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Post by bullet on Mar 11, 2011 0:36:50 GMT 1
I got a parcelforce bill today for the release of an invader print shipped from the us to uk the bill is for £86.34 import vat £8.00 clearance fee so a total of £94.34 needs to be paid to get the print delivered or it will be returned to sender anyone know if i can get this discounted or reversed  any info gladly recieved. Gutted. ;D |
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Post by trapnel1 on Mar 11, 2011 1:24:18 GMT 1
I have been through the process of appealing a charge (which was rejected) and then writing a second time (which was successful, and resulted in a refund). Please find below the wording which I used. A couple of phonecalls were required first to get the relevant information, and the XXXXXXXXs will need to be replaced by the relevant names/numbers. You will find the telephone numbers in the first post in this thread. Don't give up!
Dear xxxxxxx
Re ECxxxxxxxxxx
Corres xxxxxxxxx
I am writing in response to your letter of 13 August to respectfully challenge your decision that the charges on my parcel were correct. In support of this I would be grateful if you could consider the following additional information:
1) I have spoken on the phone to xxxxxxxxx from the Tariff Classification Service who has confirmed that the appropriate Tariff code for my picture is 9702 0000.
2) I have spoken to the VAT Services Help Desk (xxxxxxxx; call number logged as xxxxxxxx) who has confirmed that the appropriate rate of VAT is 5%, not 17.5%. This is in line with VAT Info Sheet 09/99 available on the HMRC website (copy enclosed, and appropriate section underlined).
In light of this additional information I would be grateful if you could review your decision, recalculate the charge at the correct VAT rate of 5% and forward a refund. If you do not accept that an error has been made, I would be grateful if you could clearly specify why VAT at 17.5% applies in light of the above information.
If any additional clarification is required I would be happy to discuss on the phone.
Yours sincerely
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Post by stickitup on Apr 26, 2011 14:07:14 GMT 1
nicely worded, +1 for that
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Post by stickitup on Apr 26, 2011 16:43:10 GMT 1
@nigelsg, if she buys and brings them back in her luggage there is an amount of goods anyone can bring back as gifts, I would say it is unwise to look like you are smuggling though. Now, the thing is it is most likely that she would have to pay import VAT at 5%, usually you have to prove how much you paid for the item to satisfy Customs to the VAT liability, however I am unsure of specific details, but I think the fact that your Sis temporarily moved and is now returning bares no relation to the import duty. I once had a plank of wood which I took the States and left there by acccident, and then got my friend to send it back to me, I had a hell of a job 1) convincing TNT that it had no value and 2) VAT had already been paid on the thing un the UK, in fact I think it was worth about £4 but had 2 big holes drilled in it - anyway eventually they conceded when I unwrapped it and showed them...as they were going to charge me £30 for Customs clearance and duty on the item
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Post by kevkevkev on Aug 13, 2011 9:31:43 GMT 1
this is a joke. bought something from papermonster who love to use fedex. told them to mark it low so i could avoid customs. marked at $30. now i have a 3 quid fee. plus a tenner for the lovely admin. jeeez
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Post by stickitup on Aug 23, 2011 12:57:42 GMT 1
no surprise to hear FEDEX have messed things up for you, recently they f*cked up a further import for me, by not declaring the goods correctly, having spoken to them they told me it would be an eight week delay, on top of the 4 week delay already passed with them failing to correct the problem, I ended up going to Customs myself and telling them I would sort it out, and then got a bill for the work they didn't do. Plus they put my account on hold until it was paid....Ended up paying the £35 for them basically doing the wrong thing and me sorting it out....Bunch of cnuts.
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Post by sohohoho on Aug 23, 2011 13:46:23 GMT 1
I recently found out Parcelfarce are not allowed to hold a package once it's VAT has been paid so when you receive a bill for VAT + Clearance Fee (usually £8.50 or £13.50), give them a call to make payment but tell them to take for the VAT ONLY and invoice you later for the Clearance Fee.
I've just received a bill for £17.21
£3.71 VAT + £13.50 Clearance Fee
It didn't half feel good to pay just £3.71 ;D
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Post by shootagain on Aug 23, 2011 14:12:26 GMT 1
I recently found out Parcelfarce are not allowed to hold a package once it's VAT has been paid so when you receive a bill for VAT + Clearance Fee (usually £8.50 or £13.50), give them a call to make payment but tell them to take for the VAT ONLY and invoice you later for the Clearance Fee. I've just received a bill for £17.21 £3.71 VAT + £13.50 Clearance Fee It didn't half feel good to pay just £3.71 ;D That's a great tip ! An then what, you just never pay for the Clearance fee ? ;-) Must try that one, for sure ;-) |
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Post by murdock on Aug 23, 2011 14:29:10 GMT 1
Reading Fedex and Papermonster in the same sentence reminds me of last week, when I got TWO invoices from them for a Papermonster print. The first one had arrived damaged and PM sent me another one, but sure enough, Fedex stung me two times with VAT and handling fees...  |
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Post by sohohoho on Aug 23, 2011 14:29:21 GMT 1
That's a great tip ! An then what, you just never pay for the Clearance fee ? ;-) Must try that one, for sure ;-) Well, if they do invoice you for the Clearance Fee later (it has been known for them not to even bother), send them a cheque for a quid and enclose a note saying you want a breakdown of the fee before any further payment is made. |
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Post by shootagain on Aug 23, 2011 14:59:54 GMT 1
That's a great tip ! An then what, you just never pay for the Clearance fee ? ;-) Must try that one, for sure ;-) Well, if they do invoice you for the Clearance Fee later (it has been known for them not to even bother), send them a cheque for a quid and enclose a note saying you want a breakdown of the fee before any further payment is made. ahahahaha... I love your style ! ;-) |
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UmBongo
3 Star Member
UmBongo, UmBongo, they drink it in the Congo.
Posts: 932
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Post by UmBongo on Aug 23, 2011 15:35:02 GMT 1
I recently found out Parcelfarce are not allowed to hold a package once it's VAT has been paid so when you receive a bill for VAT + Clearance Fee (usually £8.50 or £13.50), give them a call to make payment but tell them to take for the VAT ONLY and invoice you later for the Clearance Fee. I've just received a bill for £17.21 £3.71 VAT + £13.50 Clearance Fee It didn't half feel good to pay just £3.71 ;D Top tip, isoaflip! Nice to get one over on ParcelFarce for a change!! |
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Post by reptonic on Aug 24, 2011 7:27:33 GMT 1
I recently found out Parcelfarce are not allowed to hold a package once it's VAT has been paid so when you receive a bill for VAT + Clearance Fee (usually £8.50 or £13.50), give them a call to make payment but tell them to take for the VAT ONLY and invoice you later for the Clearance Fee. cannot wait to try that! so, yesterday got stung by royal mail with a "sender did not pay full postage of £12". which turned out to be 4 quid vat and 8 quid fee, which really really annoys me. i was wondering if there was anyway to pay the VAT up front? i'm guessing not but it seems stupid that the only way you can pay the vat is to wait for PF/RM to charge you and add on a whacking great fee. |
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Post by sohohoho on Aug 24, 2011 16:17:21 GMT 1
I don't think it's possible to pay VAT up front. Exchange rates fluctuate numerous times a day and HMRC are not set up to accept individual VAT payments, hence why they are dealt with by a broker (Parcelforce).
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Post by reptonic on Sept 1, 2011 17:05:47 GMT 1
trapnel1 .. just got £45 back from them thanks to your template. thank you for taking the time to write it! owe you one for sure. having said that the very official looking letter from the uk border agency had my wife wondering what on earth I'd been up to when she saw it on the mat this morning!
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Post by gilsteph on Sept 1, 2011 17:26:22 GMT 1
I cant believe I missed this thread! Great post!!!!!!!
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Post by Karl Read on Sept 22, 2011 13:03:03 GMT 1
Great thread, tried to skim through and read up. So am i right in thinking that if i have a piece of artwork being delivered from inside the EU i wont get charged VAT/handling charges no matter the value?
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Post by Karl Read on Sept 22, 2011 14:28:59 GMT 1
Great thread, tried to skim through and read up. So am i right in thinking that if i have a piece of artwork being delivered from inside the EU i wont get charged VAT/handling charges no matter the value? You are right. Cool thanks. |
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Post by skitchy on Nov 4, 2011 15:26:22 GMT 1
I have just been hit with a £56.67 import VAT and £13.50 Clearance Fee
So total £70.17 on a print edition of 35
Does anyone know if a way of getting the 5% tax rate instead of the 20%?
Any info much appreciated!
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Post by danmuppet on Nov 4, 2011 15:32:32 GMT 1
I believe 5% is only for originals !
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Post by curiousgeorge on Nov 4, 2011 15:38:26 GMT 1
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Post by skitchy on Nov 4, 2011 15:57:19 GMT 1
thanks all, looks like il have to pay up front for it and apply for a refund later which sucks
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fotbh
1 Star Member
Posts: 20
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Post by fotbh on Nov 4, 2011 23:27:45 GMT 1
If your claiming back charges that you believe should have been charged at 5% but instead were charged at 20% I understand you should send them a copy of the receipt for the item, the letter from parcelforce advising that charges are due and the document on the package itself that says charges were applied.
Can anybody tell me if they would accept a paypal receipt as a receipt for the item? It was a sale from another member.
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Post by hubblebubble on Nov 5, 2011 8:21:54 GMT 1
thanks all, looks like il have to pay up front for it and apply for a refund later which sucks Skitchy The 5% rate applies to you. It is not just for originals but also for limited edition prints created by hand (ie not by copying or laser printing). if your piece came in by parcel force then follow the instructions above in the thread re: the reclaim letter. If it came through another body then contact them directly. Don't let it get out of hand though - it could end up costing you more in your time than the refund is worth. The clearance fee remains the same. HB |
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Post by johnnyh on Nov 5, 2011 8:49:54 GMT 1
You lot avoiding paying VAT and the taxes your government so desperately needs to support the banking industry
- DOES THAT MAKE YOU LOT THE 1 PERCENT.
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Post by johnnyh on Nov 5, 2011 9:59:07 GMT 1
Kimble relax was just having a bit of fun!!!!
"Taxes the govt desperately needs to support the banking industry"
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fotbh
1 Star Member
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Post by fotbh on Dec 6, 2011 17:14:58 GMT 1
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Post by craigf on Feb 5, 2012 9:35:33 GMT 1
I've just been stung with £70 vat plus £13.50 handling on a print that only cost me £180!!!
I'm not too bothered re paying £36, but bloody hell 40% import tax takes the biscuit. I assume customs took the price in dollars and calculated assuming it was gbp then added a bit more on top to p me off
Re the original vs print debate, it's a Keyes scorch 1. I think these are giclee's so whats the view on whether they should be 5% or 20%. Not bothered on this, but useful for future reference if buying something more pricey
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Post by TheOrigin on Feb 5, 2012 11:56:55 GMT 1
Hey mate,
By the letter of the law these should be 20% but i wrote off stating the legislation on my Keyes Stampede and got it reduced to 5% after over a month of waiting. Probaby worth doing. I went down the 'hand embelished print route' claiming it was a one of kind which I guess if you wanted to press the point it is due to the signature and different print no. on it. Very difficult for them to prove otherwise too!
Good luck.
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Post by craigf on Feb 5, 2012 12:13:17 GMT 1
Hey mate, By the letter of the law these should be 20% but i wrote off stating the legislation on my Keyes Stampede and got it reduced to 5% after over a month of waiting. Probaby worth doing. I went down the 'hand embelished print route' claiming it was a one of kind which I guess if you wanted to press the point it is due to the signature and different print no. on it. Very difficult for them to prove otherwise too! Good luck. Thanks, will let ppl know how I get on. I'll be happy if I can get it to 20% |
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