dotdot
Junior Member
Posts โข 3,645
Likes โข 1,025
December 2006
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my luck ran out, by dotdot on Apr 10, 2008 10:04:18 GMT 1, Well today - like another good day - the sun is out - and lo a tube arrived with a latest purchase - aha i thought.
Got to the door - opened it to find postie with tube in hand.
Noticed.. chink turning to dent to - oh shit - it's knackered - tube.
Signed for it - waved the man away - thinking it might not be
that bad.
Opened it - print trashed.
Before people start blabing bring the guy back - etc - i didn't
he was only the messenger... at the end.
Called the po - listened to the automated process.... got to speak to someone in the end... alas the print was sent special so i may have some recourse.
But - in the end - my luck ran out - everything from everywhere
until now has been fine - and yeah I've had stuff delivered from
all over the world.
There you go - things can always be worse (no blood spilled
people !) - but the feeling you get when you pick up a tube
with a dead print inside is not a nice one - not for me anyway.
..
Well today - like another good day - the sun is out - and lo a tube arrived with a latest purchase - aha i thought.
Got to the door - opened it to find postie with tube in hand.
Noticed.. chink turning to dent to - oh shit - it's knackered - tube.
Signed for it - waved the man away - thinking it might not be
that bad.
Opened it - print trashed.
Before people start blabing bring the guy back - etc - i didn't
he was only the messenger... at the end.
Called the po - listened to the automated process.... got to speak to someone in the end... alas the print was sent special so i may have some recourse.
But - in the end - my luck ran out - everything from everywhere
until now has been fine - and yeah I've had stuff delivered from
all over the world.
There you go - things can always be worse (no blood spilled
people !) - but the feeling you get when you pick up a tube
with a dead print inside is not a nice one - not for me anyway.
..
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Copyright
Artist
New Member
Posts โข 477
Likes โข 2
May 2007
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my luck ran out, by Copyright on Apr 10, 2008 10:09:02 GMT 1, what was the print?
what was the print?
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ashman
New Member
Posts โข 100
Likes โข 0
March 2008
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my luck ran out, by ashman on Apr 10, 2008 14:48:43 GMT 1, An original happy chopper
An original happy chopper
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Macdeee
Junior Member
Posts โข 1,220
Likes โข 61
July 2006
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my luck ran out, by Macdeee on Apr 10, 2008 14:59:19 GMT 1, An original happy chopper
... Ouch!
An original happy chopper ... Ouch! |
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savilerogue
New Member
Posts โข 326
Likes โข 0
August 2007
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my luck ran out, by savilerogue on Apr 10, 2008 15:02:34 GMT 1, Ouch... You will have a fight on your hands. I was speaking to Dora about this a few months ago and she said something similar about them being useless for claims.... Royal snail only cover you for the value of the paper- not the artwork- even with special delivery. Madness...but thats how useless they are, and why I am really not comfortable with posting anything of any value any more. Be prepared for an uphill battle..
I've read similar advice elsewhere. Can anyone clarify this if they have claimed off RM?
I've tried to locate the exact T+Cs of Special Delivery insurance but cannot find them on the user-unfriendly RM site.
Ouch... You will have a fight on your hands. I was speaking to Dora about this a few months ago and she said something similar about them being useless for claims.... Royal snail only cover you for the value of the paper- not the artwork- even with special delivery. Madness...but thats how useless they are, and why I am really not comfortable with posting anything of any value any more. Be prepared for an uphill battle.. I've read similar advice elsewhere. Can anyone clarify this if they have claimed off RM? I've tried to locate the exact T+Cs of Special Delivery insurance but cannot find them on the user-unfriendly RM site. |
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Montubu7
Junior Member
Posts โข 2,196
Likes โข 5
November 2006
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my luck ran out, by Montubu7 on Apr 10, 2008 15:20:12 GMT 1, Ouch... You will have a fight on your hands. I was speaking to Dora about this a few months ago and she said something similar about them being useless for claims.... Royal snail only cover you for the value of the paper- not the artwork- even with special delivery. Madness...but thats how useless they are, and why I am really not comfortable with posting anything of any value any more. Be prepared for an uphill battle.. I've read similar advice elsewhere. Can anyone clarify this if they have claimed off RM? I've tried to locate the exact T+Cs of Special Delivery insurance but cannot find them on the user-unfriendly RM site.
Yes!
Successful claims (2) for prints of reasonable value although it is an uphill battle & expect royal mail & then postwatch to be of very little use & especially RM to use every little trick in the book to avoid paying out.
Finally i got just under the value of the prints refunded.
Ouch... You will have a fight on your hands. I was speaking to Dora about this a few months ago and she said something similar about them being useless for claims.... Royal snail only cover you for the value of the paper- not the artwork- even with special delivery. Madness...but thats how useless they are, and why I am really not comfortable with posting anything of any value any more. Be prepared for an uphill battle.. I've read similar advice elsewhere. Can anyone clarify this if they have claimed off RM? I've tried to locate the exact T+Cs of Special Delivery insurance but cannot find them on the user-unfriendly RM site. Yes! Successful claims (2) for prints of reasonable value although it is an uphill battle & expect royal mail & then postwatch to be of very little use & especially RM to use every little trick in the book to avoid paying out. Finally i got just under the value of the prints refunded. |
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Montubu7
Junior Member
Posts โข 2,196
Likes โข 5
November 2006
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my luck ran out, by Montubu7 on Apr 10, 2008 15:21:02 GMT 1, Can i not say postwatch?
how peculiar..
Can i not say postwatch?
how peculiar..
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dotdot
Junior Member
Posts โข 3,645
Likes โข 1,025
December 2006
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my luck ran out, by dotdot on Apr 10, 2008 15:34:44 GMT 1,
it was an image from an artist on the forum - who has kindly
offered to help.
..stay tuned
..
it was an image from an artist on the forum - who has kindly offered to help. ..stay tuned .. |
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savilerogue
New Member
Posts โข 326
Likes โข 0
August 2007
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my luck ran out, by savilerogue on Apr 10, 2008 15:38:27 GMT 1, I've read similar advice elsewhere. Can anyone clarify this if they have claimed off RM? I've tried to locate the exact T+Cs of Special Delivery insurance but cannot find them on the user-unfriendly RM site. Yes! Successful claims (2) for prints of reasonable value although it is an uphill battle & expect royal mail & then post**tch to be of very little use & especially RM to use every little trick in the book to avoid paying out. Finally i got just under the value of the prints refunded.
Ah, thanks. When you say reasonable value how much are we talking?
I'm probably going to be offloading a couple of expensive bits soon and frankly I don't trust the Royal Mail at all.
I've read similar advice elsewhere. Can anyone clarify this if they have claimed off RM? I've tried to locate the exact T+Cs of Special Delivery insurance but cannot find them on the user-unfriendly RM site. Yes! Successful claims (2) for prints of reasonable value although it is an uphill battle & expect royal mail & then post**tch to be of very little use & especially RM to use every little trick in the book to avoid paying out. Finally i got just under the value of the prints refunded. Ah, thanks. When you say reasonable value how much are we talking? I'm probably going to be offloading a couple of expensive bits soon and frankly I don't trust the Royal Mail at all. |
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craigf
Full Member
Posts โข 8,557
Likes โข 846
May 2007
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my luck ran out, by craigf on Apr 10, 2008 17:05:27 GMT 1, I almost always drive and pick up even when the petrol cost is more than postage. I normally get a nice cup of tea, maybe go shopping afterwards and generally get to chat about art so all's good ;D
I almost always drive and pick up even when the petrol cost is more than postage. I normally get a nice cup of tea, maybe go shopping afterwards and generally get to chat about art so all's good ;D
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dotdot
Junior Member
Posts โข 3,645
Likes โข 1,025
December 2006
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my luck ran out, by dotdot on Apr 25, 2008 11:23:16 GMT 1, well today - luck returned.
in the form of, this time , a box.
the CRUSHED tube story from the other week - was kindly
resolved by the artist who kindly produced another image
for me - and sent it on over.
Fan tas tic.
Just goes to show - you never know what's going to happen next - and that some people value their collectors / customers - more highly that we sometimes think.
cheers people.
..
well today - luck returned.
in the form of, this time , a box.
the CRUSHED tube story from the other week - was kindly
resolved by the artist who kindly produced another image
for me - and sent it on over.
Fan tas tic.
Just goes to show - you never know what's going to happen next - and that some people value their collectors / customers - more highly that we sometimes think.
cheers people.
..
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top
Junior Member
Posts โข 2,486
Likes โข 4
November 2007
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my luck ran out, by top on Apr 25, 2008 11:28:15 GMT 1, well today - luck returned. in the form of, this time , a box. the CRUSHED tube story from the other week - was kindly resolved by the artist who kindly produced another image for me - and sent it on over. Fan tas tic. Just goes to show - you never know what's going to happen next - and that some people value their collectors / customers - more highly that we sometimes think. cheers people. ..
..make sure you get as much out of Royal Mail and get it to the artist concerned!!
 ..never sign for something that looks damaged - as a matter of course, I open it and check PRIOR to signing 
well today - luck returned. in the form of, this time , a box. the CRUSHED tube story from the other week - was kindly resolved by the artist who kindly produced another image for me - and sent it on over. Fan tas tic. Just goes to show - you never know what's going to happen next - and that some people value their collectors / customers - more highly that we sometimes think. cheers people. .. ..make sure you get as much out of Royal Mail and get it to the artist concerned!! ..never sign for something that looks damaged - as a matter of course, I open it and check PRIOR to signing |
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TAOI
New Member
Posts โข 26
Likes โข 0
April 2008
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my luck ran out, by TAOI on Apr 25, 2008 11:41:11 GMT 1, Sad story, such a lovely print  Have you spoken to your household insurers? It's a longshot but it may be covered via one of their terms and conditions like the Hiscox policy.
Sad story, such a lovely print Have you spoken to your household insurers? It's a longshot but it may be covered via one of their terms and conditions like the Hiscox policy. |
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my luck ran out, by Guest on Apr 25, 2008 11:44:04 GMT 1, think it got resolved by the artist
think it got resolved by the artist
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..never sign for something that looks damaged - as a matter of course, I open it and check PRIOR to signing 
Have you spoken to your household insurers? It's a longshot but it may be covered via one of their terms and conditions like the Hiscox policy.
