[J0NNY]

Jul 15, 2019 22:08:09 GMT 1 @blanksky said:

It's a pretty weird dystopia to see people on an art forum defend a galleries shady dealings and attack the guy that got lied to and told his money is somewhere in limbo.

Doesn’t surprise me one bit, was not so long ago that the same people were vouching for Rottonredrooster on here.

[Coach]

Jul 15, 2019 22:13:33 GMT 1 J0NNY said:

Jul 15, 2019 22:08:09 GMT 1 @blanksky said:

It's a pretty weird dystopia to see people on an art forum defend a galleries shady dealings and attack the guy that got lied to and told his money is somewhere in limbo.

Doesn’t surprise me one bit, was not so long ago that the same people were vouching for Rottonredrooster on here.

The amount of trades that happen on here means that we all to an extent rely on references (I’m regularly asked to provide them). Inevitably there will be occasions when it goes wrong; it’s not a fail safe system, and should only be a part of anyone’s due diligence. But this forum is all the better for the trust it helps instil, imo. If members are criticised for having given a reference, on the rare occasion that it goes wrong, it won’t take long before we all stop giving them.

[The Difaced Assassin]

Jul 15, 2019 22:08:09 GMT 1 @blanksky said:

It's a pretty weird dystopia to see people on an art forum defend a galleries shady dealings and attack the guy that got lied to and told his money is somewhere in limbo.

Why not for the sake of transparency tell the forum of your own messed up purchase where you gave PA the wrong address to deliver, and how you flew off the handle about it?

See how reputations can easily be destroyed by shouty people with unfounded and quite malicious attacks.  

I think it is only right that if the buyer wants a refund, then be returns the print, or use a trusted 3rd party to act as an intermediary, if trust has been eroded on both sides.  But dragging other shouty kids in to the mix only belittles this forum.

Kids and the internet  

[Express Post]

Jul 15, 2019 23:08:45 GMT 1 The Difaced Assassin said:

Jul 15, 2019 22:08:09 GMT 1 @blanksky said:

It's a pretty weird dystopia to see people on an art forum defend a galleries shady dealings and attack the guy that got lied to and told his money is somewhere in limbo.

Why not for the sake of transparency tell the forum of your own messed up purchase where you gave PA the wrong address to deliver, and how you flew off the handle about it?

See how reputations can easily be destroyed by shouty people with unfounded and quite malicious attacks.  

I think it is only right that if the buyer wants a refund, then be returns the print, or use a trusted 3rd party to act as an intermediary, if trust has been eroded on both sides.  But dragging other shouty kids in to the mix only belittles this forum.  

[Deleted]

Jul 15, 2019 23:08:45 GMT 1 The Difaced Assassin said:

Jul 15, 2019 22:08:09 GMT 1 @blanksky said:

It's a pretty weird dystopia to see people on an art forum defend a galleries shady dealings and attack the guy that got lied to and told his money is somewhere in limbo.

Why not for the sake of transparency tell the forum of your own messed up purchase where you gave PA the wrong address to deliver, and how you flew off the handle about it?

See how reputations can easily be destroyed by shouty people with unfounded and quite malicious attacks.  

I think it is only right that if the buyer wants a refund, then be returns the print, or use a trusted 3rd party to act as an intermediary, if trust has been eroded on both sides.  But dragging other shouty kids in to the mix only belittles this forum.  

I'm not sure who you are confusing me with, but I've never made a purchase with PA.

[The Difaced Assassin]

Jul 15, 2019 23:16:35 GMT 1 Express Post said:

Jul 15, 2019 23:08:45 GMT 1 The Difaced Assassin said:

Why not for the sake of transparency tell the forum of your own messed up purchase where you gave PA the wrong address to deliver, and how you flew off the handle about it?

See how reputations can easily be destroyed by shouty people with unfounded and quite malicious attacks.  

I think it is only right that if the buyer wants a refund, then be returns the print, or use a trusted 3rd party to act as an intermediary, if trust has been eroded on both sides.  But dragging other shouty kids in to the mix only belittles this forum.  

[The Difaced Assassin]

Jul 15, 2019 23:17:37 GMT 1 @blanksky said:

Jul 15, 2019 23:08:45 GMT 1 The Difaced Assassin said:

I'm not sure who you are confusing me with, but I've never made a purchase with PA.

my point made

[Deleted]

Jul 15, 2019 23:22:35 GMT 1 The Difaced Assassin said:

Jul 15, 2019 23:17:37 GMT 1 @blanksky said:

I'm not sure who you are confusing me with, but I've never made a purchase with PA.

my point made

You didn't, actually, like, make a point at all. You falsely accused me of something. Just say sorry and move on.

[The Difaced Assassin]

Jul 15, 2019 23:25:21 GMT 1 @blanksky said:

Jul 15, 2019 23:22:35 GMT 1 The Difaced Assassin said:

my point made

You didn't, actually, like, make a point at all. You falsely accused me of something. Just say sorry and move on.

Yeah I think I have.  You accuse PA of shady dealings but had never dealt with them before, where did you pluck that one from?

[Deleted]

Jul 15, 2019 23:30:36 GMT 1 The Difaced Assassin said:

Jul 15, 2019 23:25:21 GMT 1 @blanksky said:

You didn't, actually, like, make a point at all. You falsely accused me of something. Just say sorry and move on.

Yeah I think I have.  You accuse PA of shady dealings but had never dealt with them before, where did you pluck that one from?

The facts presented in this topic. And my experience inquiring about a piece about which you can read a few pages back.

[The Difaced Assassin]

Jul 15, 2019 23:33:32 GMT 1 @blanksky said:

Jul 15, 2019 23:30:36 GMT 1 The Difaced Assassin said:

Yeah I think I have.  You accuse PA of shady dealings but had never dealt with them before, where did you pluck that one from?

The facts presented in this topic. And my experience inquiring about a piece about which you can read a few pages back.

One side of the story isn’t fact.  PA not responding to your inquiry doesnt make them shady, maybe they just think you are a repugnant racist anti-muslim p*ick and don’t like you, maybe

[Deleted]

Jul 15, 2019 23:39:54 GMT 1 The Difaced Assassin said:

Jul 15, 2019 23:33:32 GMT 1 @blanksky said:

The facts presented in this topic. And my experience inquiring about a piece about which you can read a few pages back.

One side of the story isn’t fact.  PA not responding to your inquiry doesnt make them shady, maybe they just think you are a racist anti-muslim p*ick and don’t like you, maybe

Lol. Ok. No point in this.

[Express Post]

Wait till she The Difaced Assassin uses the rape card. #metoo

Jul 15, 2019 23:41:19 GMT 1 @blanksky said:

Jul 15, 2019 23:39:54 GMT 1 The Difaced Assassin said:

One side of the story isn’t fact.  PA not responding to your inquiry doesnt make them shady, maybe they just think you are a racist anti-muslim p*ick and don’t like you, maybe

Lol. Ok. No point in this.

[That Print Guy]

Jul 15, 2019 22:08:09 GMT 1 @blanksky said:

It's a pretty weird dystopia to see people on an art forum defend a galleries shady dealings and attack the guy that got lied to and told his money is somewhere in limbo.

it's just like when 20 people say "sew and sew is a great guy" and then it takes longer to actually get a resolution to an issue because everyone said not to worry. $20k is not a small sum.

[iamzero]

This thread is crazy. However I can’t get my head around the fact that a professional art dealer selling a 20k print doesn’t turn it over to inspect the back or measure the thing to check the size. No axe to grind as it just my observation on this as I’m sure PA is a great guy but is this just not odd when dealing with something of such value?

[Sacked...]

I have brought and consigned with PA many times over the past 10 years and have never had any problems .
James has Built many great relationships with artists,galleries and art lovers.
He has supported many artists over that time,travelling all over Europe to collect Thier works ,for shows.He is not just a gallerist.

During all this time ,I have never heard the word 'shady' said about him.

[Ponyboy Curtis]

This thread has rustled a few jimmies for sure.
I know neither the seller or the buyer but let me just say that you've got to hit me pretty damn hard to get a fiver out of my hand. To be down $20k would have me windmilling like a drunk on a Friday night who's just had his kebab knocked out of his hand whilst getting pushed out of the way for a taxi.
And if it's your business selling $20k prints then you should have the money to deal efficiently.

[Rouen Cathedral]

Immediate gratification culture at work. Seems to op wanted a 20k refund before he even shipped it back.

It’s weird to say money isn’t an issue and spend 1k more on a print just for the fun of it. Then the next day act like you won’t eat cause the refund hasn’t been immediate.

[Deleted]

Jul 16, 2019 12:28:50 GMT 1 Rouen Cathedral said:

Immediate gratification culture at work. Seems to op wanted a 20k refund before he even shipped it back.

It’s weird to say money isn’t an issue and spend 1k more on a print just for the fun of it. Then the next day act like you won’t eat cause the refund hasn’t been immediate.

As far as I know, the original complaint had nothing to do with a refund.  It was that;

(a) the gallery sent a print stated as 'mint' that obviously was not in mint condition. 

and 

(b) they were not answering e-mails. 

Of course, things have developed since then but, to start with, it was not really about an immediate refund.

[Ottomatik]

Has the OP received any response the past 48hours?

[Inknart]

Jul 16, 2019 14:49:03 GMT 1 Ottomatik said:

Has the OP received any response the past 48hours?

I have. James is going to try and collect the piece before Mark at PFG leaves this weekend for a month. 

[19818914]

This thread should be a sticky.

[nex]

Jul 16, 2019 15:35:49 GMT 1 19818914 said:

This thread should be a sticky.

[br

I’d suggest the op should do the exact opposite

[Coach]

Jul 16, 2019 15:35:49 GMT 1 19818914 said:

This thread should be a sticky.

Certainly not.

[orchid]

May be worth pinning a separate thread for new collectors (with link to this thread) on what to look out for when buying from galleries (seeking exact measurements, full hi res back and front pictures, videos, framing receipts, ways to resolve). Inkart was slightly naive here too.

[Rouen Cathedral]

Jul 16, 2019 14:16:45 GMT 1 @markiemark said:

Jul 16, 2019 12:28:50 GMT 1 Rouen Cathedral said:

Immediate gratification culture at work. Seems to op wanted a 20k refund before he even shipped it back.

It’s weird to say money isn’t an issue and spend 1k more on a print just for the fun of it. Then the next day act like you won’t eat cause the refund hasn’t been immediate.

As far as I know, the original complaint had nothing to do with a refund.  It was that;

(a) the gallery sent a print stated as 'mint' that obviously was not in mint condition. 

and 

(b) they were not answering e-mails. 

Of course, things have developed since then but, to start with, it was not really about an immediate refund.

That might be the case. There are some inconsistencies on the timeline though.

[Inknart]

Jul 16, 2019 15:47:47 GMT 1 orchid said:

May be worth pinning a separate thread for new collectors on what to look out for when buying from galleries (seeking exact measurements, full hi res back and front pictures, videos, framing receipts, ways to resolve). Inkart was slightly naive here too.

That's good advice, and yes, I will agree I was probably not as thorough as I should have been, regardless of reputations. Moral of the story is do your due diligence, no matter what. A good sticky would be recommendations as to what to look for when spending this kind of money. The measurement pictures would have never crossed my mind, so that is a good takeaway for myself. Also maybe ensuring funds are available for an immediate refund in the event of a return. 

This thread got very messy, and i apologize. I hope once it's resolved, Moderators can remove this thread and create a sticky in oversight as to what questions to ask when purchasing from someone and additional measures that can be taken to ensure both parties are not at risk. 

[19818914]

Jul 16, 2019 15:42:39 GMT 1 Coach said:

Jul 16, 2019 15:35:49 GMT 1 19818914 said:

This thread should be a sticky.

Certainly not.

Why not? The forum is clearly divided over the situation. It gives people a good reference of who they should deal with.

[blerd]

Jul 16, 2019 15:10:12 GMT 1 Inknart said:

Jul 16, 2019 14:49:03 GMT 1 Ottomatik said:

Has the OP received any response the past 48hours?

I have. James is going to try and collect the piece before Mark at PFG leaves this weekend for a month. 

perfect. when this is resolved this post should be deleted. 

[Deleted]

Jul 16, 2019 14:16:45 GMT 1 @markiemark said:

Jul 16, 2019 12:28:50 GMT 1 Rouen Cathedral said:

Immediate gratification culture at work. Seems to op wanted a 20k refund before he even shipped it back.

It’s weird to say money isn’t an issue and spend 1k more on a print just for the fun of it. Then the next day act like you won’t eat cause the refund hasn’t been immediate.

As far as I know, the original complaint had nothing to do with a refund.  It was that;

(a) the gallery sent a print stated as 'mint' that obviously was not in mint condition. 

and 

(b) they were not answering e-mails. 

Of course, things have developed since then but, to start with, it was not really about an immediate refund.

"As far as I know" is the key thing here. So many people stating what Prescription Art has and hasn't done, and what it should have done, based on a situation none of us have first hand knowledge of. No gallery in the world is going to refund a £20k purchase price before it has the print back in hand. Five days is not a long time for something like this to be resolved. 24 hours is certainly not a long time for a gallery, or anyone else, to respond to an email. This should have been handled between customer and seller, not taken to a public forum. It shouldn't serve as a warning of anything other than to pick up a bloody phone and have a conversation if you want to solve a problem as quickly as possible.