[kendo]

Partial shipping fund here as well

I agree they had little option but fair play to them for getting a decent reduction!

[Flashback]

Dec 23, 2016 11:55:35 GMT 1 grief said:

Just imagine how many customers dont know about this info and eat up the shipping costs.

To be honest, nobody should have to ask for a refund after they agreed to refund the first person that contacted them. They should refund everyone after that point.

[catman74]

I contacted them 3 days ago..they said they will but still no refund.. So not everyone's happy..

[catman74]

Hi guys..how many buyers from UK have already received the relic and the partial refund for the shipping? I've already sent 2 emails about the refund and they said everyone will be refunded (that was more than a week ago)..also no relic just yet although I got an email with the tracking number and with delivery estimate around 20th of December but still nothing.. Anyone else in the same situation?

Thanks guys.

Cat

[F*X]

Dec 29, 2016 18:10:36 GMT 1 catman74 said:

Hi guys..how many buyers from UK have already received the relic and the partial refund for the shipping? I've already sent 2 emails about the refund and they said everyone will be refunded (that was more than a week ago)..also no relic just yet although I got an email with the tracking number and with delivery estimate around 20th of December but still nothing.. Anyone else in the same situation?

Thanks guys.

Cat

Hi Catman
My relic was ready for collection at parcel force dept on the 24th finally picked it up yesterday. Refund also received, as previous post.

[catman74]

Dec 30, 2016 10:25:37 GMT 1 F*X said:

Dec 29, 2016 18:10:36 GMT 1 catman74 said:

Hi guys..how many buyers from UK have already received the relic and the partial refund for the shipping? I've already sent 2 emails about the refund and they said everyone will be refunded (that was more than a week ago)..also no relic just yet although I got an email with the tracking number and with delivery estimate around 20th of December but still nothing.. Anyone else in the same situation?

Thanks guys.

Cat

Hi Catman
My relic was ready for collection at parcel force dept on the 24th finally picked it up yesterday. Refund also received, as previous post.

Thank you buddy.. I guess I just need to be patient..

[posterbob]

Same deal. I received only one of the two I ordered, the shipping label was missing letters of the town name, didn't include the state, and the zip code appeared in the format "1 3 5" instead of "12345". Amazing.

Dec 29, 2016 21:13:59 GMT 1 conartstudio said:

Dec 29, 2016 18:10:36 GMT 1 catman74 said:

Hi guys..how many buyers from UK have already received the relic and the partial refund for the shipping? I've already sent 2 emails about the refund and they said everyone will be refunded (that was more than a week ago)..also no relic just yet although I got an email with the tracking number and with delivery estimate around 20th of December but still nothing.. Anyone else in the same situation?

Thanks guys.

Cat

not in the UK but i live less than 45 minutes from where it was being shipped and mine finally arrived today. shipping label was created on december 9th and it was actually shipped on december 15th. then it was sent to three different post offices for delivery, post offices in wrong cities and counties. finally arrived today. i noticed that they didn't enter in the last 3 digits of my zip code on the label and there was a mark on the barcode which probably lead to the scanner sending it to the wrong places. the post office added a sticker on top that reads "Zip codes help speed delivery of the mail"... haha

[catman74]

And I just got a letter from Parcelforce that I need to pay 95 pounds vat and customs duty in order to have the parcel released.. This is a joke..

[cutkillavince]

Dec 30, 2016 18:28:24 GMT 1 catman74 said:

And I just got a letter from Parcelforce that I need to pay 95 pounds vat and customs duty in order to have the parcel released.. This is a joke..

Ouch...

[delano]

Two emails to Futurerelic at eBay have been ignored.

The shipping method has been changed back to UPS Worldwide Express Plus. Although at one point is stated USPS.

No refund & I am yet to receive the piece.

Shoddy, shocking, greedy, ignorant & arrogant.

[F*X]

Dec 30, 2016 18:28:24 GMT 1 catman74 said:

And I just got a letter from Parcelforce that I need to pay 95 pounds vat and customs duty in order to have the parcel released.. This is a joke..

Charges are very random relic 6 cost me £14 in charges. Relic 4 cost over £100.
I would suggest completing the import duty form and try and get a partial refund.

[cutkillavince]

Dec 30, 2016 18:28:24 GMT 1 catman74 said:

And I just got a letter from Parcelforce that I need to pay 95 pounds vat and customs duty in order to have the parcel released.. This is a joke..

Mine will arrive this afternoon (I'm in the Netherlands) and I need to pay 42Euros for the custom fees, not too bad as I was expecting 100-110Euros

[catman74]

It's a disaster with my one..just paid 95 pound and still no news from Arsham.

[posterbob]

Has anyone had success with messaging him via Ebay?

[kobina]

I sent him a email via ebay. all sorted

[posterbob]

Jan 3, 2017 16:04:54 GMT 1 kobina said:

I sent him a email via ebay. all sorted

Do you mind saying when they responded and how long it took?

[kobina]

Jan 3, 2017 16:22:12 GMT 1 posterbob said:

Jan 3, 2017 16:04:54 GMT 1 kobina said:

I sent him a email via ebay. all sorted

Do you mind saying when they responded and how long it took?

he refunded me the difference on the same day.

[delano]

Three emails in & still nothing from Team Arsham.

However, I have just had a message from Parcelforce to let me know there will be further charges.

What a farce...

[posterbob]

Jan 3, 2017 16:53:39 GMT 1 delano said:

Three emails in & still nothing from Team Arsham.

However, I have just had a message from Parcelforce to let me know there will be further charges.

What a farce...

It's the same with me; I've been waiting 10 days for a reply. The other user didn't respond to my question as to why they responded but I'm inclined to think that only those who messaged them very early have received replies. 

[delano]

Jan 3, 2017 16:57:16 GMT 1 posterbob said:

Jan 3, 2017 16:53:39 GMT 1 delano said:

Three emails in & still nothing from Team Arsham.

However, I have just had a message from Parcelforce to let me know there will be further charges.

What a farce...

It's the same with me; I've been waiting 10 days for a reply. The other user didn't respond to my question as to why they responded but I'm inclined to think that only those who messaged them very early have received replies. 

I have pointed out that the eBay listing & shipping charges were for UPS Worldwide Express. & this was the reason for the $320 fees.

However, he has shipped them using standard USPS & not UPS at all.

Not a lot we can do if he chooses to ignore emails.

[catman74]

Jan 3, 2017 16:53:39 GMT 1 delano said:

Three emails in & still nothing from Team Arsham.

However, I have just had a message from Parcelforce to let me know there will be further charges.

What a farce...

I know the feeling mate..I've just paid 95quid to have it delivered.. It's ridiculous..

[posterbob]

Jan 3, 2017 17:02:52 GMT 1 delano said:

Jan 3, 2017 16:57:16 GMT 1 posterbob said:

It's the same with me; I've been waiting 10 days for a reply. The other user didn't respond to my question as to why they responded but I'm inclined to think that only those who messaged them very early have received replies. 

I have pointed out that the eBay listing & shipping charges were for UPS Worldwide Express. & this was the reason for the $320 fees.

However, he has shipped them using standard USPS & not UPS at all.

Not a lot we can do if he chooses to ignore emails.

Can't you file a claim for a refund as the shipping cost is on the box? Or, you could put the package dimensions and weight into a shipping calculator and file a claim for the difference. 

[catman74]

Received the relic but still no refund.

[delano]

After paying an extra £95 to Parcelforce, I finally received the relic.

The shipping paid was $72 & it was sent by USPS & not UPS Worldwide as shown on eBay.

As emails to Arsham via eBay have been ignored, I guess there is no alternative other than to file a complaint with eBay & PayPal.

How disappointing...

[cutkillavince]

Jan 5, 2017 9:59:09 GMT 1 delano said:

After paying an extra £95 to Parcelforce, I finally received the relic.

The shipping paid was $72 & it was sent by USPS & not UPS Worldwide as shown on eBay.

As emails to Arsham via eBay have been ignored, I guess there is no alternative other than to file a complaint with eBay & PayPal.

How disappointing...

I noticed on my package that in the sender details, there was an email from someone from Arsham's team. Maybe you can also try there for the refund, hopefully, they will be more reactive

[howies]

After collecting the first 5, i will not be completing the series and i believe a lot of people feel this way, It is a shame that an artist will turn his back on his collectors by gouging them like this then ignoring the feed back, I hope it doesn't dampen his career but i wont be buying anymore.

[hairbland]

Jan 5, 2017 13:19:27 GMT 1 howies said:

After collecting the first 5, i will not be completing the series and i believe a lot of people feel this way, It is a shame that an artist will turn his back on his collectors by gouging them like this then ignoring the feed back, I hope it doesn't dampen his career but i wont be buying anymore.

Thus making his relic series now a relic itself.

[dundun]

Jan 5, 2017 15:56:07 GMT 1 hairbland said:

Jan 5, 2017 13:19:27 GMT 1 howies said:

After collecting the first 5, i will not be completing the series and i believe a lot of people feel this way, It is a shame that an artist will turn his back on his collectors by gouging them like this then ignoring the feed back, I hope it doesn't dampen his career but i wont be buying anymore.

Thus making his relic series now a relic itself.

You guys are fucking mental if you think that a few people on a silly message board are going to affect the popularity of an artist because of ONE shipping fiasco. Get over yourselves.  

[hairbland]

Jan 5, 2017 16:52:25 GMT 1 dundun said:

Jan 5, 2017 15:56:07 GMT 1 hairbland said:

Thus making his relic series now a relic itself.

You guys are f**kingmental if you think that a few people on a silly message board are going to affect the popularity of an artist because of ONE shipping fiasco. Get over yourselves.  

Time will tell.  Arsham seemed to be on a roll in the aughts, maybe not so much these days.

[rgc]

Jan 5, 2017 16:52:25 GMT 1 dundun said:

Jan 5, 2017 15:56:07 GMT 1 hairbland said:

Thus making his relic series now a relic itself.

You guys are f**kingmental if you think that a few people on a silly message board are going to affect the popularity of an artist because of ONE shipping fiasco. Get over yourselves.  

Aren't you a member of the silly message board??