Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 21:36:16 GMT 1, Ok to cut a long story short I paid for Love Vandal....happy days! I got a delivery card a week later stating package left at address next door! I didn't authorise this!! Called round, guess what no sign of print!!! Emailed Nick Walker 3 times since...not even a reply....what should I do? Called city link and they confirmed delivery had been made but was not a signed for. So now I have no print, no money and Noone is helping! Any advice guys? Paypal dispute? Police? I'm severely f##led off. Any advice gratefully received.
Ok to cut a long story short I paid for Love Vandal....happy days! I got a delivery card a week later stating package left at address next door! I didn't authorise this!! Called round, guess what no sign of print!!! Emailed Nick Walker 3 times since...not even a reply....what should I do? Called city link and they confirmed delivery had been made but was not a signed for. So now I have no print, no money and Noone is helping! Any advice guys? Paypal dispute? Police? I'm severely f##led off. Any advice gratefully received.
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blobbydon
Junior Member
π¨οΈ 1,134
ππ» 44
September 2011
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Nick Walker Contact, by blobbydon on Feb 19, 2013 21:37:41 GMT 1, If there is no proof or signed for delivery PayPal.thats if you are not offered a another one.
If there is no proof or signed for delivery PayPal.thats if you are not offered a another one.
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Deleted
π¨οΈ 0
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January 1970
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Nick Walker Contact, by Deleted on Feb 19, 2013 21:43:28 GMT 1, Unfortunately, sounds like shipping company screwed up. Nick may give you an ap, but who knows.
Paypal will 98.9% find in your favor with tracking number, no signature and paper trail/(print out the tracking details they sometimes get deleted by the company) that they left it at an unauthorized address. Nick can then harass the shipping company if he sent it insured.
Unfortunately, sounds like shipping company screwed up. Nick may give you an ap, but who knows.
Paypal will 98.9% find in your favor with tracking number, no signature and paper trail/(print out the tracking details they sometimes get deleted by the company) that they left it at an unauthorized address. Nick can then harass the shipping company if he sent it insured.
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Deleted
π¨οΈ 0
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January 1970
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Nick Walker Contact, by Deleted on Feb 19, 2013 21:48:25 GMT 1, It sounds as though City Link are at fault. I would therefore seek compensation from them. Nick Walker is under no obligation to help, although he should atleast have a record of your print number should it surface elsewhere.
It sounds as though City Link are at fault. I would therefore seek compensation from them. Nick Walker is under no obligation to help, although he should atleast have a record of your print number should it surface elsewhere.
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Deleted
π¨οΈ 0
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January 1970
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Nick Walker Contact, by Deleted on Feb 19, 2013 21:54:41 GMT 1, It sounds as though City Link are at fault. I would therefore seek compensation from them. Nick Walker is under no obligation to help, although he should atleast have a record of your print number should it surface elsewhere.
The few times I have had shipping problems here in the States, the party responsible for sending/insuring (paid for) the package is the one that will be refunded.
It sounds as though City Link are at fault. I would therefore seek compensation from them. Nick Walker is under no obligation to help, although he should atleast have a record of your print number should it surface elsewhere. The few times I have had shipping problems here in the States, the party responsible for sending/insuring (paid for) the package is the one that will be refunded. |
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 21:56:01 GMT 1, I just want the print.....my first ever that I managed to get on release! No reply whatsoever from Nick....I don't expect anything from him but a reply isn't too much to ask is it?! I mean how much is a print worth to him? I'm losing faith in humanity!
I just want the print.....my first ever that I managed to get on release! No reply whatsoever from Nick....I don't expect anything from him but a reply isn't too much to ask is it?! I mean how much is a print worth to him? I'm losing faith in humanity!
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Deleted
π¨οΈ 0
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January 1970
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Nick Walker Contact, by Deleted on Feb 19, 2013 22:01:38 GMT 1, I have emailed Nick probably 15 times about an unrelated subject and never had a reply. Poor show IMHO.
I have emailed Nick probably 15 times about an unrelated subject and never had a reply. Poor show IMHO.
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Tompkins
New Member
π¨οΈ 678
ππ» 38
August 2012
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Nick Walker Contact, by Tompkins on Feb 19, 2013 22:02:09 GMT 1, Citylink wont leave with a neighbour I thought ? They are defo to blame here.
Citylink wont leave with a neighbour I thought ? They are defo to blame here.
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Dr Plip
Junior Member
π¨οΈ 7,043
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August 2011
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Nick Walker Contact, by Dr Plip on Feb 19, 2013 22:03:57 GMT 1, I agree. This one's on CityLink. If a signature is required and they didn't get it (or they left it with an unauthorised third party), then this one is on them. The bad news is, you'll probably just get your money back.
I agree. This one's on CityLink. If a signature is required and they didn't get it (or they left it with an unauthorised third party), then this one is on them. The bad news is, you'll probably just get your money back.
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Deleted
π¨οΈ 0
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January 1970
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Nick Walker Contact, by Deleted on Feb 19, 2013 22:04:50 GMT 1, Your only recourse at this time is to make a paypal claim.
It has also unfortunately been my experience that non-responders tend to respond when it hits their pocket. One of Nick's people will more than likely contact you when the claim gets made. Worst case they ignore paypal and you automatically get your cash back in about 7 days; best case they send you an ap and file claim with shippers.
So fingers crossed, you may still get a print.
But I reiterate that you print out the shipping details page and then submit to paypal as jpeg documentation. I have heard a couple horror stories where shipping info is gone from tracking page, making it harder to prove they delivered it to the wrong address
Your only recourse at this time is to make a paypal claim.
It has also unfortunately been my experience that non-responders tend to respond when it hits their pocket. One of Nick's people will more than likely contact you when the claim gets made. Worst case they ignore paypal and you automatically get your cash back in about 7 days; best case they send you an ap and file claim with shippers.
So fingers crossed, you may still get a print.
But I reiterate that you print out the shipping details page and then submit to paypal as jpeg documentation. I have heard a couple horror stories where shipping info is gone from tracking page, making it harder to prove they delivered it to the wrong address
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alittle
Junior Member
π¨οΈ 1,575
ππ» 1,315
November 2012
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Nick Walker Contact, by alittle on Feb 19, 2013 22:06:25 GMT 1, If he does not respond, file a paypal claim and/or initiate a chargeback with your credit card company. For items over 150GBP (or $250USD), signature on delivery is required to win a dispute.
If he does not respond, file a paypal claim and/or initiate a chargeback with your credit card company. For items over 150GBP (or $250USD), signature on delivery is required to win a dispute.
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 22:10:17 GMT 1, The plot thickens....I have the delivery card but there is no consignment number on it! Just a tick box that has been tucked next to your parcel has been left with a neighbour! I mean who the f##I does that. Does anyone know if the delivery was insured? Does anyone have an alternate email for nick? I'm losing it.
The plot thickens....I have the delivery card but there is no consignment number on it! Just a tick box that has been tucked next to your parcel has been left with a neighbour! I mean who the f##I does that. Does anyone know if the delivery was insured? Does anyone have an alternate email for nick? I'm losing it.
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 22:13:02 GMT 1, If he does not respond, file a paypal claim and/or initiate a chargeback with your credit card company. For items over 150GBP (or $250USD), signature on delivery is required to win a dispute.
is that true? So after hours of waiting to get a print the best I can hope for is money back?!
If he does not respond, file a paypal claim and/or initiate a chargeback with your credit card company. For items over 150GBP (or $250USD), signature on delivery is required to win a dispute. is that true? So after hours of waiting to get a print the best I can hope for is money back?! |
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 22:15:56 GMT 1, Your only recourse at this time is to make a paypal claim. It has also unfortunately been my experience that non-responders tend to respond when it hits their pocket. One of Nick's people will more than likely contact you when the claim gets made. Worst case they ignore paypal and you automatically get your cash back in about 7 days; best case they send you an ap and file claim with shippers. So fingers crossed, you may still get a print. But I reiterate that you print out the shipping details page and then submit to paypal as jpeg documentation. I have heard a couple horror stories where shipping info is gone from tracking page, making it harder to prove they delivered it to the wrong address
where do I get tracking info from? There isn't any on delivery card!
Your only recourse at this time is to make a paypal claim. It has also unfortunately been my experience that non-responders tend to respond when it hits their pocket. One of Nick's people will more than likely contact you when the claim gets made. Worst case they ignore paypal and you automatically get your cash back in about 7 days; best case they send you an ap and file claim with shippers. So fingers crossed, you may still get a print. But I reiterate that you print out the shipping details page and then submit to paypal as jpeg documentation. I have heard a couple horror stories where shipping info is gone from tracking page, making it harder to prove they delivered it to the wrong address where do I get tracking info from? There isn't any on delivery card! |
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Nick Walker Contact, by denmeadmichelle on Feb 19, 2013 22:21:42 GMT 1, The plot thickens....I have the delivery card but there is no consignment number on it! Just a tick box that has been tucked next to your parcel has been left with a neighbour! I mean who the f##I does that. Does anyone know if the delivery was insured? Does anyone have an alternate email for nick? I'm losing it.
The plot thickens....I have the delivery card but there is no consignment number on it! Just a tick box that has been tucked next to your parcel has been left with a neighbour! I mean who the f##I does that. Does anyone know if the delivery was insured? Does anyone have an alternate email for nick? I'm losing it. A friend of mine just had the same thing ( not with a print ) no consignment number, ticked box for left next door, his neighbours are very close friends and did not have a clue what he was on about. Must be the latest scam |
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 22:31:45 GMT 1, F##k it Paypal dispute it is then. Had hoped to get reply from Nicks people. So disappointed. Thanks for all the advice.....will keep you guys posted with the outcome. I so hope I can somehow get the print I wanted and paid for. Really appreciate the advice guys!
F##k it Paypal dispute it is then. Had hoped to get reply from Nicks people. So disappointed. Thanks for all the advice.....will keep you guys posted with the outcome. I so hope I can somehow get the print I wanted and paid for. Really appreciate the advice guys!
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rexxington
New Member
π¨οΈ 309
ππ» 101
October 2012
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Nick Walker Contact, by rexxington on Feb 19, 2013 22:35:30 GMT 1, Have you checked your neighbours a few doors down on either side? I've had a "parcel is with next door" card and found it was left 4 doors down. If no luck still, don't waste time with City Link, file a PayPal dispute and you'll get Nick's attention. The PayPal dispute process let's you explain the situation and will allow you to request another print from Nick. You'll get refunded via PayPal if he isn't able to offer another print as there is no proof of delivery
Have you checked your neighbours a few doors down on either side? I've had a "parcel is with next door" card and found it was left 4 doors down. If no luck still, don't waste time with City Link, file a PayPal dispute and you'll get Nick's attention. The PayPal dispute process let's you explain the situation and will allow you to request another print from Nick. You'll get refunded via PayPal if he isn't able to offer another print as there is no proof of delivery
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Deleted
π¨οΈ 0
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January 1970
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Nick Walker Contact, by Deleted on Feb 19, 2013 22:37:59 GMT 1, You just need to enter the tracking number online. If you do not have it, the shipping company will have it, just call them with your name, address and rough date Nick sent it. They gave me my tracking number with same info.
But you also have card so take photo of the card and submit as jpeg documentation when you file the claim.
GL, sucks that this happened to you.
You just need to enter the tracking number online. If you do not have it, the shipping company will have it, just call them with your name, address and rough date Nick sent it. They gave me my tracking number with same info.
But you also have card so take photo of the card and submit as jpeg documentation when you file the claim.
GL, sucks that this happened to you.
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 22:48:05 GMT 1, Thanks again guys....to be continued!
Thanks again guys....to be continued!
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Warm Gun
Junior Member
π¨οΈ 4,646
ππ» 1,130
August 2009
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Nick Walker Contact, by Warm Gun on Feb 19, 2013 23:01:03 GMT 1, I had a similar thing happen to me with a print from another artist. Said print was sent recorded delivery but someone else apparently signed for it and the card said it was left with a neighbour/random passer-by/bag lady/gawd know who. Royal Fail had a photo of this random signature and that was that as far as they were concerned. Luckily the artist was sound and sent me another print. Hope this works out for you.
I had a similar thing happen to me with a print from another artist. Said print was sent recorded delivery but someone else apparently signed for it and the card said it was left with a neighbour/random passer-by/bag lady/gawd know who. Royal Fail had a photo of this random signature and that was that as far as they were concerned. Luckily the artist was sound and sent me another print. Hope this works out for you.
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Nick Walker Contact, by Layaway Days Art Blog on Feb 19, 2013 23:21:45 GMT 1, I really like Nick's work albeit not really feeling the last few releases but I digress. He and Jacqueline have kids and it doesn't necessarily mean that he is slighting you but is probably busy or wrapped up at the moment. What email are you using??
Anyway, filing a paypal claim is necessary if you aren't hearing anything back. Just a means of protecting yourself. I'd be shocked if you didn't get a replacement print. I think he and Jacqueline have always demonstrated class and will do so in your situation as well.
Best of luck,
I really like Nick's work albeit not really feeling the last few releases but I digress. He and Jacqueline have kids and it doesn't necessarily mean that he is slighting you but is probably busy or wrapped up at the moment. What email are you using??
Anyway, filing a paypal claim is necessary if you aren't hearing anything back. Just a means of protecting yourself. I'd be shocked if you didn't get a replacement print. I think he and Jacqueline have always demonstrated class and will do so in your situation as well.
Best of luck,
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 23:40:04 GMT 1, I really like Nick's work albeit not really feeling the last few releases but I digress. He and Jacqueline have kids and it doesn't necessarily mean that he is slighting you but is probably busy or wrapped up at the moment. What email are you using?? Anyway, filing a paypal claim is necessary if you aren't hearing anything back. Just a means of protecting yourself. I'd be shocked if you didn't get a replacement print. I think he and Jacqueline have always demonstrated class and will do so in your situation as well. Best of luck,
I'm using the contact option on his website....I appreciate he's probably busy but I had hoped to get some kind of acknowledgment after 3 emails in a week. I hate chasing but what else can I do? Fingers crossed someone gets back to me! Will file dispute when I can get to a computer...
I really like Nick's work albeit not really feeling the last few releases but I digress. He and Jacqueline have kids and it doesn't necessarily mean that he is slighting you but is probably busy or wrapped up at the moment. What email are you using?? Anyway, filing a paypal claim is necessary if you aren't hearing anything back. Just a means of protecting yourself. I'd be shocked if you didn't get a replacement print. I think he and Jacqueline have always demonstrated class and will do so in your situation as well. Best of luck, I'm using the contact option on his website....I appreciate he's probably busy but I had hoped to get some kind of acknowledgment after 3 emails in a week. I hate chasing but what else can I do? Fingers crossed someone gets back to me! Will file dispute when I can get to a computer... |
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Nick Walker Contact, by Layaway Days Art Blog on Feb 19, 2013 23:43:53 GMT 1, Try this. (if different)
jacqueline@apishangel.com
Try this. (if different)
jacqueline@apishangel.com
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 19, 2013 23:49:03 GMT 1, Try this.Β (if different) jacqueline@apishangel.com
ok will do...thanks for your help....fingers crossed, I hope she won't mind me emailing?
Try this.Β (if different) jacqueline@apishangel.com ok will do...thanks for your help....fingers crossed, I hope she won't mind me emailing? |
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Nick Walker Contact, by Layaway Days Art Blog on Feb 19, 2013 23:55:28 GMT 1, You are a fan of Nick's work, paid for a print, and have nothing to show for it. Anyone who would have a problem with receiving an email needs to give their head a shake
You are a fan of Nick's work, paid for a print, and have nothing to show for it. Anyone who would have a problem with receiving an email needs to give their head a shake
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Icesay
Junior Member
π¨οΈ 2,427
ππ» 1,796
March 2010
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Nick Walker Contact, by Icesay on Feb 20, 2013 0:07:34 GMT 1, You are a fan of Nick's work, paid for a print, and have nothing to show for it. Anyone who would have a problem with receiving an email needs to give their head a shake
Thanks! I have just emailed so we'll see if I get a reply. I really hope so. Cheers for your advice.
You are a fan of Nick's work, paid for a print, and have nothing to show for it. Anyone who would have a problem with receiving an email needs to give their head a shake Thanks! I have just emailed so we'll see if I get a reply. I really hope so. Cheers for your advice. |
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misterx
Junior Member
π¨οΈ 1,433
ππ» 539
December 2010
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Nick Walker Contact, by misterx on Feb 20, 2013 0:39:04 GMT 1, Based on his tweets over the last week or so, he's in NY.
No excuse for not replying to a stressed out customer though...esp. given the number of tweets he's sent out which indicates he's "on-line" so frequently.
Based on his tweets over the last week or so, he's in NY.
No excuse for not replying to a stressed out customer though...esp. given the number of tweets he's sent out which indicates he's "on-line" so frequently.
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sohohoho
Junior Member
π¨οΈ 1,693
ππ» 451
April 2011
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Nick Walker Contact, by sohohoho on Feb 20, 2013 1:16:08 GMT 1, Yer, he's in NY. No need to open a PayPal dispute just yet. There are a couple of other e-mail addresses you can try but first, give Steve a call at Flight Logistics. Tel. 0117 304 1000. My print had been left with a neighbor too. Keep us posted.
Yer, he's in NY. No need to open a PayPal dispute just yet. There are a couple of other e-mail addresses you can try but first, give Steve a call at Flight Logistics. Tel. 0117 304 1000. My print had been left with a neighbor too. Keep us posted.
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mrunholy
New Member
π¨οΈ 63
ππ» 16
March 2012
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Nick Walker Contact, by mrunholy on Feb 20, 2013 1:17:06 GMT 1, How long has it been with no reply from emails?
How long has it been with no reply from emails?
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Lunch Special
Junior Member
π¨οΈ 1,458
ππ» 558
October 2010
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Nick Walker Contact, by Lunch Special on Feb 20, 2013 5:24:45 GMT 1, How is it NW's responsibility? Seems like the courier service is to blame. Have you never received any packages from them before? I once heard of someone claiming non-receiptof goods cause the courier didnt ask for a signature. That person was charged with mail fraud. after they saw the courier talking with the recipient on the next house overs surveilance. they got 5 years on supervision for it. Mail fraud is serious in the states
How is it NW's responsibility? Seems like the courier service is to blame. Have you never received any packages from them before? I once heard of someone claiming non-receiptof goods cause the courier didnt ask for a signature. That person was charged with mail fraud. after they saw the courier talking with the recipient on the next house overs surveilance. they got 5 years on supervision for it. Mail fraud is serious in the states
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