Prescription Art
Art Gallery
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November 2007
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Prescription Art ๐ฌ๐ง Brighton, by Prescription Art on Jul 15, 2019 11:28:17 GMT 1, The print was only delivered on Thursday. It's in London and I don't have it back. As the OP will know as he apparently been on Instagram and would also receive my newsletter, I had an exhibition opening on Friday. Believe it or not, it takes quite a significant amount of time and effort to organise these things.
I did not check my Instagram DMs over the weekend. Maybe i'm weird, but if I was trying to urgently get hold of someone, I would maybe make a phone call, send a whatsapp, or send an email. Not send an Instagram DM then start posting on a forum?
The print was delivered on Thursday and it's now Monday. And as I mentioned i've had an exhibition to organise in between. I think it's not unreasonable to think it might take me a week to find a day when I can spend the whole day going to London to collect the print. And then once I have it back it might take a week to get the refund sorted.
Though perhaps if there was a way that was going to make it hard for me to refund the money within a fortnight, trashing me and my business over the internet would probably be a good way to do it.
The print was only delivered on Thursday. It's in London and I don't have it back. As the OP will know as he apparently been on Instagram and would also receive my newsletter, I had an exhibition opening on Friday. Believe it or not, it takes quite a significant amount of time and effort to organise these things.
I did not check my Instagram DMs over the weekend. Maybe i'm weird, but if I was trying to urgently get hold of someone, I would maybe make a phone call, send a whatsapp, or send an email. Not send an Instagram DM then start posting on a forum?
The print was delivered on Thursday and it's now Monday. And as I mentioned i've had an exhibition to organise in between. I think it's not unreasonable to think it might take me a week to find a day when I can spend the whole day going to London to collect the print. And then once I have it back it might take a week to get the refund sorted.
Though perhaps if there was a way that was going to make it hard for me to refund the money within a fortnight, trashing me and my business over the internet would probably be a good way to do it.
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nex
Junior Member
๐จ๏ธ 2,573
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February 2009
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Prescription Art ๐ฌ๐ง Brighton, by nex on Jul 15, 2019 11:32:10 GMT 1, Respect PA
Respect PA
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Hairbland
Junior Member
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November 2010
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Prescription Art ๐ฌ๐ง Brighton, by Hairbland on Jul 15, 2019 11:40:20 GMT 1, I think the only thing I have learned from this thread is never to sell anything to inknart. โ Never say mint !! โ๐ถ Itโs what i have learned from UK language ( and collectors ) strictly attached of the real sense or terms of the English words ! Even a print rolled in a tube is not already mint ! โ mint โ should be banned of language ! And you should use the French terms as great condition, impeccable ! Etc ... Mint !? I have had a bad feedback ( this f. is on the forum I guess and I made a thread on this word : โ mint โ The buyer bought me an Eelus and because a microscopic default in the paper, he put me in the red on eBay with a bad comment ( I have more than 700 sales all with great feedbacks and this sucker made his wanker ! ). And he did not told me before putting his bas feedback ! ๐ฅ as a trap ! So I will write to UK government or/and academy/university contingent to ban โ mint โ from your dictionary ! The only thing โ mint โ that I ve seen in my life were my balls before I grew up ( did I ? ) 
I find that the word โmintโ tends to bring out buyers that live in the basement of their momโs home.
I think the only thing I have learned from this thread is never to sell anything to inknart. โ Never say mint !! โ๐ถ Itโs what i have learned from UK language ( and collectors ) strictly attached of the real sense or terms of the English words ! Even a print rolled in a tube is not already mint ! โ mint โ should be banned of language ! And you should use the French terms as great condition, impeccable ! Etc ... Mint !? I have had a bad feedback ( this f. is on the forum I guess and I made a thread on this word : โ mint โ The buyer bought me an Eelus and because a microscopic default in the paper, he put me in the red on eBay with a bad comment ( I have more than 700 sales all with great feedbacks and this sucker made his wanker ! ). And he did not told me before putting his bas feedback ! ๐ฅ as a trap ! So I will write to UK government or/and academy/university contingent to ban โ mint โ from your dictionary ! The only thing โ mint โ that I ve seen in my life were my balls before I grew up ( did I ? ) I find that the word โmintโ tends to bring out buyers that live in the basement of their momโs home. |
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Deleted
๐จ๏ธ 0
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January 1970
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Prescription Art ๐ฌ๐ง Brighton, by Deleted on Jul 15, 2019 11:47:36 GMT 1, The print was only delivered on Thursday. It's in London and I don't have it back. As the OP will know as he apparently been on Instagram and would also receive my newsletter, I had an exhibition opening on Friday. Believe it or not, it takes quite a significant amount of time and effort to organise these things. I did not check my Instagram DMs over the weekend. Maybe i'm weird, but if I was trying to urgently get hold of someone, I would maybe make a phone call, send a whatsapp, or send an email. Not send an Instagram DM then start posting on a forum? The print was delivered on Thursday and it's now Monday. And as I mentioned i've had an exhibition to organise in between. I think it's not unreasonable to think it might take me a week to find a day when I can spend the whole day going to London to collect the print. And then once I have it back it might take a week to get the refund sorted. Though perhaps if there was a way that was going to make it hard for me to refund the money within a fortnight, trashing me and my business over the internet would probably be a good way to do it.
Have you ever heard the phrase "stop digging..."?
The print was only delivered on Thursday. It's in London and I don't have it back. As the OP will know as he apparently been on Instagram and would also receive my newsletter, I had an exhibition opening on Friday. Believe it or not, it takes quite a significant amount of time and effort to organise these things. I did not check my Instagram DMs over the weekend. Maybe i'm weird, but if I was trying to urgently get hold of someone, I would maybe make a phone call, send a whatsapp, or send an email. Not send an Instagram DM then start posting on a forum? The print was delivered on Thursday and it's now Monday. And as I mentioned i've had an exhibition to organise in between. I think it's not unreasonable to think it might take me a week to find a day when I can spend the whole day going to London to collect the print. And then once I have it back it might take a week to get the refund sorted. Though perhaps if there was a way that was going to make it hard for me to refund the money within a fortnight, trashing me and my business over the internet would probably be a good way to do it. So you are ignoring a customer out of spite. Thought so. Have you ever heard the phrase "stop digging..."? |
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nex
Junior Member
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February 2009
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Prescription Art ๐ฌ๐ง Brighton, by nex on Jul 15, 2019 11:49:54 GMT 1, The print was only delivered on Thursday. It's in London and I don't have it back. As the OP will know as he apparently been on Instagram and would also receive my newsletter, I had an exhibition opening on Friday. Believe it or not, it takes quite a significant amount of time and effort to organise these things. I did not check my Instagram DMs over the weekend. Maybe i'm weird, but if I was trying to urgently get hold of someone, I would maybe make a phone call, send a whatsapp, or send an email. Not send an Instagram DM then start posting on a forum? The print was delivered on Thursday and it's now Monday. And as I mentioned i've had an exhibition to organise in between. I think it's not unreasonable to think it might take me a week to find a day when I can spend the whole day going to London to collect the print. And then once I have it back it might take a week to get the refund sorted. Though perhaps if there was a way that was going to make it hard for me to refund the money within a fortnight, trashing me and my business over the internet would probably be a good way to do it. So you are ignoring a customer out of spite. ย Thought so.ย Have you ever heard the phrase "stop digging..."?
Did you even read what he wrote? put the effing pitchfork down and try being reasonable.
The print was only delivered on Thursday. It's in London and I don't have it back. As the OP will know as he apparently been on Instagram and would also receive my newsletter, I had an exhibition opening on Friday. Believe it or not, it takes quite a significant amount of time and effort to organise these things. I did not check my Instagram DMs over the weekend. Maybe i'm weird, but if I was trying to urgently get hold of someone, I would maybe make a phone call, send a whatsapp, or send an email. Not send an Instagram DM then start posting on a forum? The print was delivered on Thursday and it's now Monday. And as I mentioned i've had an exhibition to organise in between. I think it's not unreasonable to think it might take me a week to find a day when I can spend the whole day going to London to collect the print. And then once I have it back it might take a week to get the refund sorted. Though perhaps if there was a way that was going to make it hard for me to refund the money within a fortnight, trashing me and my business over the internet would probably be a good way to do it. So you are ignoring a customer out of spite. ย Thought so.ย Have you ever heard the phrase "stop digging..."? Did you even read what he wrote? put the effing pitchfork down and try being reasonable. |
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Prescription Art ๐ฌ๐ง Brighton, by Happy Shopper on Jul 15, 2019 11:56:05 GMT 1, The print was only delivered on Thursday. It's in London and I don't have it back. As the OP will know as he apparently been on Instagram and would also receive my newsletter, I had an exhibition opening on Friday. Believe it or not, it takes quite a significant amount of time and effort to organise these things. I did not check my Instagram DMs over the weekend. Maybe i'm weird, but if I was trying to urgently get hold of someone, I would maybe make a phone call, send a whatsapp, or send an email. Not send an Instagram DM then start posting on a forum? The print was delivered on Thursday and it's now Monday. And as I mentioned i've had an exhibition to organise in between. I think it's not unreasonable to think it might take me a week to find a day when I can spend the whole day going to London to collect the print. And then once I have it back it might take a week to get the refund sorted. Though perhaps if there was a way that was going to make it hard for me to refund the money within a fortnight, trashing me and my business over the internet would probably be a good way to do it. So you are ignoring a customer out of spite. Thought so. Have you ever heard the phrase "stop digging..."?
Can you not read? All sounds very reasonable to me.
James is a great guy to deal with and clearly getting it sorted!
The print was only delivered on Thursday. It's in London and I don't have it back. As the OP will know as he apparently been on Instagram and would also receive my newsletter, I had an exhibition opening on Friday. Believe it or not, it takes quite a significant amount of time and effort to organise these things. I did not check my Instagram DMs over the weekend. Maybe i'm weird, but if I was trying to urgently get hold of someone, I would maybe make a phone call, send a whatsapp, or send an email. Not send an Instagram DM then start posting on a forum? The print was delivered on Thursday and it's now Monday. And as I mentioned i've had an exhibition to organise in between. I think it's not unreasonable to think it might take me a week to find a day when I can spend the whole day going to London to collect the print. And then once I have it back it might take a week to get the refund sorted. Though perhaps if there was a way that was going to make it hard for me to refund the money within a fortnight, trashing me and my business over the internet would probably be a good way to do it. So you are ignoring a customer out of spite. Thought so. Have you ever heard the phrase "stop digging..."? Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! |
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Deleted
๐จ๏ธ 0
๐๐ป
January 1970
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Prescription Art ๐ฌ๐ง Brighton, by Deleted on Jul 15, 2019 12:06:58 GMT 1, So you are ignoring a customer out of spite. Thought so. Have you ever heard the phrase "stop digging..."? Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted!
Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not.
So you are ignoring a customer out of spite. Thought so. Have you ever heard the phrase "stop digging..."? Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. |
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Prescription Art ๐ฌ๐ง Brighton, by Happy Shopper on Jul 15, 2019 12:13:56 GMT 1, Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not.
He has a perfect right to be annoyed. He's been given no time at all to sort it out, before the problem was made public. He runs a business.
Anyone would feel the same.
Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. He has a perfect right to be annoyed. He's been given no time at all to sort it out, before the problem was made public. He runs a business. Anyone would feel the same. |
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k2
New Member
๐จ๏ธ 528
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November 2016
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Prescription Art ๐ฌ๐ง Brighton, by k2 on Jul 15, 2019 12:14:10 GMT 1, Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not.
Edit: that's not a comment on the rights or wrongs of the situation though. Sounds like this could have been handled better with clearer communication on both sides.
Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive. Edit: that's not a comment on the rights or wrongs of the situation though. Sounds like this could have been handled better with clearer communication on both sides. |
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Prescription Art ๐ฌ๐ง Brighton, by Coach on Jul 15, 2019 12:14:48 GMT 1, Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? ย Are you serious? ย Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. ย Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not.
I think you might have genuinely misunderstood what james was saying in that paragraph.
Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? ย Are you serious? ย Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. ย Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. I think you might have genuinely misunderstood what james was saying in that paragraph. |
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Prescription Art ๐ฌ๐ง Brighton, by Coach on Jul 15, 2019 12:15:18 GMT 1, What? ย Are you serious? ย Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. ย Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive.ย
Me too.
What? ย Are you serious? ย Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. ย Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive.ย Me too. |
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nex
Junior Member
๐จ๏ธ 2,573
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February 2009
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Prescription Art ๐ฌ๐ง Brighton, by nex on Jul 15, 2019 12:24:18 GMT 1, What? ย Are you serious? ย Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. ย Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive.ย Edit: that's not a comment on the rights or wrongs of the situation though. Sounds like this could have been handled better with clearer communication on both sides.ย
Honestly this should never have been a thread, the willingness to bad mouth and demonise at the drop of a hat, is both astounding and utterly depressing.
What? ย Are you serious? ย Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. ย Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive.ย Edit: that's not a comment on the rights or wrongs of the situation though. Sounds like this could have been handled better with clearer communication on both sides.ย Honestly this should never have been a thread, the willingness to bad mouth and demonise at the drop of a hat, is both astounding and utterly depressing. |
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Deleted
๐จ๏ธ 0
๐๐ป
January 1970
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Prescription Art ๐ฌ๐ง Brighton, by Deleted on Jul 15, 2019 12:25:02 GMT 1, Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not.
All in all this would have been much better being dealt with in private and if Inkart or indeed PA were not happy with the resolution after a reasonable time frame ie a wee bit more than a long weekend, then the "not so good dealings with" thread would have been the place for spleens to be vented.
Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. But you are happy enough to support vindictive behaviour that trashes a long established gallery that in general most folks have had decent dealings with. All in all this would have been much better being dealt with in private and if Inkart or indeed PA were not happy with the resolution after a reasonable time frame ie a wee bit more than a long weekend, then the "not so good dealings with" thread would have been the place for spleens to be vented. |
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nex
Junior Member
๐จ๏ธ 2,573
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February 2009
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Prescription Art ๐ฌ๐ง Brighton, by nex on Jul 15, 2019 12:28:00 GMT 1, Is this the world social media (everyone has a right to an opinion however ill informed) and populism has created ?
Is this the world social media (everyone has a right to an opinion however ill informed) and populism has created ?
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Deleted
๐จ๏ธ 0
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January 1970
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Prescription Art ๐ฌ๐ง Brighton, by Deleted on Jul 15, 2019 12:31:42 GMT 1, god forbid someone were to buy something from a shop at closing time on a Friday, gets it home, doesn't like it and the shop doesn't open again till Monday....
god forbid someone were to buy something from a shop at closing time on a Friday, gets it home, doesn't like it and the shop doesn't open again till Monday....
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Deleted
๐จ๏ธ 0
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January 1970
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Prescription Art ๐ฌ๐ง Brighton, by Deleted on Jul 15, 2019 12:31:52 GMT 1, What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. He has a perfect right to be annoyed. He's been given no time at all to sort it out, before the problem was made public. He runs a business. Anyone would feel the same.
What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. He has a perfect right to be annoyed. He's been given no time at all to sort it out, before the problem was made public. He runs a business. Anyone would feel the same. I e-mail galleries and usually get a reply within 30 minutes or, at worst, within a couple of hours. It's pretty easy to keep customers happy. It's not rocket science, it really isn't. |
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rebate
Junior Member
๐จ๏ธ 1,050
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January 2018
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Prescription Art ๐ฌ๐ง Brighton, by rebate on Jul 15, 2019 12:35:29 GMT 1, Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not.
Can you not read? All sounds very reasonable to me. James is a great guy to deal with and clearly getting it sorted! What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. As ever, you chose to misinterpret totally what has been written for all to see. He didnt say that at all, you just have a propensity to talk shite. |
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blerd
Junior Member
๐จ๏ธ 1,350
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November 2016
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Prescription Art ๐ฌ๐ง Brighton, by blerd on Jul 15, 2019 12:56:41 GMT 1, Communication has been lacking on both sides. I agree this isn't the best place to sort to out. I think If the OP had been told all of that from the get go it might not of escalated so quickly.
I get the feeling it was a dream purchase so anxiety was involved before it even went wrong. Then it did go wrong.
For the record James is genuinely I good guy, I hope you guys can now resolve this in private.
Communication has been lacking on both sides. I agree this isn't the best place to sort to out. I think If the OP had been told all of that from the get go it might not of escalated so quickly.
I get the feeling it was a dream purchase so anxiety was involved before it even went wrong. Then it did go wrong.
For the record James is genuinely I good guy, I hope you guys can now resolve this in private.
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Prescription Art ๐ฌ๐ง Brighton, by istheremore on Jul 15, 2019 13:14:49 GMT 1, Communication has been lacking on both sides. I agree this isn't the best place to sort to out. I think If the OP had been told all of that from the get go it might not of escalated so quickly. I get the feeling it was a dream purchase so anxiety was involved before it even went wrong. Then it did go wrong. For the record James is genuinely I good guy, I hope you guys can now resolve this in private.
^ one of the most well balanced, reasonable comments here. Ultimately we're dealing with people's livelihoods here, so until the refund is given or not given we should be careful what is said. I get OPs stress obviously, I hope the refund is settled amicably soon.
Communication has been lacking on both sides. I agree this isn't the best place to sort to out. I think If the OP had been told all of that from the get go it might not of escalated so quickly. I get the feeling it was a dream purchase so anxiety was involved before it even went wrong. Then it did go wrong. For the record James is genuinely I good guy, I hope you guys can now resolve this in private. ^ one of the most well balanced, reasonable comments here. Ultimately we're dealing with people's livelihoods here, so until the refund is given or not given we should be careful what is said. I get OPs stress obviously, I hope the refund is settled amicably soon. |
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Unica
Junior Member
๐จ๏ธ 2,076
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November 2013
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Prescription Art ๐ฌ๐ง Brighton, by Unica on Jul 15, 2019 14:17:18 GMT 1, What's the dimensions of the print?
What's the dimensions of the print?
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Prescription Art ๐ฌ๐ง Brighton, by Coach on Jul 15, 2019 15:29:34 GMT 1, Forget all the stuff like he has only had a couple of days to sort it out, he is a good guy (which i am sure he is). It all boils down to the fact that PA, as a gallery, described a print as MINT when it is far from mint and has had some repairs. This would totally ring alarm bells to me straight away, which i guess is why INKART brought it up on here, especially after being told he didn't know when a refund would be forthcoming! A gallery who has been dealing for a long time would surely know what is mint, what is nearly mint, very good, good, repaired but very good etc etc. Even if it was sold on consignment,this print should have been checked thoroughly before shipping. This kind of money can ruin people........ There should be an instant apology and a no quibble refund.
Two things.
PA hasnโt got the print back yet. Donโt you think he should be able to inspect the print for himself.
Twice now Iโve seen members saying PA should have apologised. Didnโt OP already say that he had?
I suggest we all leave it to PA to sort out direct with the OP.
Forget all the stuff like he has only had a couple of days to sort it out, he is a good guy (which i am sure he is). It all boils down to the fact that PA, as a gallery, described a print as MINT when it is far from mint and has had some repairs. This would totally ring alarm bells to me straight away, which i guess is why INKART brought it up on here, especially after being told he didn't know when a refund would be forthcoming! A gallery who has been dealing for a long time would surely know what is mint, what is nearly mint, very good, good, repaired but very good etc etc. Even if it was sold on consignment,this print should have been checked thoroughly before shipping. This kind of money can ruin people........ There should be an instant apology and a no quibble refund. Two things. PA hasnโt got the print back yet. Donโt you think he should be able to inspect the print for himself. Twice now Iโve seen members saying PA should have apologised. Didnโt OP already say that he had? I suggest we all leave it to PA to sort out direct with the OP. |
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Winks
Junior Member
๐จ๏ธ 2,802
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April 2016
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Prescription Art ๐ฌ๐ง Brighton, by Winks on Jul 15, 2019 15:40:42 GMT 1, Is this the world social media (everyone has a right to an opinion however ill informed) and populism has created ?
Are the facts not clear enough to you?
A print was described as mint by an art dealer but it arrives with damage and has been trimmed. No contrition, no urgency of resolution, just sarcasm, busy excuses and irritation.
This guy has spent $20k on a print and lives in another country. If I were the gallery owner I would have driven the 1 3/4 hour trip to Markโs and be waiting there at opening time.
Itโs what a business man would do, not just to display resolution on this thread and restore confidence in their business but to put the CUSTOMER out of his misery.
Iโm glad this has been posted. Just in the same way Iโm glad that trip advisor tells me where not to stay and not to eat dinner.
Nobody has been ill informed here.
Is this the world social media (everyone has a right to an opinion however ill informed) and populism has created ? Are the facts not clear enough to you? A print was described as mint by an art dealer but it arrives with damage and has been trimmed. No contrition, no urgency of resolution, just sarcasm, busy excuses and irritation. This guy has spent $20k on a print and lives in another country. If I were the gallery owner I would have driven the 1 3/4 hour trip to Markโs and be waiting there at opening time. Itโs what a business man would do, not just to display resolution on this thread and restore confidence in their business but to put the CUSTOMER out of his misery. Iโm glad this has been posted. Just in the same way Iโm glad that trip advisor tells me where not to stay and not to eat dinner. Nobody has been ill informed here. |
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tab1
Full Member
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September 2011
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Prescription Art ๐ฌ๐ง Brighton, by tab1 on Jul 15, 2019 15:55:55 GMT 1,
Join a forum and every so often be prepared for the unexpected
Join a forum and every so often be prepared for the unexpected |
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Deleted
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January 1970
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Prescription Art ๐ฌ๐ง Brighton, by Deleted on Jul 15, 2019 15:56:15 GMT 1, What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive. Edit: that's not a comment on the rights or wrongs of the situation though. Sounds like this could have been handled better with clearer communication on both sides.
What? Are you serious? Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive. Edit: that's not a comment on the rights or wrongs of the situation though. Sounds like this could have been handled better with clearer communication on both sides. I can certainly agree with your second paragraph but I'm still confused regarding your first paragraph. Are you (and the gallery) suggesting that they can't give a refund until they have received other orders to the value of the refund concerned? Surely not. Galleries do not operate like that; at least I sincerely hope they don't. |
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tab1
Full Member
๐จ๏ธ 8,519
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September 2011
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Prescription Art ๐ฌ๐ง Brighton, by tab1 on Jul 15, 2019 15:59:24 GMT 1, What? ย Are you serious? ย Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. ย Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. He has a perfect right to be annoyed. He's been given no time at all to sort it out, before the problem was made public. He runs a business. Anyone would feel the same.
Exactly , people that would only read the first page or two of this thread would think differently and his business may well be suffer from the public thrashing
What? ย Are you serious? ย Where is he "getting it sorted"? Look at P.A.'s final paragraph where, to paraphrase, he says he is going to make the customer wait more than a fortnight for "trashing him" over the internet. ย Perhaps some people are happy to promote such vindictive behaviour but I'm certainly not. He has a perfect right to be annoyed. He's been given no time at all to sort it out, before the problem was made public. He runs a business. Anyone would feel the same. Exactly , people that would only read the first page or two of this thread would think differently and his business may well be suffer from the public thrashing |
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19818914
Junior Member
๐จ๏ธ 1,337
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October 2018
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Prescription Art ๐ฌ๐ง Brighton, by 19818914 on Jul 15, 2019 16:07:33 GMT 1, Inspect prints before selling. Be nice. Refund customer. Rebuild reputation. Move on and learn.
Inspect prints before selling. Be nice. Refund customer. Rebuild reputation. Move on and learn.
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Hairbland
Junior Member
๐จ๏ธ 2,946
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November 2010
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Prescription Art ๐ฌ๐ง Brighton, by Hairbland on Jul 15, 2019 16:13:10 GMT 1, Is this the world social media (everyone has a right to an opinion however ill informed) and populism has created ?
Uh, yes. Been that way for a few years now.
Is this the world social media (everyone has a right to an opinion however ill informed) and populism has created ? Uh, yes. Been that way for a few years now. |
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thomasmer
Junior Member
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July 2014
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Prescription Art ๐ฌ๐ง Brighton, by thomasmer on Jul 15, 2019 16:33:19 GMT 1, Love a good drama!
Love a good drama!
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Prescription Art ๐ฌ๐ง Brighton, by Always Second on Jul 15, 2019 16:34:37 GMT 1, I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive. Edit: that's not a comment on the rights or wrongs of the situation though. Sounds like this could have been handled better with clearer communication on both sides. Honestly this should never have been a thread, the willingness to bad mouth and demonise at the drop of a hat, is both astounding and utterly depressing.
It definitely is, and sadly not contained to this thread only.
I read it as him saying that trashing his business may harm his finances, making it more difficult to sort out a refund, rather than him being deliberately vindictive. Edit: that's not a comment on the rights or wrongs of the situation though. Sounds like this could have been handled better with clearer communication on both sides. Honestly this should never have been a thread, the willingness to bad mouth and demonise at the drop of a hat, is both astounding and utterly depressing. It definitely is, and sadly not contained to this thread only. |
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19818914
Junior Member
๐จ๏ธ 1,337
๐๐ป 1,029
October 2018
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Prescription Art ๐ฌ๐ง Brighton, by 19818914 on Jul 15, 2019 16:52:29 GMT 1, A bunch of flippers acting as if they are above complaining about a damaged print that was sold as mint.
A bunch of flippers acting as if they are above complaining about a damaged print that was sold as mint.
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