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Shipping Art • UK, USA, Asia, Europe, by John The Badgers on Jan 20, 2021 20:34:20 GMT 1, Can I also add, have a bit of experience of shippers through work, non-art things, use people like DHL, Fedex/TNT internationally, and domestic shippers like DPD, APC etc.
We ship reasonably high value items, and when I have looked at their respective liability covers, never give me loads of confidence/value for money?
Is there options to look at 'specialist' art shippers? If you are being quoted that kind of premium, surely there must me other options, companies that are specialising in looking after this value of art? Perhaps help with packing/crating etc?
Can I also add, have a bit of experience of shippers through work, non-art things, use people like DHL, Fedex/TNT internationally, and domestic shippers like DPD, APC etc.
We ship reasonably high value items, and when I have looked at their respective liability covers, never give me loads of confidence/value for money?
Is there options to look at 'specialist' art shippers? If you are being quoted that kind of premium, surely there must me other options, companies that are specialising in looking after this value of art? Perhaps help with packing/crating etc?
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Shipping Art • UK, USA, Asia, Europe, by John The Badgers on Jan 20, 2021 20:37:35 GMT 1, I think our posts at the same time Hubblebubble, and totally agree, I wouldn't be paying DHL 1200 bucks for insurance, surely far better options.
I think our posts at the same time Hubblebubble, and totally agree, I wouldn't be paying DHL 1200 bucks for insurance, surely far better options.
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mrizzle
Junior Member
Posts • 2,210
Likes • 3,491
January 2016
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Shipping Art • UK, USA, Asia, Europe, by mrizzle on Jan 20, 2021 21:46:38 GMT 1, Say for example my Nick Smith Simpsons print which I paid £595 for. There are several on eBay from £1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that they’re not being swindled. Past auction results etc, listings in galleries etc?
Definitely with Morfx Mrizzle,
It would be the cost to replace it.
I queried this point with Hiscox, and they advised they would use things like current auction results etc to determine what they would pay out.
Thank you John The Badgers. A very helpful and much appreciated response. Thank you.
Say for example my Nick Smith Simpsons print which I paid £595 for. There are several on eBay from £1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that they’re not being swindled. Past auction results etc, listings in galleries etc?
Definitely with Morfx Mrizzle,
It would be the cost to replace it.
I queried this point with Hiscox, and they advised they would use things like current auction results etc to determine what they would pay out.
Thank you John The Badgers. A very helpful and much appreciated response. Thank you.
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ap0
New Member
Posts • 193
Likes • 68
August 2020
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Shipping Art • UK, USA, Asia, Europe, by ap0 on Jan 20, 2021 23:07:01 GMT 1, Sorry to jump on the thread but I have a related question... Say the object you're shipping is worth around $1.000, would you trust the insurance provided by the shipping company? For example UPS asks you the value of the item you're shipping and apparently offers insurance to cover up to that price (upon paying a small premium), does anybody have any experience with them?
Sorry to jump on the thread but I have a related question... Say the object you're shipping is worth around $1.000, would you trust the insurance provided by the shipping company? For example UPS asks you the value of the item you're shipping and apparently offers insurance to cover up to that price (upon paying a small premium), does anybody have any experience with them?
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Shipping Art • UK, USA, Asia, Europe, by We Have Your Prints on Jan 20, 2021 23:22:48 GMT 1, If the value is indeed $100,000, ish I wouldn't be using using normal couriers. Have a search in your country for fineart shippers that deal with galleries, museums, art shows etc.
These companies normally have the art in their possession the entire time, on their vans etc. and can advise on crating the art for maximum protection.
For a recent shipment from UK to US the charge for insurance was 5% of the artwork value. Expensive but worth it
If the value is indeed $100,000, ish I wouldn't be using using normal couriers. Have a search in your country for fineart shippers that deal with galleries, museums, art shows etc.
These companies normally have the art in their possession the entire time, on their vans etc. and can advise on crating the art for maximum protection.
For a recent shipment from UK to US the charge for insurance was 5% of the artwork value. Expensive but worth it
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Dust Buster
New Member
Posts • 286
Likes • 287
March 2017
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Shipping Art • UK, USA, Asia, Europe, by Dust Buster on Jan 21, 2021 3:04:06 GMT 1, Has anyone successfully filed an insurance claim with USPS, UPS, etc? I had something break during shipping with UPS, and to file a claim the recipient has to hold onto the original packaging, they send someone out to inspect it, on top of other criteria being met, and at that point I just said screw it.
Has anyone successfully filed an insurance claim with USPS, UPS, etc? I had something break during shipping with UPS, and to file a claim the recipient has to hold onto the original packaging, they send someone out to inspect it, on top of other criteria being met, and at that point I just said screw it.
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Shipping Art • UK, USA, Asia, Europe, by We Have Your Prints on Jan 21, 2021 11:18:37 GMT 1, We rarely insure prints as we can often replace them when necessary, and so can put a nominal value on the customs form but recently sold a Roman Klonek to the US for £700 can t replace it, the edition is only 8, insurance via transglobal express is 2% of value but I discovered when I live chatted to them they have changed the policy for artwork and now only insure for loss not damage at all. So just make very sure what you are actually paying for, photograph or video the packing process too. As mentioned on this forum firms like Flight Logistics are great and will pack for you but we are talking big money, and we are all about prints for the people : ) A lot of the insurance policies will only cover art for loss and not damage - always read the T&C's
We rarely insure prints as we can often replace them when necessary, and so can put a nominal value on the customs form but recently sold a Roman Klonek to the US for £700 can t replace it, the edition is only 8, insurance via transglobal express is 2% of value but I discovered when I live chatted to them they have changed the policy for artwork and now only insure for loss not damage at all. So just make very sure what you are actually paying for, photograph or video the packing process too. As mentioned on this forum firms like Flight Logistics are great and will pack for you but we are talking big money, and we are all about prints for the people : ) A lot of the insurance policies will only cover art for loss and not damage - always read the T&C's
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Shipping Art • UK, USA, Asia, Europe, by We Have Your Prints on Jan 21, 2021 11:24:50 GMT 1, Has anyone successfully filed an insurance claim with USPS, UPS, etc? I had something break during shipping with UPS, and to file a claim the recipient has to hold onto the original packaging, they send someone out to inspect it, on top of other criteria being met, and at that point I just said screw it. I am just finishing his process with UPS for a recent shipment to Austria that arrived damaged. Fortunately the receiver contacted me straight away with photos of the packaging and damage. UPS collected it for inspection the next day and approved the claim the day after.
Not a user friendly website - so ended up having to call them
Has anyone successfully filed an insurance claim with USPS, UPS, etc? I had something break during shipping with UPS, and to file a claim the recipient has to hold onto the original packaging, they send someone out to inspect it, on top of other criteria being met, and at that point I just said screw it. I am just finishing his process with UPS for a recent shipment to Austria that arrived damaged. Fortunately the receiver contacted me straight away with photos of the packaging and damage. UPS collected it for inspection the next day and approved the claim the day after. Not a user friendly website - so ended up having to call them
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tuftynuts
New Member
Posts • 163
Likes • 37
January 2007
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Shipping Art • UK, USA, Asia, Europe, by tuftynuts on Jan 21, 2021 11:30:52 GMT 1, Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance! It would be cheaper to fly it over yourself and take it as hand luggage.
Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance! It would be cheaper to fly it over yourself and take it as hand luggage.
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Argiebaji
Junior Member
Posts • 3,012
Likes • 1,181
June 2008
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Shipping Art • UK, USA, Asia, Europe, by Argiebaji on Jan 21, 2021 11:35:16 GMT 1, I think a relevant follow up question should be ..
Has anyone here successfully received an insurance payout for Art damage in transit?
I think a relevant follow up question should be ..
Has anyone here successfully received an insurance payout for Art damage in transit?
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Dive Jedi
Junior Member
Posts • 6,160
Likes • 9,392
October 2015
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Shipping Art • UK, USA, Asia, Europe, by Dive Jedi on Jan 21, 2021 11:40:53 GMT 1, I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? I have had a couple of full refunds when packages got lost with DHL.
I'm in the middle of a claim with TNT now ; broken glass of a frame. Will report back.
I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? I have had a couple of full refunds when packages got lost with DHL. I'm in the middle of a claim with TNT now ; broken glass of a frame. Will report back.
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Shipping Art • UK, USA, Asia, Europe, by charles bukowski on Jan 21, 2021 11:46:49 GMT 1, I sent a client a framed work that arrived damaged, carrier by post, after 2 months of waiting, with sending of photos, invoice and insurance of 700 €, I got my full refund
I sent a client a framed work that arrived damaged, carrier by post, after 2 months of waiting, with sending of photos, invoice and insurance of 700 €, I got my full refund
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Dive Jedi
Junior Member
Posts • 6,160
Likes • 9,392
October 2015
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Shipping Art • UK, USA, Asia, Europe, by Dive Jedi on Jan 25, 2021 15:06:14 GMT 1, I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? So heard back from TNT.
They say that damage needs to be reported when it is delivered. Since my package was delivered to a buidling concierge, he of course did not open it or knew what was arriving.
When the buyer got home, he inmediately heard there was broken glass inside. But since it was later on the day, TNT says they do not need to pay damages. Surely the delivery guy must have heard there was broken glass inside as well.....
This is of course completely ridicoulous. Are you supposed to have the delivery guy waiting at your door until you unpack the package? ? ? Complete bull sh!t.
You pay an extra insurance fee and then you get this when you have damage. Shameful......
Not done with this yet. I'll hunt them down until I get my money back.....
I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? So heard back from TNT. They say that damage needs to be reported when it is delivered. Since my package was delivered to a buidling concierge, he of course did not open it or knew what was arriving. When the buyer got home, he inmediately heard there was broken glass inside. But since it was later on the day, TNT says they do not need to pay damages. Surely the delivery guy must have heard there was broken glass inside as well..... This is of course completely ridicoulous. Are you supposed to have the delivery guy waiting at your door until you unpack the package? ? ? Complete bull sh!t. You pay an extra insurance fee and then you get this when you have damage. Shameful...... Not done with this yet. I'll hunt them down until I get my money back.....
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Shipping Art • UK, USA, Asia, Europe, by Lroy on Jan 25, 2021 15:16:59 GMT 1, I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? So heard back from TNT. They say that damage needs to be reported when it is delivered. Since my package was delivered to a buidling concierge, he of course did not open it or knew what was arriving. When the buyer got home, he inmediately heard there was broken glass inside. But since it was later on the day, TNT says they do not need to pay damages. Surely the delivery guy must have heard there was broken glass inside as well..... This is of course completely ridicoulous. Are you supposed to have the delivery guy waiting at your door until you unpack the package? ? ? Complete bull sh!t. You pay an extra insurance fee and then you get this when you have damage. Shameful...... Not done with this yet. I'll hunt them down until I get my money back..... Well, I know about insurance... Not winning... They can say a lot of things and if customs are looking in the pack.... well, I have ship to a member here without insurance as It was a "gift" , maybe should I ? ... It's problematic these inscurances.. and these new rules, hate them...
I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? So heard back from TNT. They say that damage needs to be reported when it is delivered. Since my package was delivered to a buidling concierge, he of course did not open it or knew what was arriving. When the buyer got home, he inmediately heard there was broken glass inside. But since it was later on the day, TNT says they do not need to pay damages. Surely the delivery guy must have heard there was broken glass inside as well..... This is of course completely ridicoulous. Are you supposed to have the delivery guy waiting at your door until you unpack the package? ? ? Complete bull sh!t. You pay an extra insurance fee and then you get this when you have damage. Shameful...... Not done with this yet. I'll hunt them down until I get my money back..... Well, I know about insurance... Not winning... They can say a lot of things and if customs are looking in the pack.... well, I have ship to a member here without insurance as It was a "gift" , maybe should I ? ... It's problematic these inscurances.. and these new rules, hate them...
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Dive Jedi
Junior Member
Posts • 6,160
Likes • 9,392
October 2015
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Shipping Art • UK, USA, Asia, Europe, by Dive Jedi on Jan 25, 2021 15:26:09 GMT 1, I started to stalk the General Manager on LinkedIn.....
They hate that! LOL
I usually get my money back somehow. Benefit of having nothing else to do.....
I started to stalk the General Manager on LinkedIn.....
They hate that! LOL
I usually get my money back somehow. Benefit of having nothing else to do.....
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Argiebaji
Junior Member
Posts • 3,012
Likes • 1,181
June 2008
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Shipping Art • UK, USA, Asia, Europe, by Argiebaji on Jan 25, 2021 15:31:37 GMT 1, Stick with it DJ .. They are a tough nut to crack! GL
Stick with it DJ .. They are a tough nut to crack! GL
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Dive Jedi
Junior Member
Posts • 6,160
Likes • 9,392
October 2015
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Shipping Art • UK, USA, Asia, Europe, by Dive Jedi on Jan 25, 2021 15:39:14 GMT 1, Stick with it DJ .. They are a tough nut to crack! GL When dealing with big companies that try to screw me I'm like a total nut on crack ! LOL
Stick with it DJ .. They are a tough nut to crack! GL When dealing with big companies that try to screw me I'm like a total nut on crack ! LOL
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Shipping Art • UK, USA, Asia, Europe, by brownhillsteve on Jan 28, 2021 17:15:47 GMT 1, Obtaining a one off transit policy is tricky! Some Art Collectors policies will offer Worldwide all risk cover, but it has to be taken out on an annual basis.
I work at Brownhill Insurance, the Hiscox policy we offer is on a Worldwide basis, it would just be a questions of referring to the Underwriter.
Try here:
loveartinsurance.co.uk/
Obtaining a one off transit policy is tricky! Some Art Collectors policies will offer Worldwide all risk cover, but it has to be taken out on an annual basis. I work at Brownhill Insurance, the Hiscox policy we offer is on a Worldwide basis, it would just be a questions of referring to the Underwriter. Try here: loveartinsurance.co.uk/
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Shipping Art • UK, USA, Asia, Europe, by We Have Your Prints on Jan 28, 2021 20:56:30 GMT 1, These do one off shipments or annual policies - I have not used them myself www.fineinsurance.co.uk/shipping-art/
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Dive Jedi
Junior Member
Posts • 6,160
Likes • 9,392
October 2015
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Shipping Art • UK, USA, Asia, Europe, by Dive Jedi on Feb 2, 2021 9:42:23 GMT 1, TNT didn't want to pay my damage, because it wasn't reported to them at arrival.
It was a frame with glass. The package looked fine, but the glass was broken.
I didn't accept their decision, so made a complaint about that.
Now they came back and said their insurance wouldn't cover any damage to breakable items. Even if it was claimed right away at arrival.
Which led me to think and go back to the basics....... IT's THEIR JOB TO DELIVER PACKAGES SAFELY !!
WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ?
If you bring your car to the garage for repairs, you don't pay insurance in case they don't fix the car or scratch it. You don't pay insurance for your baker to bake proper bread.....
WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?
TNT didn't want to pay my damage, because it wasn't reported to them at arrival.
It was a frame with glass. The package looked fine, but the glass was broken.
I didn't accept their decision, so made a complaint about that.
Now they came back and said their insurance wouldn't cover any damage to breakable items. Even if it was claimed right away at arrival.
Which led me to think and go back to the basics....... IT's THEIR JOB TO DELIVER PACKAGES SAFELY !!
WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ?
If you bring your car to the garage for repairs, you don't pay insurance in case they don't fix the car or scratch it. You don't pay insurance for your baker to bake proper bread.....
WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?
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Dive Jedi
Junior Member
Posts • 6,160
Likes • 9,392
October 2015
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Shipping Art • UK, USA, Asia, Europe, by Dive Jedi on Feb 2, 2021 10:10:21 GMT 1, This is really bad news DJ, in my experience if you read the small print you realise often they are not liable for very much, transglobal express recently I discovered they no longer insure for damage only loss but that is not made clear anywhere. How much did you pay to insure? TGE was only 2% I pay 1,1% insurance fee. So that's not that bad.
But that is paid to my shipping broker - not TNT directly. They just now told me that if TNT doesn't cover any damage, the broker can not claim the rest at the insurance company.
This is really bad news DJ, in my experience if you read the small print you realise often they are not liable for very much, transglobal express recently I discovered they no longer insure for damage only loss but that is not made clear anywhere. How much did you pay to insure? TGE was only 2% I pay 1,1% insurance fee. So that's not that bad. But that is paid to my shipping broker - not TNT directly. They just now told me that if TNT doesn't cover any damage, the broker can not claim the rest at the insurance company.
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Dive Jedi
Junior Member
Posts • 6,160
Likes • 9,392
October 2015
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Shipping Art • UK, USA, Asia, Europe, by Dive Jedi on Feb 2, 2021 10:21:56 GMT 1, But what was your arrangement with your broker, they have to answer to you.. The broker says their insurance doesn't cover anything if the carrier doesn't cover some of the damage.
So now I'm trying to get TNT to pay at least something, so the brokers insurance can pay some too.
Luckily the item itself , a Banksy record , wasn't damaged much. Just some minor scratches - hey, it's called Scratch Perverts! - so it's not the end of the world.
I'm just trying to get my cost for return shipping and new glass covered.
But what was your arrangement with your broker, they have to answer to you.. The broker says their insurance doesn't cover anything if the carrier doesn't cover some of the damage. So now I'm trying to get TNT to pay at least something, so the brokers insurance can pay some too. Luckily the item itself , a Banksy record , wasn't damaged much. Just some minor scratches - hey, it's called Scratch Perverts! - so it's not the end of the world. I'm just trying to get my cost for return shipping and new glass covered.
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Shipping Art • UK, USA, Asia, Europe, by We Have Your Prints on Feb 2, 2021 10:28:08 GMT 1, Art insurance is often a really sticky point. The standard insurance that couriers such as DPD, TNT UPS etc default to paying out for the goods, the amount that you purchased it for - Not good if you are shipping a Banksy that you have owned for 15 years. It is possible to get the full amount for the goods but you have to prove what the cost of a replacement would be on a like for like basis.
A cheaper way to get insurance on standard courier services is to use a company like this www.secursus.com/ who will insure individual consignments often much cheaper than the courier being used. Just beware for Art, only Loss and theft is covered.
Using specialist art couriers like www.fragilistics.co.uk/ or www.aardvarkartservices.com/ is often much less risky (although more expensive) as they keep the goods in their possession (door to door) the whole time and it doesn't go through large sorting warehouses being thrown around for amusement sake.
There are policies out there that will only payout the cost of the materials, in the case of a Banksy that would be the paper it was printed on - always read the small print! Jay
Art insurance is often a really sticky point. The standard insurance that couriers such as DPD, TNT UPS etc default to paying out for the goods, the amount that you purchased it for - Not good if you are shipping a Banksy that you have owned for 15 years. It is possible to get the full amount for the goods but you have to prove what the cost of a replacement would be on a like for like basis. A cheaper way to get insurance on standard courier services is to use a company like this www.secursus.com/ who will insure individual consignments often much cheaper than the courier being used. Just beware for Art, only Loss and theft is covered. Using specialist art couriers like www.fragilistics.co.uk/ or www.aardvarkartservices.com/ is often much less risky (although more expensive) as they keep the goods in their possession (door to door) the whole time and it doesn't go through large sorting warehouses being thrown around for amusement sake. There are policies out there that will only payout the cost of the materials, in the case of a Banksy that would be the paper it was printed on - always read the small print! Jay
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Frndly Fire
New Member
Posts • 197
Likes • 237
December 2008
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Shipping Art • UK, USA, Asia, Europe, by Frndly Fire on Feb 2, 2021 10:50:27 GMT 1, TNT didn't want to pay my damage, because it wasn't reported to them at arrival. It was a frame with glass. The package looked fine, but the glass was broken. I didn't accept their decision, so made a complaint about that. Now they came back and said their insurance wouldn't cover any damage to breakable items. Even if it was claimed right away at arrival. Which led me to think and go back to the basics....... IT's THEIR JOB TO DELIVER PACKAGES SAFELY !! WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ? If you bring your car to the garage for repairs, you don't pay insurance in case they don't fix the car or scratch it. You don't pay insurance for your baker to bake proper bread..... WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?
Agreed. You broke it, you bought it.
TNT didn't want to pay my damage, because it wasn't reported to them at arrival. It was a frame with glass. The package looked fine, but the glass was broken. I didn't accept their decision, so made a complaint about that. Now they came back and said their insurance wouldn't cover any damage to breakable items. Even if it was claimed right away at arrival. Which led me to think and go back to the basics....... IT's THEIR JOB TO DELIVER PACKAGES SAFELY !! WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ? If you bring your car to the garage for repairs, you don't pay insurance in case they don't fix the car or scratch it. You don't pay insurance for your baker to bake proper bread..... WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?Agreed. You broke it, you bought it.
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Deleted
Posts • 0
Likes •
January 1970
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Shipping Art • UK, USA, Asia, Europe, by Deleted on Feb 2, 2021 11:08:49 GMT 1, TNT didn't want to pay my damage, because it wasn't reported to them at arrival. It was a frame with glass. The package looked fine, but the glass was broken. I didn't accept their decision, so made a complaint about that. Now they came back and said their insurance wouldn't cover any damage to breakable items. Even if it was claimed right away at arrival. Which led me to think and go back to the basics....... IT's THEIR JOB TO DELIVER PACKAGES SAFELY !! WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ? If you bring your car to the garage for repairs, you don't pay insurance in case they don't fix the car or scratch it. You don't pay insurance for your baker to bake proper bread..... WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?
yeah, insurance is a fucker, I hate them with a passion, family issue years back.
I think we all know the big couriers don't care about the goods they ship, they typically get dumped on and off vans into regional hubs about 4 times on their journey from collection to final destination. For my business I send quite a bit out and I have had a few calls from customers saying the box I sent them has foot prints on them and what should they do. I think the driver walks over boxes to get to the box they want, would be cool if they signed the footprint, or even do a Gavin Turk on them.
I think the drivers get paid about 60p a drop, my mate is one and he has to do about 160 drops a day to make it worthwhile
Typical cost to send a parcel is around £6.00
Glass and couriers do not mix
There are fragile goods couriers who employ people that know it's not a good thing to walk on boxes, but they charge quite a bit more
TNT didn't want to pay my damage, because it wasn't reported to them at arrival. It was a frame with glass. The package looked fine, but the glass was broken. I didn't accept their decision, so made a complaint about that. Now they came back and said their insurance wouldn't cover any damage to breakable items. Even if it was claimed right away at arrival. Which led me to think and go back to the basics....... IT's THEIR JOB TO DELIVER PACKAGES SAFELY !! WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ? If you bring your car to the garage for repairs, you don't pay insurance in case they don't fix the car or scratch it. You don't pay insurance for your baker to bake proper bread..... WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?yeah, insurance is a fucker, I hate them with a passion, family issue years back. I think we all know the big couriers don't care about the goods they ship, they typically get dumped on and off vans into regional hubs about 4 times on their journey from collection to final destination. For my business I send quite a bit out and I have had a few calls from customers saying the box I sent them has foot prints on them and what should they do. I think the driver walks over boxes to get to the box they want, would be cool if they signed the footprint, or even do a Gavin Turk on them. I think the drivers get paid about 60p a drop, my mate is one and he has to do about 160 drops a day to make it worthwhile Typical cost to send a parcel is around £6.00 Glass and couriers do not mix There are fragile goods couriers who employ people that know it's not a good thing to walk on boxes, but they charge quite a bit more
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irl1
Full Member
Posts • 9,274
Likes • 9,380
December 2017
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Shipping Art • UK, USA, Asia, Europe, by irl1 on Feb 2, 2021 12:29:32 GMT 1, TNT didn't want to pay my damage, because it wasn't reported to them at arrival. It was a frame with glass. The package looked fine, but the glass was broken. I didn't accept their decision, so made a complaint about that. Now they came back and said their insurance wouldn't cover any damage to breakable items. Even if it was claimed right away at arrival. Which led me to think and go back to the basics....... IT's THEIR JOB TO DELIVER PACKAGES SAFELY !! WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ? If you bring your car to the garage for repairs, you don't pay insurance in case they don't fix the car or scratch it. You don't pay insurance for your baker to bake proper bread..... WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?Agreed. You broke it, you bought it. Most insurance companies/shippers only insure the art not the frame
TNT didn't want to pay my damage, because it wasn't reported to them at arrival. It was a frame with glass. The package looked fine, but the glass was broken. I didn't accept their decision, so made a complaint about that. Now they came back and said their insurance wouldn't cover any damage to breakable items. Even if it was claimed right away at arrival. Which led me to think and go back to the basics....... IT's THEIR JOB TO DELIVER PACKAGES SAFELY !! WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ? If you bring your car to the garage for repairs, you don't pay insurance in case they don't fix the car or scratch it. You don't pay insurance for your baker to bake proper bread..... WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?Agreed. You broke it, you bought it. Most insurance companies/shippers only insure the art not the frame
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mrizzle
Junior Member
Posts • 2,210
Likes • 3,491
January 2016
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Shipping Art • UK, USA, Asia, Europe, by mrizzle on Feb 14, 2021 8:06:04 GMT 1, Adding to this thread a little further, I have a couple of pieces that I’m looking to send to MFM shortly, one of which will be sent flat as received from Rhodes Contemporary, the other as received created by Avant Arte. I was initially looking to have this collected and delivered door to door using Parcel2go but their additional insurance seems a bit woolly. I also looked into sending via UPS/FedEx but going directly through their own website but the artwork (based on current values) exceeds their maximum declared amount and I could see no way to add beyond that. Both of these insurances only seem to cover against loss and I wonder if anyone would be able to advise whether I should be looking insure these with another party and, if so, who? Also, would you advise just taking out the Parcel2go insurance? I didn’t take this through all stages but I couldn’t actually see where you declared the value of the items at the point I had gotten to.
For information, the value of the pieces is somewhere between £1250 and £1400 (each) based on the secondary market. I assume that I should be looking to insure to this figure? The items were well packaged and will be sent on as received so do I even need additional insurance to guard against damage do you think? Also, are there any couriers who you’d really advise using/not using? I’d be looking to go with one of the bigger couriers and was thinking perhaps UPS or FedEx. Do you think I am just better off using a specialist courier such as FL and paying the extra costs?
Sorry for all of the questions but I know that there are many people here who will have experience with this and really looking to you wonderful lot for some advice and help please.
Adding to this thread a little further, I have a couple of pieces that I’m looking to send to MFM shortly, one of which will be sent flat as received from Rhodes Contemporary, the other as received created by Avant Arte. I was initially looking to have this collected and delivered door to door using Parcel2go but their additional insurance seems a bit woolly. I also looked into sending via UPS/FedEx but going directly through their own website but the artwork (based on current values) exceeds their maximum declared amount and I could see no way to add beyond that. Both of these insurances only seem to cover against loss and I wonder if anyone would be able to advise whether I should be looking insure these with another party and, if so, who? Also, would you advise just taking out the Parcel2go insurance? I didn’t take this through all stages but I couldn’t actually see where you declared the value of the items at the point I had gotten to.
For information, the value of the pieces is somewhere between £1250 and £1400 (each) based on the secondary market. I assume that I should be looking to insure to this figure? The items were well packaged and will be sent on as received so do I even need additional insurance to guard against damage do you think? Also, are there any couriers who you’d really advise using/not using? I’d be looking to go with one of the bigger couriers and was thinking perhaps UPS or FedEx. Do you think I am just better off using a specialist courier such as FL and paying the extra costs?
Sorry for all of the questions but I know that there are many people here who will have experience with this and really looking to you wonderful lot for some advice and help please.
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Shipping Art • UK, USA, Asia, Europe, by We Have Your Prints on Feb 14, 2021 11:01:06 GMT 1, Adding to this thread a little further, I have a couple of pieces that I’m looking to send to MFM shortly, one of which will be sent flat as received from Rhodes Contemporary, the other as received created by Avant Arte. I was initially looking to have this collected and delivered door to door using Parcel2go but their additional insurance seems a bit woolly. I also looked into sending via UPS/FedEx but going directly through their own website but the artwork (based on current values) exceeds their maximum declared amount and I could see no way to add beyond that. Both of these insurances only seem to cover against loss and I wonder if anyone would be able to advise whether I should be looking insure these with another party and, if so, who? Also, would you advise just taking out the Parcel2go insurance? I didn’t take this through all stages but I couldn’t actually see where you declared the value of the items at the point I had gotten to. For information, the value of the pieces is somewhere between £1250 and £1400 (each) based on the secondary market. I assume that I should be looking to insure to this figure? The items were well packaged and will be sent on as received so do I even need additional insurance to guard against damage do you think? Also, are there any couriers who you’d really advise using/not using? I’d be looking to go with one of the bigger couriers and was thinking perhaps UPS or FedEx. Do you think I am just better off using a specialist courier such as FL and paying the extra costs? Sorry for all of the questions but I know that there are many people here who will have experience with this and really looking to you wonderful lot for some advice and help please. If the packaging is truly bomb proof then you could use a normal courier TNT etc. and use this website for the insurance which is much cheaper than the couriers own cover, just beware that it covers loss and theft only www.secursus.com/
For an art courier like www.fragilistics.co.uk/ it will cost around £100. I have also had art delivered to me by Dave at South Hams Express which has been superb South Hams Express - 07502 041139 or email dave.allen500@btinternet.com.
For shipping flat you can use thick foamboard or plywood and sandwhich the art inside (properly protected of course) this will have little effect on the shipping costs as volume is more important than weight for most Couriers Good luck Jay
Adding to this thread a little further, I have a couple of pieces that I’m looking to send to MFM shortly, one of which will be sent flat as received from Rhodes Contemporary, the other as received created by Avant Arte. I was initially looking to have this collected and delivered door to door using Parcel2go but their additional insurance seems a bit woolly. I also looked into sending via UPS/FedEx but going directly through their own website but the artwork (based on current values) exceeds their maximum declared amount and I could see no way to add beyond that. Both of these insurances only seem to cover against loss and I wonder if anyone would be able to advise whether I should be looking insure these with another party and, if so, who? Also, would you advise just taking out the Parcel2go insurance? I didn’t take this through all stages but I couldn’t actually see where you declared the value of the items at the point I had gotten to. For information, the value of the pieces is somewhere between £1250 and £1400 (each) based on the secondary market. I assume that I should be looking to insure to this figure? The items were well packaged and will be sent on as received so do I even need additional insurance to guard against damage do you think? Also, are there any couriers who you’d really advise using/not using? I’d be looking to go with one of the bigger couriers and was thinking perhaps UPS or FedEx. Do you think I am just better off using a specialist courier such as FL and paying the extra costs? Sorry for all of the questions but I know that there are many people here who will have experience with this and really looking to you wonderful lot for some advice and help please. If the packaging is truly bomb proof then you could use a normal courier TNT etc. and use this website for the insurance which is much cheaper than the couriers own cover, just beware that it covers loss and theft only www.secursus.com/ For an art courier like www.fragilistics.co.uk/ it will cost around £100. I have also had art delivered to me by Dave at South Hams Express which has been superb South Hams Express - 07502 041139 or email dave.allen500@btinternet.com. For shipping flat you can use thick foamboard or plywood and sandwhich the art inside (properly protected of course) this will have little effect on the shipping costs as volume is more important than weight for most Couriers Good luck Jay
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bigtlt
Junior Member
Posts • 1,646
Likes • 738
July 2009
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Shipping Art • UK, USA, Asia, Europe, by bigtlt on Feb 14, 2021 12:22:08 GMT 1, Adding to this thread a little further, I have a couple of pieces that I’m looking to send to MFM shortly, one of which will be sent flat as received from Rhodes Contemporary, the other as received created by Avant Arte. I was initially looking to have this collected and delivered door to door using Parcel2go but their additional insurance seems a bit woolly. I also looked into sending via UPS/FedEx but going directly through their own website but the artwork (based on current values) exceeds their maximum declared amount and I could see no way to add beyond that. Both of these insurances only seem to cover against loss and I wonder if anyone would be able to advise whether I should be looking insure these with another party and, if so, who? Also, would you advise just taking out the Parcel2go insurance? I didn’t take this through all stages but I couldn’t actually see where you declared the value of the items at the point I had gotten to. For information, the value of the pieces is somewhere between £1250 and £1400 (each) based on the secondary market. I assume that I should be looking to insure to this figure? The items were well packaged and will be sent on as received so do I even need additional insurance to guard against damage do you think? Also, are there any couriers who you’d really advise using/not using? I’d be looking to go with one of the bigger couriers and was thinking perhaps UPS or FedEx. Do you think I am just better off using a specialist courier such as FL and paying the extra costs? Sorry for all of the questions but I know that there are many people here who will have experience with this and really looking to you wonderful lot for some advice and help please.
Speak to MFM, he has a company that will collect and deliver to him, then return to you once he’s framed them.
Adding to this thread a little further, I have a couple of pieces that I’m looking to send to MFM shortly, one of which will be sent flat as received from Rhodes Contemporary, the other as received created by Avant Arte. I was initially looking to have this collected and delivered door to door using Parcel2go but their additional insurance seems a bit woolly. I also looked into sending via UPS/FedEx but going directly through their own website but the artwork (based on current values) exceeds their maximum declared amount and I could see no way to add beyond that. Both of these insurances only seem to cover against loss and I wonder if anyone would be able to advise whether I should be looking insure these with another party and, if so, who? Also, would you advise just taking out the Parcel2go insurance? I didn’t take this through all stages but I couldn’t actually see where you declared the value of the items at the point I had gotten to. For information, the value of the pieces is somewhere between £1250 and £1400 (each) based on the secondary market. I assume that I should be looking to insure to this figure? The items were well packaged and will be sent on as received so do I even need additional insurance to guard against damage do you think? Also, are there any couriers who you’d really advise using/not using? I’d be looking to go with one of the bigger couriers and was thinking perhaps UPS or FedEx. Do you think I am just better off using a specialist courier such as FL and paying the extra costs? Sorry for all of the questions but I know that there are many people here who will have experience with this and really looking to you wonderful lot for some advice and help please. Speak to MFM, he has a company that will collect and deliver to him, then return to you once he’s framed them.
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mrizzle
Junior Member
Posts • 2,210
Likes • 3,491
January 2016
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Shipping Art • UK, USA, Asia, Europe, by mrizzle on Feb 14, 2021 19:33:07 GMT 1, Thanks everyone for your help and advice, very much appreciated and a few things to follow up on now.
Thanks everyone for your help and advice, very much appreciated and a few things to follow up on now.
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