[turntored]

Yeah Artfan13.It's a bit frustrating and it wouldn't surprise me if the prints sit in customs for a while yet.

[nobokov]

Sept 27, 2017 19:21:16 GMT 1 dreadnatty said:

Twice blocked by youtube, hopefully 3rd time is a charm:

Thanks for posting. Great stuff

[dreadnatty]

Some photos from the show. For complete set click here:

www.wherethereswalls.com/news-releases/2017/9/29/paul-insect-at-allouche-gallery-2017

[turntored]

Well it's arrived and it's a beautiful print but the bashes and creases all down both sides and on all four corners don't do it for me......

I hope I can get a replacement as it really is a stunner.

[yobaby]

Oct 2, 2017 14:05:13 GMT 1 turntored said:

Well it's arrived and it's a beautiful print but the bashes and creases all down both sides and on all four corners don't do it for me......

I hope I can get a replacement as it really is a stunner.

That is PI$$ poor. how did they send it? by hand? I recall reading a similar comment on a Cleon thread about the shoddy packaging... any thing to save a buck then.. 

Hopefully you're reimbursed. 

[Happy Shopper]

Oct 2, 2017 14:05:13 GMT 1 turntored said:

Well it's arrived and it's a beautiful print but the bashes and creases all down both sides and on all four corners don't do it for me......

I hope I can get a replacement as it really is a stunner.

Very similar damage on mine.

Sent them an email late on Friday and haven't heard back yet... hoping I get a response later today!!

Update: They're looking into the situation and getting back to me in a day or 2... I guess they have a few issues to sort!

[turntored]

I'm hoping there are replacement prints as I'd rather have the print than the refund.

[Artfan13]

I've not received mine yet! Doesn't bode well

[Cutkillavince]

Received mine last week, beautiful print and perfect condition

https://www.instagram.com/p/BZvyQFnBs8T

[purpleandred]

Staggeringly poor service. If I were Paul Insect I'd be annoyed...

Cutkillavince - that black alt is amazing, probably the nicest one IMHO

[ca]

yeah packing was pure sh!t on this one, hard to believe this was sent from a "gallery"

[King Robbo Lives]

Sorry to all the collectors - you're welcome to all the flippers.

[Inknart]

Mine showed up (US Based) over a week ago in the most flimsy packaging i've ever seen... I sent pictures, but it's not looking likely they will have enough to allocate to all the ones damaged. I'm seriously talking 1 piece of paper thin cardboard on each side, flat packed. The entire item was bent in half up and down leaving the print completely creased up and down. I'm guessing there will be a lot of damaged ones if they shipped flat overseas. Such a shame as I was immensely looking forward to this one. I sent mine back last Tuesday to them. Ironically enough I received my POSE and REVOK prints both packed flat the same day which were both packed to perfection with lots of love.

[rjf76]

I've refrained from posting but like others, absolutely destroyed. I huge, huge error by Allouche. How can a print be sent out with such disregard for safety. Huge tube + zero packing = recipe for disaster.

Like others, hoping to resolve in few days (that was last tuesday)...the response was 'don't see how it could have happened as they were packed not to move around...'

Disappointing but lets hope we get a positive result and hopefully not just mass refunds!!

[purpleandred]

Shocking, I actually feel bad for all of you!
Like someone above posted, flippers just seen their stock rise while collectors lose out.

[yobaby]

Oct 2, 2017 16:18:48 GMT 1 Inknart said:

Mine showed up (US Based) over a week ago in the most flimsy packaging i've ever seen... I sent pictures, but it's not looking likely they will have enough to allocate to all the ones damaged. I'm seriously talking 1 piece of paper thin cardboard on each side, flat packed. The entire item was bent in half up and down leaving the print completely creased up and down. I'm guessing there will be a lot of damaged ones if they shipped flat overseas. Such a shame as I was immensely looking forward to this one. I sent mine back last Tuesday to them. Ironically enough I received my POSE and REVOK prints both packed flat the same day which were both packed to perfection with lots of love.

It's bonkers, speaks volumes about the gallery, I've yet to receive my Revok which is in customs but I feel safe in the knowledge that the packaging looks bulletproof from their instagram post. 

[turntored]

I've had good dealings with the gallery in the past but this is disappointing as it's some of the worst packaging I've seen.

Fingers crossed for replacement prints but with the number that've been damaged doesn't look good.

[rjf76]

[Schrödinger's Chat]

How gutting, those prints have been butchered! They look like cracking prints too, what a mess.

[Cutkillavince]

Oct 2, 2017 16:41:28 GMT 1 rjf76 said:

How terrible...

[greedy21]

It simply blows my mind how incompetent some galleries are when it comes to shipping and packing prints, unbelievable.

Good luck to those needing replacements.

[tomawal]

175dollars for France....

[ryanoh1]

Can't believe how many have been damaged! may have missed out on some invader releases recently, but feel very lucky that my 2 Insect prints arrived safely in the U.K. Not sent by Allouche though, I must say!

[Amber Halo]

I got lucky. Mine arrived safe but, seeing as how it was packed, I am sadly not surprised others are having issues. What a shame. Such a lovely print, designed and produced by the artist with care -- to end up with a seemingly rushed, inconsiderate packing job. I just don't get it.

[racket]

Gutted for you guys, maybe I had a lucky escape as was desperate to get one but looks like I would have been in the same boat. Keep us updated.

[purpleandred]

Oct 2, 2017 17:23:28 GMT 1 tomawal said:

175dollars for France....

That was their initial quote for shipping which was subsequently revised to $50 when others on this thread queried them about the exorbitant cost. It looks like they overcharged you by $125.... have a look at page 8 of this thread..

[tomawal]

I don't take this print cause cost of shipment..

[Viking Surfer]

I really hope the gallery is able to resolve the shipping issues.

Dreadful shame for such an incredible print.

[rjf76]

Spoke with Liat yesterday and obviously very aware of the mass damages - looking to have a plan in next couple days.

Don’t know what that plan is yet...

[ferg]

Might be US customs opening tubes up again I’ve had my prints damaged both ways only from and to America difficult to prove either way but I have my suspicions.