[numusic]

Anyone else having tech problems with POW confirmations..bought TM a while back and the 2 Dolks, didn't receive a confirmation mail so just mailed Steph.. couldn't remember if they just mailed when postedor sent directly after clicking.

Seems I've lost the TM, but hopefully ok with the DOLKS...seems they're having problems with their back end tech suppliers. Choked about TM, put it off for ages then finally went for it and now zilch !

[crack]

I'm still waiting on a couple of deliveries - though I ordered over the telephone and one love rate on line. Am waiting until the end of the week before I call to see where they are/

[numusic]

Everyone who ordered online should now check there bank accounts, even if you did receive a confirmation mail.

this from POW . "we've had some problems please check with your bank to see if the money has been taken from your account. If not please re-order, if so please contact me with the date of order and I will forward it on to the company responsible".

it's ID media (tech company) and not POW..see debate onebay Banksy group for further info. I'm sure POW don't want a zillion calls.

[thekevster]

You can all have a moan, but please remember the ordering process is only as strong as its weakest link - In this case it is the Royal Mail. I ordered a Space Invader in January and it turned up eventually in Mid March after being held in the lost mail centre in Northern Ireland. POW did everything they could to sort this out, when they could quite easily say 'It has been dispatched, its the royal mails fault speak to them'.

[artforartssake]

I've had two lots of cash taken, one lot for an abortive attempt to buy my Micallef and one for the successful order

[beejoir1]

errrrrrr thats a shitter, I ordered last week, and was kinda looking at getting them delivered by mid next week when I fly home! one lot of money went out of my account, but not checked for the 2nd lot! uhhhhh ohhh, could be a TW and love rat down the sites all a bit fooked up too at the moment!

[happydee]

Fairplay steph every knows they are a**holes and youre doing your best .

[Daniel Silk]

Nice one Steph Keep up the good work ;D

[beejoir1]

Talked to Steph today and got everything sorted Great job!

[Run Pig Run]

money's gone out of my account...i'm overdrawn.

[beejoir1]

Looks like the large DOLK just sold out, kide wish I bought one now!

[numusic]

beejoir1 said:

Looks like the large DOLK just sold out, kide wish I bought one now!

Hey, police just pointed out that the small Dolks are all now listed as being signed ? wasn't it just the large ones before ? hope it's another tech issue and not an autograph session cos the 100x70 sold out so quickly.

[steph]

No orders have been sent out yet, dora and i have just got into the situation where we can print them from the computer tomorrow, which we will do first thing... anyone calling to see where there print is will only hold the whole debacle up (seeing as there only two of us sorting this).

Your patience is appreciated!! xxxxxxxxx

Steph and Dora
POW

[Daniel Silk]

Thanks Steph & Dora

It must be an absolute nightmare trying to sort out the mess that the web designers have dumped you in

OK, Everyone! I know we all want to make sure that the prints we have ordered actually arrive, but please lets just keep out of Steph & Dora's way for a couple of weeks

[Run Pig Run]

what about getting some more staff? surely.

[beejoir1]

I popped into see Steph a couple of days ago, and she was rushed off her feet, getting orders packed and sorted, she stayed up late and even slept on the sofa in the office the night before!

[steph]

All the problems with the orders have to be worked out by someone who know exactly what they're doing. If the edition numbers get mixed up we're screwed, we can't just emply extra staff. Besides our office is tiny, we're practically sitting on top of each other as it is!!

[Run Pig Run]

well, i'll work there for free making you tea and sambos if you want and i promise not to nick all those spare prints you have lying around.

[Daniel Silk]

steph said:

All the problems with the orders have to be worked out by someone who know exactly what they're doing. If the edition numbers get mixed up we're screwed, we can't just emply extra staff. Besides our office is tiny, we're practically sitting on top of each other as it is!!

**Ben smiles as Steph sits back down on his lap ;D**

Steph,
If you need temp staff, I'm sure a few people on here could be available in exchange for a free Banksy print for a weeks work It may sound silly but why not?

[pavementlicker]

I dunno - you're risking paper cuts aplenty and tubes falling on your head

[beejoir1]

I cant log on to POW in Thailand:(

[Run Pig Run]

does anyone actually know if all these previously sold out prints are still really available at POW?
I've just had a look at the website and there are sold out prints available from eelus, dolk, banksy and antony micallef..........

[numusic]

bombhugger said:

does anyone actually know if all these previously sold out prints are still really available at POW?
I've just had a look at the website and there are sold out prints available from eelus, dolk, banksy and antony micallef..........

seems they are !!! Micaleff order just went through ok.. but with ID media on backend guess you never know !

[wezzley]

I can confirm, as much as is possible, that if the prints are showing as available on pow, then they are indeed actually available. Probably that after the new site lauch ordering mess was cleared up some orders had been duplicated, now freeing some up. I called pow earlier to clarify and YES if they are (back) up on the site they are available to buy.

be sue you get an email and your dosh is taken, although the site seems to be working smoothly now. I also noticed that the confirmation email did not come with the edition no. like before - but probably because the no's are all over the place.

Note that the Love Rat has now Sold Out after reappearing briefly, kind of confirming this theory and that it really is last chance salloon at these prices!

[numusic]

wezzley said:

I can confirm, as much as is possible, that if the prints are showing as available on pow, then they are indeed actually available. Probably that after the new site lauch ordering mess was cleared up some orders had been duplicated, now freeing some up. I called pow earlier to clarify and YES if they are (back) up on the site they are available to buy.

be sue you get an email and your dosh is taken, although the site seems to be working smoothly now. I also noticed that the confirmation email did not come with the edition no. like before - but probably because the no's are all over the place.

Note that the Love Rat has now Sold Out after reappearing briefly, kind of confirming this theory and that it really is last chance salloon at these prices!

yep, wezz is right, just spoke to the lovely Steph and confirmed Micaleff, VM and Love Rat.. but be warned, 2 of each max.. if you're already listed as owning 2 then trouble will be wrought upon you !

[gm]

Mary's one I ummed and ahhed over until it 'sold out' and then I kicked myself.

Having seen now that they're not quite sold out I ordered one last night, and got a confirmation email straight away.

However, 2 of my friends have ordered today and both had an email back saying that there was a problem with their order (but not specifying what the problem was). One of them phoned POW and whoever he spoke to (he didn't give a name) said she'd ring him back if it was the case that they'd really sold out now, but she hasn't called back so we're assuming that the 'problem' isn't that.

But just for peace of mind, does anyone have any idea how things stand at the mo? Cheers.

[beejoir1]

I'm sitting on my porch in Thailand, smoking a big Joint with a gaggle of Banksy rats looking at me....... oh how sweet life is

[Curley]

Ordered VM yesterday midday and received confirmation almost immediately> ;D

Happy days.
C

[gm]

The friends are both sorted now ;D

[gm]

She appears to be sold out again now.