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PayPal questioning friends and family payment, by Theories 123 on Feb 17, 2020 9:36:06 GMT 1, Not sure where to put this thread.
Just sold a piece to a member on the forum and when they attempted to make a friends and family payment PayPal blocked the payment and suspended their account. After they contacted paypal they lifted the suspension but are refusing to lift the block saying they needed to prove I was a friend. He was however able to make a goods and services payment to continue the purchase.
Has anyone had this before? Is this a new thing? Were we unlucky?
I dont see how paypal can really force you to use goods and services? I appreciate they may want to make sure you aren't being scammed but to ignore their customer telling them it's all fine and still not removing the block seems a bit much.
For reference I received another friends and family payment of a greater amount the week before with no issues (not sure if that's necessarily a good thing or a bad thing however)
Cheers.
Edit: the for sale section would have made much more sense. Could a mod move this please.
Not sure where to put this thread.
Just sold a piece to a member on the forum and when they attempted to make a friends and family payment PayPal blocked the payment and suspended their account. After they contacted paypal they lifted the suspension but are refusing to lift the block saying they needed to prove I was a friend. He was however able to make a goods and services payment to continue the purchase.
Has anyone had this before? Is this a new thing? Were we unlucky?
I dont see how paypal can really force you to use goods and services? I appreciate they may want to make sure you aren't being scammed but to ignore their customer telling them it's all fine and still not removing the block seems a bit much.
For reference I received another friends and family payment of a greater amount the week before with no issues (not sure if that's necessarily a good thing or a bad thing however)
Cheers.
Edit: the for sale section would have made much more sense. Could a mod move this please.
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GMA
Junior Member
Posts • 1,962
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October 2015
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PayPal questioning friends and family payment, by GMA on Feb 17, 2020 9:50:47 GMT 1, Do you regularly sell using that feature? If so, that might be why.
Do you regularly sell using that feature? If so, that might be why.
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Deleted
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January 1970
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PayPal questioning friends and family payment, by Deleted on Feb 17, 2020 9:54:01 GMT 1, Not sure where to put this thread. Just sold a piece to a member on the forum and when they attempted to make a friends and family payment PayPal blocked the payment and suspended their account. After they contacted paypal they lifted the suspension but are refusing to lift the block saying they needed to prove I was a friend. He was however able to make a goods and services payment to continue the purchase. Has anyone had this before? Is this a new thing? Were we unlucky? I dont see how paypal can really force you to use goods and services? I appreciate they may want to make sure you aren't being scammed but to ignore their customer telling them it's all fine and still not removing the block seems a bit much. For reference I received another friends and family payment of a greater amount the week before with no issues (not sure if that's necessarily a good thing or a bad thing however) Cheers. Edit: the for sale section would have made much more sense. Could a mod move this please.
Friends had the same thing
We think it was to do with them losing income, theres was for around £4k, i guess there maybe a cutoff of £X when a block is put on it
Not sure where to put this thread. Just sold a piece to a member on the forum and when they attempted to make a friends and family payment PayPal blocked the payment and suspended their account. After they contacted paypal they lifted the suspension but are refusing to lift the block saying they needed to prove I was a friend. He was however able to make a goods and services payment to continue the purchase. Has anyone had this before? Is this a new thing? Were we unlucky? I dont see how paypal can really force you to use goods and services? I appreciate they may want to make sure you aren't being scammed but to ignore their customer telling them it's all fine and still not removing the block seems a bit much. For reference I received another friends and family payment of a greater amount the week before with no issues (not sure if that's necessarily a good thing or a bad thing however) Cheers. Edit: the for sale section would have made much more sense. Could a mod move this please. Friends had the same thing We think it was to do with them losing income, theres was for around £4k, i guess there maybe a cutoff of £X when a block is put on it |
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PayPal questioning friends and family payment, by Theories 123 on Feb 17, 2020 10:04:29 GMT 1, That would make more sense but this particular transaction wasnt much over £700. Perhaps it also relates to the amounts I receive and the buyer sends normally but still if you tell them it's fine I find it ridiculous they can say no.
That would make more sense but this particular transaction wasnt much over £700. Perhaps it also relates to the amounts I receive and the buyer sends normally but still if you tell them it's fine I find it ridiculous they can say no.
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cnrdvln
Junior Member
Posts • 1,402
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February 2017
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PayPal questioning friends and family payment, by cnrdvln on Feb 17, 2020 10:24:13 GMT 1, had some awful trouble back in the day with PayPal, paying some members here. had to verify details numerous times to remove blocks and increase limit.
very slow to resolve and a pain in the ass when trying to get a deal done.
would recommend setting up everything way in advance of actually wanting to pay or receive from someone just to ease a sales process
had some awful trouble back in the day with PayPal, paying some members here. had to verify details numerous times to remove blocks and increase limit.
very slow to resolve and a pain in the ass when trying to get a deal done.
would recommend setting up everything way in advance of actually wanting to pay or receive from someone just to ease a sales process
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Deleted
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January 1970
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PayPal questioning friends and family payment, by Deleted on Feb 17, 2020 10:30:20 GMT 1, In fairness to PayPal, aren’t they right here? They’re blocking payments because they look like business transactions rather than donations from friends or family...which is exactly what they are.
In fairness to PayPal, aren’t they right here? They’re blocking payments because they look like business transactions rather than donations from friends or family...which is exactly what they are.
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FЯ
Full Member
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May 2013
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PayPal questioning friends and family payment, by FЯ on Feb 17, 2020 10:36:39 GMT 1, Yeah, why would a business like paypal not like losing money by people avoiding fees?
crazy that.
Next up... the cornershop owner who stopped someone from leaving his shop carrying a mars bar he did not pay for. The thief asked why he had to pay for it as he does it all the time.
Yeah, why would a business like paypal not like losing money by people avoiding fees?
crazy that.
Next up... the cornershop owner who stopped someone from leaving his shop carrying a mars bar he did not pay for. The thief asked why he had to pay for it as he does it all the time.
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moron
Junior Member
Posts • 2,711
Likes • 1,050
September 2017
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PayPal questioning friends and family payment, by moron on Feb 17, 2020 13:04:27 GMT 1, Don't forget, Paypal has a database of transactions and people and can give it to the tax man on demand.
Also when a buyer is told to make a families and friends transaction, they are not protected if they recieve a dud or nothing. Paypal as does Ebay seems to prioritise the interests of buyers above sellers.
Don't forget, Paypal has a database of transactions and people and can give it to the tax man on demand.
Also when a buyer is told to make a families and friends transaction, they are not protected if they recieve a dud or nothing. Paypal as does Ebay seems to prioritise the interests of buyers above sellers.
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PayPal questioning friends and family payment, by Theories 123 on Feb 18, 2020 10:56:59 GMT 1, Sure, but ultimately they just facilitate transactions. Surely it's up to the buyer as to what cover they want. I'm not a business and they haven't asked me any questions so it does seem a bit off that they can dictate the relationship.
I guess next will come the nobody is forcing you to use paypal comments but I'm keen to keep using them as its convenient I just struggle to understand this inconsistency.
Those that have had it happen, did it become more regular after the first time?
Sure, but ultimately they just facilitate transactions. Surely it's up to the buyer as to what cover they want. I'm not a business and they haven't asked me any questions so it does seem a bit off that they can dictate the relationship.
I guess next will come the nobody is forcing you to use paypal comments but I'm keen to keep using them as its convenient I just struggle to understand this inconsistency.
Those that have had it happen, did it become more regular after the first time?
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PayPal questioning friends and family payment, by Theories 123 on Feb 18, 2020 11:06:24 GMT 1, Yeah, why would a business like paypal not like losing money by people avoiding fees? crazy that. Next up... the cornershop owner who stopped someone from leaving his shop carrying a mars bar he did not pay for. The thief asked why he had to pay for it as he does it all the time.
Fees for services that aren't needed for this transaction. And the next analogy doesnt work at all. There is still a fee for sending friends and family, and they make money on the exchange rate but thanks for posting.
Yeah, why would a business like paypal not like losing money by people avoiding fees? crazy that. Next up... the cornershop owner who stopped someone from leaving his shop carrying a mars bar he did not pay for. The thief asked why he had to pay for it as he does it all the time. Fees for services that aren't needed for this transaction. And the next analogy doesnt work at all. There is still a fee for sending friends and family, and they make money on the exchange rate but thanks for posting. |
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Deleted
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January 1970
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PayPal questioning friends and family payment, by Deleted on Feb 18, 2020 11:08:27 GMT 1, Sure, but ultimately they just facilitate transactions. Surely it's up to the buyer as to what cover they want. I'm not a business and they haven't asked me any questions so it does seem a bit off that they can dictate the relationship. I guess next will come the nobody is forcing you to use paypal comments but I'm keen to keep using them as its convenient I just struggle to understand this inconsistency. Those that have had it happen, did it become more regular after the first time?
“I use it because it’s convenient” is the key point here. That’s what you’re paying for. You could use direct bank transfer or cheque for receiving payments, without charge, but you don’t because PayPal is simpler and feels safer. You pay a fee for that.
PayPal isn’t dictating your relationship. It’s asking you to use its service legitimately. You’re using it for business transactions, whether you’re a registered business or not. If you do that regularly, they’ll notice. If everyone avoided the fees it would go bust.
You have the choice not to use PayPal if you don’t like their fees. Saying they’re being “a bit off” is ridiculous. They’re 100% in the right.
Sure, but ultimately they just facilitate transactions. Surely it's up to the buyer as to what cover they want. I'm not a business and they haven't asked me any questions so it does seem a bit off that they can dictate the relationship. I guess next will come the nobody is forcing you to use paypal comments but I'm keen to keep using them as its convenient I just struggle to understand this inconsistency. Those that have had it happen, did it become more regular after the first time? “I use it because it’s convenient” is the key point here. That’s what you’re paying for. You could use direct bank transfer or cheque for receiving payments, without charge, but you don’t because PayPal is simpler and feels safer. You pay a fee for that. PayPal isn’t dictating your relationship. It’s asking you to use its service legitimately. You’re using it for business transactions, whether you’re a registered business or not. If you do that regularly, they’ll notice. If everyone avoided the fees it would go bust. You have the choice not to use PayPal if you don’t like their fees. Saying they’re being “a bit off” is ridiculous. They’re 100% in the right. |
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PayPal questioning friends and family payment, by Theories 123 on Feb 18, 2020 11:15:14 GMT 1, Well their own FAQ reads "If you are paying for an item, goods, or service, we strongly recommend against marking it as Friends and Family." I guess they've just tightened up the recommend bit.
I'll bear this in mind going forward, thanks for the replies.
Well their own FAQ reads "If you are paying for an item, goods, or service, we strongly recommend against marking it as Friends and Family." I guess they've just tightened up the recommend bit.
I'll bear this in mind going forward, thanks for the replies.
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PayPal questioning friends and family payment, by Dexter Bulldog on Feb 18, 2020 12:31:08 GMT 1, I dunno, I’m kinda with theories on this one.
If you offer the option to send FnF fee free, it seems kind of arbitrary for them to decide what constitutes that in their eyes, if both parties say they want to use FnF.
I dunno, I’m kinda with theories on this one.
If you offer the option to send FnF fee free, it seems kind of arbitrary for them to decide what constitutes that in their eyes, if both parties say they want to use FnF.
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Dive Jedi
Junior Member
Posts • 6,160
Likes • 9,389
October 2015
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PayPal questioning friends and family payment, by Dive Jedi on Feb 18, 2020 13:22:39 GMT 1, Bank payments within the European Union are free of charge.
And with IBAN in place it's just as easy as a PayPal payment.
PayPal Goods&Services could be preferred by buyers, since you can file a complaint
and get a refund when goods are not received or fake.
When you want to use PayPal Friends you might as well use a bank transfer.
PayPal does have the advantage you can have multiple currencies in your account.
Which is convenient when dealing in GBP, EUR and $ on a regular basis, since you don't
need to pay their (rather expensive) exchange rates.
Also when you have a PayPal balance and pay from that the fee is lower then when you
pay from a credit card. So it's also worth while first transferring money from your bank to your PayPal account before you pay as a friend. But there seems to be a lack of consistency there.
With a PayPal goods payment from GBP to EURO they charge 5,4% fees.
If the currency rate is GBP 1 => Euro 1,20 the buyer pays 1,25 , and the seller receives 1,15.
And gets hit with a 5,4% fee. So a sale of GBP 1000 / Euro 1200 gets you Euro 1088.
And PayPal makes €112 on the seller and another 50 of the buyer…..
So I think PayPal still makes plenty of money....
Probably most payments are through eBay, and there is no F&F option there.
Bank payments within the European Union are free of charge.
And with IBAN in place it's just as easy as a PayPal payment.
PayPal Goods&Services could be preferred by buyers, since you can file a complaint
and get a refund when goods are not received or fake.
When you want to use PayPal Friends you might as well use a bank transfer.
PayPal does have the advantage you can have multiple currencies in your account.
Which is convenient when dealing in GBP, EUR and $ on a regular basis, since you don't
need to pay their (rather expensive) exchange rates.
Also when you have a PayPal balance and pay from that the fee is lower then when you
pay from a credit card. So it's also worth while first transferring money from your bank to your PayPal account before you pay as a friend. But there seems to be a lack of consistency there.
With a PayPal goods payment from GBP to EURO they charge 5,4% fees.
If the currency rate is GBP 1 => Euro 1,20 the buyer pays 1,25 , and the seller receives 1,15.
And gets hit with a 5,4% fee. So a sale of GBP 1000 / Euro 1200 gets you Euro 1088.
And PayPal makes €112 on the seller and another 50 of the buyer…..
So I think PayPal still makes plenty of money....
Probably most payments are through eBay, and there is no F&F option there.
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