[Michael Jacob]

What a Sh*tty Saturday! Ive been waiting over a month for my Save My Soul. I got my credit card statement today and it showed a credit from POW. Just last week Dora (via email) said she was sending it out. What kind of crap is that? What should I do? Their old site had a phone number. Can anyone give it to me? Thanks.
I really pissed off today!!!!

Jake

[Montubu7]

Sorry mate i dont have it but thats happened to me before and they refunded & no print!

[psp500]

is it 02077396444?

[corblimeylimey]

Don't think anyone will be in today anyway.

[Michael Jacob]

thanks for the number. ill try calling monday. that give me the weekend to cool down.

Jake

[bldouble]

good luck getting through. I've rung that number several times recently for fu*k ups with prints (on their part) and they don't seem to answer it. I know how you feel because i'm still waiting for a lucy mclauchlan print from the 5th. Dora has informed me, through email, it will be arriving next week.

[manchestermike]

Ive got Dora's work mobile somewhere... well I had it, not sure if I still have. I'll PM you if I can find it, although as that'll be Monday at the earliest an email may be easier

[beejoir1]

02077396444

02077392946

[Michael Jacob]

I wanted to thank everyone for helping!

[reados]

i have had similar emails from Dora saying she would sort out some stuff i ordered from 5th feb, still not received anything but stuff i ordered later, im going to hold out for this week then chase it up and maybe get a refund, but i bet you want your sos!

[beejoir1]

It all takes time, the girls have a fair bit of work on their hands, must have a good few hundred emails a day + phone calls, shipping and the rest!

[Michael Jacob]

What a terrible monday. heres the email Dora just sent me. Ive now resulted in begging.

Hello Mike,
I am terribly sorry to say that I think there has been a mistake
somewhere along the line here. I have looked into the status of your
order this morning to find that it has been refunded! I will look into
this further and try to find out why this has happened. I am very sorry
to disappoint and for not being able to satisfy this order...
Kind regards
Dora
POW

[Octopus UK]

Sorry that it's turned out like it has. Hopefully POW will offer you something "special" by way of compensation?

[paradoxia]

Thats pretty tight... are POW not going to do anything to make good on this....
Eelus gave people first refusal on a new print when the demand caused over ordering?

[corblimeylimey]

I got a FF, but then was told I hadn't, sorry is all you get.

[Michael Jacob]

Dora from POW got back to me and said there was nothing they could do. that sucks!

[Imoy-San]

I got an email about my Mode 2, which is waiting to be signed. It may take another 3 weeks, but I am a patient person and will wait. I like the print.

[Octopus UK]

crazyjake said:

Dora from POW got back to me and said there was nothing they could do. that sucks!

I can understand why they said that - to protect the integrity of the initial print run BUT I would of hoped they would of promised something special for you in the future. First refusal on something you'd like or a discount?

[Imoy-San]

My Lucy Mc "Forest" arrived this morning, so there is hope...

Y