RBK
Junior Member
Posts โข 2,924
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September 2006
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EBAY HELP FOR RBK, by RBK on Nov 9, 2007 21:54:54 GMT 1, I need some advice from the collective....
I bought a screenprint on Ebay on Sept. 18th. It is a desirable print and I got it for a 'good deal'. I've yet to receive the print.
After bugging the seller frequently for an update, on Oct. 20th I got the following message from the seller: "The post office just delivered the tube back to me today. Apparently they objected to the print and the provenance being packed together as this constitutes an artwork for which more documentation needs to be included. I have resent the print and the prov separately which I am told will do the trick."
Now it is Nov. 9th and I've still yet to receive the print or the provenance. Despite numerous requests the seller hasn't provided any tracking/shipping numbers. That being said - I think he is a member of these 2 forums, has 100% feedback & has sold a bunch of prints.
Am I just being impatient and need to give it another week, or my concern is more than valid?
I need some advice from the collective....
I bought a screenprint on Ebay on Sept. 18th. It is a desirable print and I got it for a 'good deal'. I've yet to receive the print.
After bugging the seller frequently for an update, on Oct. 20th I got the following message from the seller: "The post office just delivered the tube back to me today. Apparently they objected to the print and the provenance being packed together as this constitutes an artwork for which more documentation needs to be included. I have resent the print and the prov separately which I am told will do the trick."
Now it is Nov. 9th and I've still yet to receive the print or the provenance. Despite numerous requests the seller hasn't provided any tracking/shipping numbers. That being said - I think he is a member of these 2 forums, has 100% feedback & has sold a bunch of prints.
Am I just being impatient and need to give it another week, or my concern is more than valid?
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EBAY HELP FOR RBK, by lesbianwednesdays on Nov 9, 2007 21:59:48 GMT 1, time to get heavy i think robert, not that there is anything untoward more so to give the person in question a much needed kick up the arse. i give people 10 days and then start breaking balls, it usually focuses the mind.
you need to be persistant, people with the best intentions can some times be a little slow to say the least, so don't be shy to hurry them up.
time to get heavy i think robert, not that there is anything untoward more so to give the person in question a much needed kick up the arse. i give people 10 days and then start breaking balls, it usually focuses the mind.
you need to be persistant, people with the best intentions can some times be a little slow to say the least, so don't be shy to hurry them up.
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dotdot
Junior Member
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December 2006
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EBAY HELP FOR RBK, by dotdot on Nov 9, 2007 22:03:21 GMT 1, interesting story rbk.
I have yet to hear of a post office rejecting a tube
thinking there is prov inside.
I do believe this story to me bordering on fictional.
(i.e. you could be being taken advantage of..)
If I was to send you a tube in the us - the prov
would , strangely, be inside. I'd have a copy to act as
reference in the event of vanishing tube trick.
Whilst i don't wish to tread on people's toes - this
seller is in need of a clip if they have failed to talk to you.
Did you pay via paypal - etc ...ie take precautions as it were ?
Keep us posted
..
interesting story rbk.
I have yet to hear of a post office rejecting a tube
thinking there is prov inside.
I do believe this story to me bordering on fictional.
(i.e. you could be being taken advantage of..)
If I was to send you a tube in the us - the prov
would , strangely, be inside. I'd have a copy to act as
reference in the event of vanishing tube trick.
Whilst i don't wish to tread on people's toes - this
seller is in need of a clip if they have failed to talk to you.
Did you pay via paypal - etc ...ie take precautions as it were ?
Keep us posted
..
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pezlow
Junior Member
Posts โข 5,388
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January 2007
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EBAY HELP FOR RBK, by pezlow on Nov 9, 2007 22:04:46 GMT 1, God whenever I sell something on ebay I get emails 2 days later from people saying "where is my print!!". You have been very patient mate. Time to get tough. Don't wait for the 45 days to run out.
God whenever I sell something on ebay I get emails 2 days later from people saying "where is my print!!". You have been very patient mate. Time to get tough. Don't wait for the 45 days to run out.
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EBAY HELP FOR RBK, by leehambly on Nov 9, 2007 22:06:36 GMT 1, Not wanting to alarm the frick out of you, isnt this just a scam to elongate the delivery time to ensure the funds have cleared and the complaint time limit has expired? I'd think seriously about doing soemthing quick with eBay/Paypal about this, pronto.
Not wanting to alarm the frick out of you, isnt this just a scam to elongate the delivery time to ensure the funds have cleared and the complaint time limit has expired? I'd think seriously about doing soemthing quick with eBay/Paypal about this, pronto.
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RBK
Junior Member
Posts โข 2,924
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September 2006
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EBAY HELP FOR RBK, by RBK on Nov 9, 2007 22:13:44 GMT 1, I was pretty aggressive in asking for tracking/shipping numbers from the time of purchase up until his response on Oct. 20th. I really don't want to name and shame yet (and ultimately really just want a happy ending with a print in my hand) but I am kinda sh!ting my pants here.
I was pretty aggressive in asking for tracking/shipping numbers from the time of purchase up until his response on Oct. 20th. I really don't want to name and shame yet (and ultimately really just want a happy ending with a print in my hand) but I am kinda sh!ting my pants here.
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RBK
Junior Member
Posts โข 2,924
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September 2006
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EBAY HELP FOR RBK, by RBK on Nov 9, 2007 22:15:54 GMT 1, I've already opened a 'dispute' with paypal - will be soon making it an official 'claim'
The weird thing is - this seller has 100% feedback and has sold expensive prints (Micallef, Neate, Beejoir, etc)
I've already opened a 'dispute' with paypal - will be soon making it an official 'claim'
The weird thing is - this seller has 100% feedback and has sold expensive prints (Micallef, Neate, Beejoir, etc)
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EBAY HELP FOR RBK, by manty on Nov 9, 2007 22:16:54 GMT 1, I would start claiming my money back if possible, you've waited a very long time
I would start claiming my money back if possible, you've waited a very long time
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RBK
Junior Member
Posts โข 2,924
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September 2006
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EBAY HELP FOR RBK, by RBK on Nov 9, 2007 22:18:14 GMT 1, You have been very patient mate. Time to get tough. Don't wait for the 45 days to run out.
What do you mean about 45 days???
And I worry the seller wants me to initiate a refund (because it was the cheapest the print has sold for in a long time). And I really want the print - not my money back.
You have been very patient mate. Time to get tough. Don't wait for the 45 days to run out. What do you mean about 45 days??? And I worry the seller wants me to initiate a refund (because it was the cheapest the print has sold for in a long time). And I really want the print - not my money back. |
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EBAY HELP FOR RBK, by leehambly on Nov 9, 2007 22:24:05 GMT 1, I've already opened a 'dispute' with paypal - will be soon making it an official 'claim' The weird thing is - this seller has 100% feedback and has sold expensive prints (Micallef, Neate, Beejoir, etc)
The seller should have a healthy respect for the "oddness" surrounding this then... not sure the postal service have got anything to do with the provenance? Or its determination.
From what I remember about cross-border deliveries (back a few years when I was employed in that kind of thing) the provenance of an item shouldn't be in dispute, the "incoterms" (can't remember what that means precisely, but it defines how the cross-border part should be handled) is supplied by the sender but goes on the outside of the package and frankly has little to do with the actual item, itself (depends on what you are sending though, nuclear, weapons grade stuff etc! you know the kind of thing) - seriosuly doubt it has any relevance in this case, but I could be wrong.
I've already opened a 'dispute' with paypal - will be soon making it an official 'claim' The weird thing is - this seller has 100% feedback and has sold expensive prints (Micallef, Neate, Beejoir, etc) The seller should have a healthy respect for the "oddness" surrounding this then... not sure the postal service have got anything to do with the provenance? Or its determination. From what I remember about cross-border deliveries (back a few years when I was employed in that kind of thing) the provenance of an item shouldn't be in dispute, the "incoterms" (can't remember what that means precisely, but it defines how the cross-border part should be handled) is supplied by the sender but goes on the outside of the package and frankly has little to do with the actual item, itself (depends on what you are sending though, nuclear, weapons grade stuff etc! you know the kind of thing) - seriosuly doubt it has any relevance in this case, but I could be wrong. |
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craigf
Full Member
Posts โข 8,557
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May 2007
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EBAY HELP FOR RBK, by craigf on Nov 9, 2007 22:36:37 GMT 1, I think 45 days relates to the period of time that you can raise a dispute with eBay (45 days from the date of the auction ending). Looks like you are over this already 
If you paid via Paypal using your credit card you can also speak to your credit card company and refuse the charge based on the non receipt of the goods
I think 45 days relates to the period of time that you can raise a dispute with eBay (45 days from the date of the auction ending). Looks like you are over this already If you paid via Paypal using your credit card you can also speak to your credit card company and refuse the charge based on the non receipt of the goods |
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EBAY HELP FOR RBK, by leehambly on Nov 9, 2007 22:43:04 GMT 1, You have been very patient mate. Time to get tough. Don't wait for the 45 days to run out. What do you mean about 45 days??? And I worry the seller wants me to initiate a refund (because it was the cheapest the print has sold for in a long time). And I really want the print - not my money back.
I think you can lodge a dispute for "item not received" at some point between 10 and 60 days after the auction ended (getting very close), but it may depend on how you paid.
Can't say this strongly enough... if the seller is pulling a fast one (either as a scam or as a way of getting out of selling an under-valued item) you can sing all you like for the great price you won the item for, BUT I really would start thinking about recovering your money rather than missing out on a bargain... a bargain on an item that simply doesn't exist is no bargain at all.
You have been very patient mate. Time to get tough. Don't wait for the 45 days to run out. What do you mean about 45 days??? And I worry the seller wants me to initiate a refund (because it was the cheapest the print has sold for in a long time). And I really want the print - not my money back. I think you can lodge a dispute for "item not received" at some point between 10 and 60 days after the auction ended (getting very close), but it may depend on how you paid. Can't say this strongly enough... if the seller is pulling a fast one (either as a scam or as a way of getting out of selling an under-valued item) you can sing all you like for the great price you won the item for, BUT I really would start thinking about recovering your money rather than missing out on a bargain... a bargain on an item that simply doesn't exist is no bargain at all. |
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Michael Jacob
Artist
Junior Member
Posts โข 2,049
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October 2006
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EBAY HELP FOR RBK, by Michael Jacob on Nov 9, 2007 22:47:08 GMT 1, Its 60 days in the US. I bought a Chagall print off ebay. It came to me damaged, so I sent it back. I had a terrible time communicating with the seller. He always had a story. Over 60 days went by, and there is nothing ebay or paypal will do. I agree, youve been very patient. I would try one more time being nice. If the weekend passes and you dont hear anything, go through ebay. You can mark it as "not received". I would do that to at least get a paper trail going. Good luck, hopefully its just a delay. I would also check to see if its 45 or 60 for you.
Its 60 days in the US. I bought a Chagall print off ebay. It came to me damaged, so I sent it back. I had a terrible time communicating with the seller. He always had a story. Over 60 days went by, and there is nothing ebay or paypal will do. I agree, youve been very patient. I would try one more time being nice. If the weekend passes and you dont hear anything, go through ebay. You can mark it as "not received". I would do that to at least get a paper trail going. Good luck, hopefully its just a delay. I would also check to see if its 45 or 60 for you.
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RBK
Junior Member
Posts โข 2,924
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September 2006
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EBAY HELP FOR RBK, by RBK on Nov 9, 2007 22:52:38 GMT 1, Thanks for the advice guys. I've added to my 'dispute' with paypal and will raise to a 'complaint' if I don't have a remedy by Sunday night.
I've also marked the item as 'not received' with Ebay.
Hopefully this has a happy ending (and I'm glad the response wasn't you are impatient & irrational RBK!)
Thanks for the advice guys. I've added to my 'dispute' with paypal and will raise to a 'complaint' if I don't have a remedy by Sunday night.
I've also marked the item as 'not received' with Ebay.
Hopefully this has a happy ending (and I'm glad the response wasn't you are impatient & irrational RBK!)
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scavos
Junior Member
Posts โข 1,929
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June 2007
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EBAY HELP FOR RBK, by scavos on Nov 9, 2007 23:00:52 GMT 1, Sorry to hear about this rbk.
I would definitely pursue your complaint but continue to attemp a friendly but assertive dialogue with the seller. I'd suggest attempting to getting hold of a phone number and offer yours in the process. Speaking with each other may well be more productive that emails.
I would be clear that you have initiated a complaint as a precaution because of the time delay, but that you fully expect this to be some miscommunication that will be easily resolved. Imply that you fully assume you will get your print as intended, leaving the seller in no two minds that you will take matters further if you do not.
Good luck in sorting this out.
Sorry to hear about this rbk.
I would definitely pursue your complaint but continue to attemp a friendly but assertive dialogue with the seller. I'd suggest attempting to getting hold of a phone number and offer yours in the process. Speaking with each other may well be more productive that emails.
I would be clear that you have initiated a complaint as a precaution because of the time delay, but that you fully expect this to be some miscommunication that will be easily resolved. Imply that you fully assume you will get your print as intended, leaving the seller in no two minds that you will take matters further if you do not.
Good luck in sorting this out.
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Zippy
Junior Member
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Member is Online
April 2006
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EBAY HELP FOR RBK, by Zippy on Nov 9, 2007 23:23:34 GMT 1, I got royally shafted recently for the first time.
I thought I was aware of 'all the tricks' but I ended up with a dry mounted hewlett kid.
I only got a tiny % back from paypal.
Robert, e-mail me the sellers name and forum name as there is a good possibility I will either know them or know of them. It might be easier for me to help from over here.
Also, ebay will give you their phone number. I'm happy to ring on your behalf.
Z
I got royally shafted recently for the first time.
I thought I was aware of 'all the tricks' but I ended up with a dry mounted hewlett kid.
I only got a tiny % back from paypal.
Robert, e-mail me the sellers name and forum name as there is a good possibility I will either know them or know of them. It might be easier for me to help from over here.
Also, ebay will give you their phone number. I'm happy to ring on your behalf.
Z
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damullae
New Member
Posts โข 235
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October 2006
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EBAY HELP FOR RBK, by damullae on Nov 10, 2007 2:35:44 GMT 1, bad news, I think tell us all the sellers ebay and forum name so we can avoid his/her sales in future....
good luck with it
bad news, I think tell us all the sellers ebay and forum name so we can avoid his/her sales in future....
good luck with it
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Photoxtc
Junior Member
Posts โข 2,495
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July 2007
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EBAY HELP FOR RBK, by Photoxtc on Nov 10, 2007 2:48:09 GMT 1, I know someone on here having the same problem with another member but not my place to name names... I just think it's a real s**tty thing to do!!
best of luck to both of you guys...
I have never heard of such a thing RBK... sounds like major BS to me, every piece I have ever had shipped to me has both the art and COA in the same tube... hope you get it sorted or at the very least get your money back... 
I know someone on here having the same problem with another member but not my place to name names... I just think it's a real s**tty thing to do!! best of luck to both of you guys... I have never heard of such a thing RBK... sounds like major BS to me, every piece I have ever had shipped to me has both the art and COA in the same tube... hope you get it sorted or at the very least get your money back... |
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BME
New Member
Posts โข 799
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December 2006
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EBAY HELP FOR RBK, by BME on Nov 10, 2007 3:47:49 GMT 1, Sorry to hear this RBK. I think that you've been more than patient. It's your call but if it's a forum member I would consider naming them; if nothing else it will help you to get a reply.
Sorry to hear this RBK. I think that you've been more than patient. It's your call but if it's a forum member I would consider naming them; if nothing else it will help you to get a reply.
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EBAY HELP FOR RBK, by snakes on Nov 10, 2007 9:54:03 GMT 1, Get tough, threaten to leave negative feedback.
I allways believe that it is good practice when selling something on ebay to actually contact the buyer as soon as you post the item with the postal reference number.
Yeah, name and shame too.
All the best RBK.
Get tough, threaten to leave negative feedback.
I allways believe that it is good practice when selling something on ebay to actually contact the buyer as soon as you post the item with the postal reference number.
Yeah, name and shame too.
All the best RBK.
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curiousgeorge
Junior Member
Posts โข 5,833
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March 2007
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EBAY HELP FOR RBK, by curiousgeorge on Nov 10, 2007 11:51:02 GMT 1, Do you only get a % back from paypal? Forget negative feedback, i would be getting the sellers details and turning up on his doorstep for refund plus expenses, or print plus expenses.(find someone to do this on you're behalf) RBK PM me
Imagine the forum member/seller is reading this thread, if so time to be a do the right thing!!!
Do you only get a % back from paypal? Forget negative feedback, i would be getting the sellers details and turning up on his doorstep for refund plus expenses, or print plus expenses.(find someone to do this on you're behalf) RBK PM me
Imagine the forum member/seller is reading this thread, if so time to be a do the right thing!!!
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ABC
Artist
Junior Member
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August 2006
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EBAY HELP FOR RBK, by ABC on Nov 10, 2007 20:46:35 GMT 1, That whole Prov in the tube together with the print, sounds like shit to me.
That whole Prov in the tube together with the print, sounds like shit to me.
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EBAY HELP FOR RBK, by snakes on Nov 10, 2007 20:49:59 GMT 1, ..real dinosaur poop of a story!
Royal Mail would not give a monkeys, and why would the post mistress even ask?
Its a good idea to send separately as if they go awol you are totally shafted.
..real dinosaur poop of a story!
Royal Mail would not give a monkeys, and why would the post mistress even ask?
Its a good idea to send separately as if they go awol you are totally shafted.
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EBAY HELP FOR RBK, by numusic on Nov 11, 2007 18:00:34 GMT 1,
Is the seller a member on here and/or WC ? this is one of the reasons for having the respect system on here, so feel free to name and shame.
Is the seller a member on here and/or WC ? this is one of the reasons for having the respect system on here, so feel free to name and shame. |
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Zippy
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Member is Online
April 2006
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EBAY HELP FOR RBK, by Zippy on Nov 11, 2007 18:02:47 GMT 1, Rob, my offer still stands of helping you.
Z
Rob, my offer still stands of helping you.
Z
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EBAY HELP FOR RBK, by snakes on Nov 11, 2007 18:08:29 GMT 1, ...i say lets all start sending the turd private messages via the ebay system.
...i say lets all start sending the turd private messages via the ebay system.
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EBAY HELP FOR RBK, by lesbianwednesdays on Nov 11, 2007 18:08:58 GMT 1,
will do, are you sure they are a member of this or the other forum?
will do, are you sure they are a member of this or the other forum? |
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EBAY HELP FOR RBK, by lesbianwednesdays on Nov 11, 2007 18:39:05 GMT 1, ...i say lets all start sending the turd private messages via the ebay system.
hardly constructive is it? i'm sure with enough persausion this clown will see sense, at least i hope so.
if we're getting nowhere then i do wonder if letting those you know, what their username is via PM and see what they think. after that and only as a very last resort should you name them in public. it's all too easy for this to become a witch hunt which will do no one any favours and in my opinion, should be avoided at all costs.
...i say lets all start sending the turd private messages via the ebay system. hardly constructive is it? i'm sure with enough persausion this clown will see sense, at least i hope so. if we're getting nowhere then i do wonder if letting those you know, what their username is via PM and see what they think. after that and only as a very last resort should you name them in public. it's all too easy for this to become a witch hunt which will do no one any favours and in my opinion, should be avoided at all costs. |
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RBK
Junior Member
Posts โข 2,924
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September 2006
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EBAY HELP FOR RBK, by RBK on Nov 11, 2007 22:54:26 GMT 1, will do, are you sure they are a member of this or the other forum?
I'm not sure if he is a member of the fourms - but the fact that he has sold works by: Beejoir, Adam Neate, Micallef, Space Invader makes me believe it is highly likely.
will do, are you sure they are a member of this or the other forum? I'm not sure if he is a member of the fourms - but the fact that he has sold works by: Beejoir, Adam Neate, Micallef, Space Invader makes me believe it is highly likely. |
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