything and will allow you to make a quantified decision.
The other course is possible criminal liability and recourse from their local consumer body. Based on what I've seen there is a good argument that they're abetting fraud and are either wilfully or negligently allowing counterfeit goods to be sold on their platform, certainly this should be investigated. Furthermore numerous consumers are suffering as a result of their business practises, so investigation by the relevant trading standards is merited and sanctions possible. I would use the threat of the above to try and leverage them into giving you the money back.
If you paid by card you may also wish to contact the issuer and they can commence a charge back to get you a refund.
Hope you get it resolved.
Invaluable, liveauctioneers and the Saleroom are really just aggregators, kind of like what expedia is to airlines, likely their terms and conditions would pass any liability onto the auctioneer. Any claim would therefore need to be made under consumer laws which depend on where you're based, or be made under negligent tort. Neither is straight forward, you would have to demonstrate that their terms and conditions are unfair and breech consumer law in your country (assuming your courts have jurisdiction), or you'd have to demonstrate that they failed in their duty of care (if one is shown to exist) to you as a customer, negligence is another law which can vary considerably between jurisdictions.
Obviously litigation and enforcement of any claim cross border is complex, costly and often not viable. I'm not sure of the sums involved but if it's less than say £10,000 then you'll likely end up throwing good money after bad. A local litigator will be able to assess the merits of your case, advise as to the basis and process for a claim and give a budget, this may be a worthwhile exercise as it won't cost anything and will allow you to make a quantified decision.
The other course is possible criminal liability and recourse from their local consumer body. Based on what I've seen there is a good argument that they're abetting fraud and are either wilfully or negligently allowing counterfeit goods to be sold on their platform, certainly this should be investigated. Furthermore numerous consumers are suffering as a result of their business practises, so investigation by the relevant trading standards is merited and sanctions possible. I would use the threat of the above to try and leverage them into giving you the money back.
If you paid by card you may also wish to contact the issuer and they can commence a charge back to get you a refund.
Hope you get it resolved.
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Don't buy via Liveauctioneers / SCAM ALERT, by its all about me on Feb 23, 2024 13:34:39 GMT 1, To be fair, LiveAuctioneers are an auction platform. They are not selling you anything. They simply act as a go-between. Of course, they should be vetting auction sites that use their platform but ultimately your gripe is with the actual auction company concerned, not the group platform that hosts it.
To be fair, LiveAuctioneers are an auction platform. They are not selling you anything. They simply act as a go-between. Of course, they should be vetting auction sites that use their platform but ultimately your gripe is with the actual auction company concerned, not the group platform that hosts it.
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Don't buy via Liveauctioneers / SCAM ALERT, by ┏( ͡❛ ͜ʖ ͡❛)┛ EnS on Feb 23, 2024 14:31:50 GMT 1, Live auctioneer is just a selling platform. Did you check the rating/reviews of the auction house first?
Was the item described as “After (artist name)?”
Live auctioneer is just a selling platform. Did you check the rating/reviews of the auction house first?
Was the item described as “After (artist name)?”
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Don't buy via Liveauctioneers / SCAM ALERT, by ┏( ͡❛ ͜ʖ ͡❛)┛ EnS on Feb 23, 2024 14:33:46 GMT 1, Just checked… you can leave the first review!
Just checked… you can leave the first review! |
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Don't buy via Liveauctioneers / SCAM ALERT, by Javier Romero on Feb 23, 2024 14:36:54 GMT 1, To be fair, LiveAuctioneers are an auction platform. They are not selling you anything. They simply act as a go-between. Of course, they should be vetting auction sites that use their platform but ultimately your gripe is with the actual auction company concerned, not the group platform that hosts it.
To be fair, LiveAuctioneers are an auction platform. They are not selling you anything. They simply act as a go-between. Of course, they should be vetting auction sites that use their platform but ultimately your gripe is with the actual auction company concerned, not the group platform that hosts it. I understand that, but I just need some help to directly contact that “auction house”. The only way to get in contact and send payment is via they platform. Liveauctioneers replied saying that the “auction house” stopped replying to them so now they dont have any more options to get in touch with them. |
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Don't buy via Liveauctioneers / SCAM ALERT, by ┏( ͡❛ ͜ʖ ͡❛)┛ EnS on Feb 23, 2024 14:50:17 GMT 1, Well, reviews say it all….
Well, reviews say it all….
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Don't buy via Liveauctioneers / SCAM ALERT, by The Italian One on Feb 23, 2024 14:52:03 GMT 1, thanks for sharing,
hope you get your money back
thanks for sharing,
hope you get your money back
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Don't buy via Liveauctioneers / SCAM ALERT, by its all about me on Feb 23, 2024 15:15:30 GMT 1, To be fair, LiveAuctioneers are an auction platform. They are not selling you anything. They simply act as a go-between. Of course, they should be vetting auction sites that use their platform but ultimately your gripe is with the actual auction company concerned, not the group platform that hosts it. I understand that, but I just need some help to directly contact that “auction house”. The only way to get in contact and send payment is via they platform. Liveauctioneers replied saying that the “auction house” stopped replying to them so now they dont have any more options to get in touch with them.
www.firstartauction.com/?page_id=283
To be fair, LiveAuctioneers are an auction platform. They are not selling you anything. They simply act as a go-between. Of course, they should be vetting auction sites that use their platform but ultimately your gripe is with the actual auction company concerned, not the group platform that hosts it. I understand that, but I just need some help to directly contact that “auction house”. The only way to get in contact and send payment is via they platform. Liveauctioneers replied saying that the “auction house” stopped replying to them so now they dont have any more options to get in touch with them. You can send them an e-mail direct. Or use their online contact form. www.firstartauction.com/?page_id=283 |
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Don't buy via Liveauctioneers / SCAM ALERT, by Javier Romero on Feb 23, 2024 15:19:44 GMT 1, I understand that, but I just need some help to directly contact that “auction house”. The only way to get in contact and send payment is via they platform. Liveauctioneers replied saying that the “auction house” stopped replying to them so now they dont have any more options to get in touch with them. You can send them an e-mail direct. Or use their online contact form. www.firstartauction.com/?page_id=283
I understand that, but I just need some help to directly contact that “auction house”. The only way to get in contact and send payment is via they platform. Liveauctioneers replied saying that the “auction house” stopped replying to them so now they dont have any more options to get in touch with them. You can send them an e-mail direct. Or use their online contact form. www.firstartauction.com/?page_id=283I did all that, they just never replied back to me. I’ve been dealing with this situation for 4 months. Lesson learned. 😔 |
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Red Lotus
New Member
Posts • 271
Likes • 522
July 2012
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Don't buy via Liveauctioneers / SCAM ALERT, by Red Lotus on Feb 23, 2024 15:36:28 GMT 1, Not sure it will help but here are a couple of emails used by the guy 'running' it as of last year:
First Art Auctions aka LIGHT BLUE GROUP LLC
Murat Yigit - muyigit@gmail.com / serhat.kaan@gmail.com
Not sure it will help but here are a couple of emails used by the guy 'running' it as of last year:
First Art Auctions aka LIGHT BLUE GROUP LLC
Murat Yigit - muyigit@gmail.com / serhat.kaan@gmail.com
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.dappy
Full Member
Posts • 9,835
Likes • 9,443
December 2010
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